Receive "Download error" after installing creative cloud. Help, please!
Once I have install creative cloud, I get the message "this installation is no longer functional. Uninstall and redownload creative cloud. " I tried this about 10 times with zero success. Whenever I have install the program again, I get the same error. I use a macbook pro. Help, please!
-Meagan
This is a typical error due to insufficient permissions for the user account, follow these steps:
Make sure that you had connected to the Mac with the administrator user account.
Exit the desktop application Cloud Creative and close Adobe applications.
Step:
(1) right-click on the icon in the Finder, then select 'Go - To' folder.
(2) you will get a text box, type in the following command, and then press the 'Return'. () Do not miss ~ symbol)
~/Library
(3) then navigate to Application Support > Adobe
.
Right-click on the Adobe folder and select ""GetInfo ' option. "
Expand the sharing & permissions section.
Click on the padlock icon in the lower corner on the right. Enter your administrator user name and password when you are prompted, and then click OK.
Please click on '+' symbol, it will open the list of user accounts. Add currently logged in username and administrator option,
Then indicate ""& read/write " permission currently logged in username and Administrator option."
Click the gear icon and select apply to closed. Close the dialog box information .
Once you had provided all permissions to the Adobe folder, try to install again to follow same steps that I mentioned in the first answer, it should solve the problem.
Tags: Adobe
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