Receive error message: "help topic is not found. This content under construction. We were able to retrieve the requested topic. »

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• Help topic not found this content under construction

  Hello

  I have a Pavilion PC with Windows Vista 32 bit OS.  My help and Support feature does not work in offline mode or online. I just installed the 32-bit hotfix for HP Advisor (sp43112) hoping that would resolve the problem. No luck. Any suggestions will be greatly appreciated.

  Hello

  The proposed solution did not help. I found another suggestion (somewhere, I can't find it now) which lead me to the solution of my problem with no function 'help and Support '. The solution was to fix some permissions problems. I downloaded the program monitor and started then tried to access to help and Support one or two times and then closed the monitor program. Then I saved the file as an excel (.csv) file and open it in Excel. I've sorted the file on the column of search results then all files listed with the result of denial of access.

  There were six files "access denied." I opened all the files and hidden folders then went to each file and changed the security settings allowing everyone access to the files. Here is an example of the path I followed to locate the files where access has been denied: C: / > ProgramData > Microsoft > support > customer > 1.0 > US, then the name of one of the files is: Help_MValidator.H1D

  I always try to find the fix someone provied so I can thank this person, any help on this would be appreciated.

  I hope this helps someone, be it finally resolved my problem. BTW, while I was working this issue and try various suggestions, I got a virus and which of course added to my frustration...

• How can I get the help topics in windows on windows vista, when I click Help on any page web I always get the message of help topic not found this page under construction

  I BOUGHT A SECOND HAND TOWER WITH WINDOWS VISTA HOME PREMIUM PREINSTALLED, THE PROBLEM I HAVE WITH EACH WEB PAGE OR PROGRAM, WHEN I CLICK ON HELP ON THE TOP OF A PAGE, I GET THE WINDOWS HELP AND SUPPORT WINDOW POP UP. WHEN I TYPE IN A HELP TOPIC AND CLICK SEARCH, I ALWAYS GET A MESSAGE TELLING ME RESEARCH TOPIC NOT FOUND AND BELOW WHAT HE ALWAYS SAYS THIS PAGE IS UNDER CONSTRUCTION, IT DOESN'T MATTER WHAT HELP TOPIC I PAT ON THE SEARCH BOX, I STILL HAVE THE SAME MESSAGES

  SOMEONE CAN ME ADVISE ON THIS POINT.

  I WOULD REALLY APPRECIATE ANY HELP.

  JOHN ROBERTSON VS

  Hi JohnRobertsonVS,

  Method 1

  Refer to the Microsoft article to download and install Windows Help program (WinHlp32.exe), check to see if it helps.

  I can not open Help files that require the Windows Help program (WinHlp32.exe)

  http://support.Microsoft.com/kb/917607

  Method 2

  Try the method below and see if it helps.

  a. Open a command prompt window and run the following command:

  regsvr32 msxml3.dll

  b. Press ENTER.

  Note: To open a command prompt window, click Start, click programs, accessories principally made, right click Guest and then click run as administrator.

  Method 3

  If the previous step fails then I suggest that scan you SFC on the computer that would be a corrupt system file search.

  The analysis may take some time, so be patient. Windows allows to fix corrupt or missing files it finds. If the information of the installation CD is required to fix the problem, you may be asked to insert your Windows Vista installation CD.

  For more information please visit the link below.

  How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7

  http://support.Microsoft.com/kb/929833

• Windows Vista Help & support file error msg: "not found help topic this content under construction.

  Windows Vista when I open the help file & support I get this error msg in the body of the glass:... "Help topic not found. This content under construction. We were able to retrieve the requested topic. "Please tell me how to get help & content & data support or fix this problem debilitating w/vista.  Thank you

  Hello

  Thank you for writing to Microsoft Communities. From your problem description, I understand that you cannot open help and Support on the computer.

  I understand how it could be frustrating when things do not work as expected. Please, I beg you, don't worry I'll try my best to resolve the issue.

  1. have there been recent changes to the computer before the show?

   

  Please go ahead and follow the steps mentioned below and later a update on the State of the question.

   

  Method 1: Difficulty of Windows Desktop Search when it hangs or no display of results.

  http://support.Microsoft.com/mats/windows_search

  Method 2: Try toscanner SFC [SFC system] on the computer that would be a system file corrupt on the computer search and replace.

  http://support.Microsoft.com/kb/929833

  Method 3: I can not open the help that was created in Windows Help format (WinHlp32.exe)

   http://support.Microsoft.com/kb/917607

   

  WARNING:
  This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:
  Back up the registry: http://windows.microsoft.com/en-us/windows-vista/Back-up-the-registry

  Please follow these recommended steps and post if you still experience the problem.

• I can't extract the zip files; I get an error message that says: "Application not found".

  I can't extract the zip files; I get an error message that says: "Application not found".  When I check help & press the Start button, it tells how to do it.  I thought a program to automatically extract compressed files came with Vista.

  Hello

  1. you use the functionality of Windows Vista to unzip file or third party software?

  2. have you done any software or hardware changes on your computer before this problem?

  To work with this problem, see the following methods.

  Method 1:

  Scan of the SFC

  Refer to this article for more information on how to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7.

  http://support.Microsoft.com/kb/929833

  View the results of the analysis.

  Method 2:

  Run the fixit from following link.

  Difficulty of broken desktop shortcuts and common system maintenance tasks
  http://support.Microsoft.com/mats/system_maintenance_for_windows/en-us

  In addition, I suggest you to check if the .zip file has been associated with a particular program in the section default programs.

  http://Windows.Microsoft.com/en-us/Windows-Vista/change-which-programs-Windows-uses-by-default

  Check if it helps.

• Error message "Required line was not found in the INF" LifeCam Cinema 3.0 on Windows Vista Edition installation Home Premium

  The LifeCam Cinema hardware installation error
  
  Tried to install Lifecam Cinema 3.0 but keep on receiving an error message "Required line was not found in the INF" - OS is Vista Home premium edition

  LifeCam installed on my laptop XP

  Hi seuss460,

  LifeCam software version 3.2 is available; Make sure you install the correct software for your hardware.

  You can download software LifeCam here

  Step 1: You can follow the steps mentioned in the article below

  Troubleshoot installation of Intellipoint and IntelliType LifeCam software

  http://support.Microsoft.com/kb/953691

  Step 2: See also the steps mentioned in the article below

  Troubleshoot failures to find the new LifeCam hardware

  http://support.Microsoft.com/kb/929087

  Thank you, and in what concerns:

  Ajay K

  Microsoft Answers Support Engineer

  Visit our Microsoft answers feedback Forum and let us know what you think.

• I get the error message dialogue 'loan token not found. '

  When I try to open a book on my corner which has been downloaded from the library, I get the error message "ready token not found." -What this means and how do I open the book?

  'ready token not found' this is a problem with the download of the eBook itself. You can open the file when it opens Digital Edition before you download in the drive?

• Receive the error message "query Kort is not found in the winitnet.dll.

  How can I get rid of query Kort is not found in the winitnet.dll

  Hello

  1 how long have you been faced with this problem?
  2. don't you make changes on the computer before this problem?
  3. when exactly you get this error message?

  Please answer these questions and tell us more about the issue. This could help us help you better. However, try to perform the SFC (System File Checker) scan on the computer and check.

  SFC tool scans system files and replaces incorrect versions of system files by using the correct versions.

  To run the System File Checker tool, follow these steps:

  1. Click Start and type cmd in the box start the search.
  2. right click on cmd in the list programs and then click Run as administrator.

  If you are prompted for an administrator password or a confirmation, type your password or click on continue

  3. at the command prompt, type the following line and press ENTER:

  sfc/scannow

  Reference: http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/system_file_checker.mspx?mfr=true

• Error message: burner or software not found when burning CDs using iTunes.

  Original title: help please!

  I'm tring to burn a cd from itunes and it says not found burner or sofeware. What should I do about it?

  Hi Dawnso,

  1. what happens when you try to burn a CD using iTunes?

  2. you receive messages or error codes?

  You can see the article next to the Apple support and check if it helps.

  iTunes for Windows: additional troubleshooting questions burning tips

  Can't burn a CD in iTunes for Windows

  You can also chack if you are able to burn CDs with Windows Media Player.

  For more information, you can read the following article.

  Burn your own custom CDs

  If you still need help, you could get in contact with Apple support.

  Apple support

  Hope this information is useful.

• Error message "5377 xlive.dll" not found in the library link when trying to play F1 2011

  Original title: f1 2011 5377 xlive.dll error

  Hello
  When I opened f1 2011 the game it gives message not found 5377 xlive.dll in the liberary link.
  and I try a lot of things
  1. install games for windows marketplace and to update
  2 - Download the xlive.dll file and located in System 32 and the game folder
  3. use the command prompt start menu

  so I tried my best and I need your advice...
  Thank you

  Hello

  1. what operating system is installed on the computer?
  2. were there any changes (hardware or software) to the computer before the show?

  Put the computer to boot and see if it helps.
  To help resolve the error and other messages, you can start Windows XP, Vista or Windows 7 by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.

  Note: follow step 7 to reset the computer to start as usual after the boot process.
  http://support.Microsoft.com/kb/929135

  Note: follow step 4 to reset the computer to start as usual after the boot process.
  http://support.Microsoft.com/kb/310353

  Hope this information helps.

• Error message: core foundation dll not found.

  To send a message ' exe of notifying apple synchronization, impossible to locate the component, app could not start because core foundation dll could not be found, reinstalling app can fix the problem. »

  Hello 123helpplease,

  This article from Apple has the error you describe. However, he cannot help because we don't have information on when you get this error message.

  MobileMe: "CoreFoundation.dll was not found" or "Apple Application Support is missing" alert
  http://support.Apple.com/kb/TS2211

  If this does not resolve your problem, it would be better for you to contact the Apple support.
  http://www.Apple.com/support/

  Sincerely,

  Marilyn
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think

• Error message: Setup.exe - Ordinal not found - the 62 ordinal could not be locatedin the dynamic library CSCDLL.dll, Quickbooks 2012 run

  Original title: error Ordinal 62
  I received the following error sporadically when I try the accounting version of Quickbooks 2012.  Accordingly, it does not run Quickbooks on my desktop but it allows me to run on my laptop.  Help, please.  "Setup.exe - Ordinal not found - the 62 ordinal could not be locatedin the CSCDLL.dll dynamic link library.

  Hello

   

  You can try the following steps and check.

   

  Method 1:

  Check if there is a cscui.dll C:\Windows\SysWOW64 folder.

  The cscui.dll does not exist by default in the C:\Windows\SysWOW64 folder.

  If you find the cscui.dll on the C:\Windows\SysWOW64 you can try right click and rename the cscui.dll to cscui.old.

  Method 2:

  You can run scanning of the file system [SFC] checker on the computer that will replace missing or corrupt files & check if the problem persists.

  For more information, you can consult the following link.

  How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7

  Method 3:

  You can also perform a clean boot and check.

  A clean boot to check if startup item or services to third-party application is causing this issue.

  You can read the following article to put the computer in a clean boot:

  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

  Note: After troubleshooting, be sure to set the computer to start as usual as mentioned in step 7 in the above article.

  You can also check the following thread link and check.

  WARNING 62 Ordinal not found in cscdll.dll

• Error message is Boot Device not found, Hard - Disk (3F0)

  Hello!

  I have PC HP Pavilion dv6 with operativ system windows vista Entertaiment. I got an error as Boot Device not found. Please install an operating system on your hard drive. Disk-hard (3F0) Recovery does not work and received the error 100a

  Please help me

  Kamal

  It seems that the hard drive has failed and needs to be replaced. Laptop SATA hard detail can be used. Just be sure to get a quality at least equal the original in order to use recovery disks. It may be big, but not small ability more. For example if you have a 320GB hard drive you can use a 500 GB hard drive but not a hard drive of 250 GB.

• error message recurring 573 Ordinal not found in the iertutil.dll library of dynamic links when I try to open some windows.

  error message - 573-Ordinal not found in the dynamic link library iertutil.dll when I try to open some windows. Also when trying to open windows help, says it is not found. Any suggestion is welcome.

  Had the same problem and fixed it. Had tried all ideas that Microsoft had and that they did not fix the problems. I have seen that many peoples problems began after may windows update (mine did at), found two dealing with update to IE9. I uninstalled both and that fixed the problems. The numbers update
  KB2820197
  KB2847204
  After you have uninstalled those reboot and everything so well.

• Cannot use my shows of integrated graphic card.it of the error message that graphic driver not found.update it n try again.

  I have updated several times bt no use his shows with photoshop cs6 problem while using liqify tool.which was not present in Windows 7

  even whn I install kkkkk, it shows the graphics drivers error message not found.error 25000

  where did you download the drivers from?
  Gigabyte?