Receive error message when you try to download the update update for PowerPoint 2003 (KB957784) security

I still receive an error message when you try to download the update to update security for Microsoft PowerPoint (KB957784).

I searched night and day for a solution - even contacted microsoft by e-mail.  The specific error is: Code 57F

It is displayed when I press the "get help with this error message:
"WindowsUpdate_0000057E" "WindowsUpdate_dt000"

It was the E-mail feedback:

Thank you for your email about problems with the download of update of security for Microsoft PowerPoint.

I understand your concern. Due to the nature of the technical issue, it was not possible for me to respond to your request. There are number of ways you can get technical information to our support team.

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MowGreen-
Understood the factor of masking - has considered it.  Still, I send my appreciation in this matter.  I would like to know if you think I should download the SP2 for Vista.

Peace-
Matt

Service Pack 2 offered by Windows (automatic) update yet?

Windows Vista and Windows Server 2008 service Pack is not available for installation from Windows Update and automatic updates does not offer

Cause
This problem can occur for different reasons. However, the following reasons are the most common:

  • Already, you have the service pack installed and do not realize it.
  • You must install another update before you install the service pack.
  • You have not installed Service Pack 1 (SP1) and so you are not offered the option to install the Service Pack 2 (SP2). SP2 requires that you have installed SP1.
  • Components of the system that you must have to install the service pack are not installed on your computer.
  • You have a piece of hardware or software on your computer that is listed in the section "hardware and software which if present will result in Windows Update and automatic updates offers is not a service pack " article.
  • You have installed a preliminary version of a service pack, and it was not properly uninstalled before that you tried to install the final version of the service pack

Service Pack 2 for Windows Vista and Windows Server 2008 is not available to users for which the following update is hidden:

955430 description of the Windows Vista and Windows Server 2008 installation feature software update released April 28, 2009

See article KB, Matt. When the system is ready for SP2 [as in you will be informed of the automatic update], suggest then you download the full SP2 package, save, temporarily disable AVG and then install SP2.
The MS KB article below has sound advice for steps, you have to take before installing a Service Pack

What you need to know before you install Service Pack 1

Microsoft offers support without charge to get SP2 installed or for the resolution of problems that arise after he installation

Start here - free support for Windows Vista service pack problems

If a problem occurs, you can also solve problems installing yourself-
How to troubleshoot Windows Vista and Windows Server 2008 service pack installation issues

MowGreen MVP Data Center Management - update of safety Consumer Services

Tags: Windows

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