"Receive the error message" your PC has encountered a problem and needs to restart.

Original title: stuck in a reboot loop, can't connect.

Today, my laptop (VAIO, Windows 8) restarted while I was there and since then has been very slow to start. During loading, I get messages such as 'Your PC came across a problem and must restart' and then 'preparation auto repair' again and again.

I have tried rebooting several times and sometimes I'll get to the login screen, but when I log into my account (which is the only one available) it says "could not load user profile. Right now, I restarted and did not get to the login screen. It says "repair disk errors. This can take more than an hour to finish."

Windows 8 is the operating system that is installed with the system. I tried to boot into safe mode several times (SHIFT and F8 at startup), but instead to get a menu of options the computer says "Your PC encountered a problem and needs to restart" and starts all over again.

Hi Geo,

What is the model number of the Sony VAIO laptop?

This problem could be due to corruption of the system files, I suggest you try to perform auto repair using Windows 8 disc of Windows recovery environment (WinRE) and check if it helps.

To run auto repair on follow computer Windows 8 as follows:

a. insert the media (USB or DVD) and restart your computer.

b. press the key F12 (usually it's F12, but it may differ between computer manufacturers) and choose the drive in which you inserted into the installation media.

c. once that the Windows Setup window appears, follow these steps:

d. click Next , and then select fix your computer.

e. you will then see a blue screen and an option to choose. Choose the Troubleshooting option and select Advanced options.

f. you can choose automatic repair of the advanced boot option.

Keep us updated on the status of the issue.

Tags: Windows

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