Received a call this morning saying that my computer has sent an error message indicating that my computer was likely to crash

Original title: is it a scam

I recently bought a laptop and after using it about a month, I received a call from someone who said they were with the technical support of windows and my computer has sent a msg of error indicated that my computer was very likely to hang. I asked some info to prove that they were not a scam and he gave me the website .  His email is * address email is removed from the privacy *.  Any info anyone?

Hello

It's a scam.

Microsoft does not contact you unless YOU have made prior arrangements with them to do.

There is an article in the link I'm you provide at the end of this one

Read this Information from Microsoft:

"Avoid scams to phone for tech support.

http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

Don't be fooled of unsolicited calls. Don't provide personal information.

Here are some of the organizations that cyber criminals claim to come:

  • Helpdesk Windows

  • Windows repair center

  • Microsoft technical support

  • Microsoft technical support

  • Windows Support Group Technical Department

  • Microsoft Research and Development Team (team of Microsoft R & D)

Either these so-called "Microsoft" Tech companies want to sell you a worthless software, or remote access to your computer to try to steal your credit card and bank information and also achieve an identity theft on you.

We have all the errors and warnings in our Event Viewer

If you gave them remote access and you do Internet banking, contact your bank, explain, and change passwords.

If you use your online credit card, cancel and get a new one issued to you.

And the only way that willl you know that you are free to them is to backup your data and do a clean install of your operating system.

See you soon.

Tags: Windows

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