Received a call today about my Microsoft Office

We received a call a few weeks of 'technical support', (the connection was bad, so has not heard if he said Microsoft", telling me that my computer has issues an error message and there phone to help me fix.)  First of all, I said my computer was broken, that he did not believe me.  So I said I called technical support.  He said no, my IP address showed the error, that is why he is phoning.  I said, if there is an error, I can fix it myself.  His reply "no, this isn't a mistake, you can fix it.  If you go to your computer and give me access 5 minutes I can repair it for you"it became enough stress for ant.  Which I never said, 'thank you. Good Bye' and he hung up.

This morning, we receive a call from someone who says they come from Microsoft and he calls about our Office of Microsoft.  It was early in the morning, my husband is not tech-savvy, he said that it was not a good time and can call back you later?

I guess it's also a call not an official Microsoft representative?  (that I did not in any request for support?).  Is this correct?

I tell myself that I should be ready when they call back.

Hello

Yes, it's a SCAM!

Avoid scams to phone for tech support
http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

Scams by e-mail or web: how to protect yourself - understands what to do if you
think you've been scammed.
http://www.Microsoft.com/security/online-privacy/phishing-scams.aspx

How to recognize phishing e-mails, phone calls or links
http://www.Microsoft.com/security/online-privacy/phishing-symptoms.aspx

In the United States, you can contact the local police to the FBI, Attorney general, and
consumer watch groups. Arm yourself with knowledge.

The Internet Crime Complaint Center (IC3) is a partnership between the
Federal Bureau of Investigation (FBI) and the National White Collar Crime Center
(NW3C), funded in part by the Bureau of Justice Assistance (BJA).
http://www.ic3.gov/complaint/default.aspx

No, Microsoft wouldn't you not solicited. Nor would they know if any errors
It exists on your computer. So those are the frauds or scams to get your money or
worse to steal your identity.

Avoid scams that use the Microsoft name fraudulently: Microsoft has no
for you unsolicited telephone calls help fix your computer
http://www.Microsoft.com/protect/fraud/phishing/msName.aspx

Scams and hoaxes
http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3

Microsoft Support Center consumer
https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1

Microsoft technical support
http://support.Microsoft.com/contactus/?ws=support#TAB0

Microsoft - contact technical support
http://Windows.Microsoft.com/en-us/Windows/help/contact-support

I hope this helps.

Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

Tags: Windows

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