Received error code 8, [(1.0,-21473221494)] when using the scanning for the new HP printer software
Purchassed a new printer HP Photosmart C410a. All the features work except the scan of the computer. I have contacted HP and you will have 3 printer delivered by on 25/01/2011. I can scan from paint and other programs, but not HP.
Hi jodyjg128,
· What is you receive the exact error message?
· The computer is connected to the network?
· What is the service pack installed on your computer?
You can visit the links and try the steps listed below: I can't scan in Windows using HP Software:http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02661093&tmp_task=solveCategory&lc=en&dlc=en&cc=nz&site=null&lang=en&product=4059652&key=null#N1539
Scanning problems? Try the HP scan Diagnostic Utility:http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02114802&lc=en&dlc=en&cc=nz&product=4059652
With regard to:
Samhrutha G S - Microsoft technical support.
Visit our Microsoft answers feedback Forum and let us know what you think.
Tags: Windows
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