Received receipts for Purchaces not mine
Today I just got two receipts for purchaces not made by myself in two different accounts
As for the composition of music...
One for £23.99 and the other for £32.99 the first made from an Ipod and the second from an Iphone
I don't use apple's music...
How do I get these cleared and returned funds
There is a link at the bottom of each invoice cancel here... .but when you click on informs me that I don't have access rights
Thank you
Worried due to go on holiday and not sure how much access I will have Wifi/communication
They are unlikely to be Apple, they are more likely to be phishing attempts, trying to get the details of your account and payment.
Phishing and similar e-mail: Phishing and other suspicious emails
The phishing emails: identifying fraudulent "phishing" email - Apple Support
ITunes real e-mails: identification of legitimate on the iTunes Store - Apple Support emails
View the purchase history of your account: view the history of your purchases from the iTunes Store - Apple Support (on an iOS device you can see the last 90 days buy via http://reportaproblem.apple.com)
Are they are real e-mails and they show on the purchase of your account history, and no one else has access to your account or devices/computers, and then communicate with iTunes Support: https://support.apple.com/contact . And change the password of your account http://appleid.apple.com - after changing: what to do when you have changed your Apple ID email address or password - Apple support.
If they are the phishing emails you may send to Apple: [email protected] and then delete them.
Tags: Using Support Communities
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