Receiver error message: network connection has timed out when downloading the software iTouch 5.01.

Original title: software update for my i touch

I am trying to download the 5.01 update software for my Apple i-touch. However, the download is so long that I get an error message indicating that my network connection has expired and the downlopad do nt go through. How to solve this?

Hi Gary,.

What virus protection software is installed on the system?

I suggest you temporarily disable antivirus software (and any other security such as anti-malware software, etc.) and the firewall on the computer and see if that fixes the problem.

Note: Make sure that you enable the antivirus software, other security and firewall after the test programs.

If you still experience the problem, you could get in contact with Apple support for further assistance.

Apple support

Tags: Windows

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