Receiving a message that my Windows XP is not valid.
WINDOWS XP
Hello, my daughters computer crashed and I bought a cd to fix the problem. When I restarted windows computer thought that my xp was invalid, so I downloaded the validation tool being confident that my system was correct. Microsoft said it wasn't and they asked me to put in 5 sets of numbers. I found these on the bottom of the computer laptop and most were clearly outside 1 game that had been torn up and 1 digit or the letter was not visible. I tried ringing Microsoft, but their back automated system do not have any choice to go to. Can anyone help please?
How to contact a Microsoft Product Activation Center:
http://support.Microsoft.com/default.aspx/KB/950929/en=us
Microsoft Activation centers worldwide telephone numbers:
http://www.Microsoft.com/licensing/existing-customers/activation-centers.aspx
(This site is for activating Volume License, but if you call, they will help you)
The phone number is not working:
Microsoft Wordwide contacts: http://www.microsoft.com/worldwide/default.aspx
Once Windows activated / Genuine Advantage Notifications:
http://www.Microsoft.com/downloads/en/details.aspx?displaylang=en&FamilyID=afd45b36-3d77-4259-801c-d31a9a90cdcf
(This tool will confirm that the copy of Windows installed on your PC is genuine and authorized)
J W Stuart: Http://www.pagestart.com
Tags: Windows
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Diagnostic report (1.9.0027.0):
-----------------------------------------
Validation of Windows data-->Validation code: 0x8004FE21
Code of Validation caching online: 0x0
Windows product key: *-* - B72VQ - G6RKT-G7B6M
Windows product key hash: ISzyTLRWNXmB8 + BGCAyBkfJVOE0 =
Windows product ID: 00359-OEM-9804563-10468
Windows product ID type: 8
Windows license type: COA SLP
The Windows OS version: 6.1.7600.2.00010300.0.0.003
ID: {47CDEE04-15E7-4393-823C-9F19163CCB88} (3)
Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Product name: Windows 7 Home Premium
Architecture: 0 x 00000009
Build lab: 7600.win7_gdr.110408 - 1633
TTS error:
Validation of diagnosis:
Resolution state: n/aGiven Vista WgaER-->
ThreatID (s): n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002Windows XP Notifications data-->
Cached result: n/a, hr = 0 x 80070002
File: No.
Version: N/a, hr = 0 x 80070002
WgaTray.exe signed by: n/a, hr = 0 x 80070002
WgaLogon.dll signed by: n/a, hr = 0 x 80070002OGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002
OGAExec.exe signed by: n/a, hr = 0 x 80070002
OGAAddin.dll signed by: n/a, hr = 0 x 80070002OGA data-->
Office status: 100 authentic
Microsoft Office Enterprise 2007 - 100 authentic
2007 Microsoft Office system - 100 authentic
OGA Version: N/a, 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057Data browser-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default browser: C:\Program Files (x 86) \Mozilla Firefox\firefox.exe
Download signed ActiveX controls: fast
Download unsigned ActiveX controls: disabled
Run ActiveX controls and plug-ins: allowed
Initialize and script ActiveX controls not marked as safe: disabled
Allow the Internet Explorer Webbrowser control scripts: disabled
Active scripting: allowed
Recognized ActiveX controls safe for scripting: allowedAnalysis of file data-->
[File mismatch: C:\Windows\system32\wat\watadminsvc.exe[7.1.7600.16395], Hr = 0 x 80092003
[File mismatch: C:\Windows\system32\wat\watux.exe[7.1.7600.16395], Hr = 0 x 80092003
[File mismatch: C:\Windows\system32\sppobjs.dll[6.1.7600.16385], Hr = 0 x 80092003
[File mismatch: C:\Windows\system32\sppc.dll[6.1.7600.16385], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\sppwinob.dll[6.1.7600.16385], Hr = 0 x 80092003
[File mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0 x 80092003
[File mismatch: C:\Windows\system32\slui.exe[6.1.7600.16385], Hr = 0 x 80092003
[File mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7600.16385], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\sppsvc.exe[6.1.7600.16385], Hr = 0 x 80092003
[File mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0 x 80092003
[File mismatch: C:\Windows\system32\drivers\spldr.sys[6.1.7127.0], Hr = 0 x 80092003
[File mismatch: C:\Windows\system32\systemcpl.dll[6.1.7600.16385], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\user32.dll[6.1.7600.16385], Hr = 0x800b0100Other data-->
Office details:{47CDEE04-15E7-4393-823C-9F19163CCB88} 1.9.0027.0 6.1.7600.2.00010300.0.0.003 x 64 *-*-*-*-G7B6M 00359-OEM-9804563-10468 8 S-1-5-21-4105253140-3248553093-608739849 ASUSTeK Computer Inc. UL80VT American Megatrends Inc.. 214 20110117000000.000000 + 00061B83607018400F8 0409 0409 Eastern Standard Time(GMT-05:00) 0 3 _ASUS_ portable 100 100 Microsoft Office Enterprise 2007 12 9AF2C442EAD0F14 3bTpphlGMO63Fl + N/RWz9H3zae4 = 81599-906-1700076-65175 1 100 Microsoft Office system 2007 12 19 Content Spsys.log: 0 x 80070002
License data-->
The software licensing service version: 6.1.7600.16385Name: Windows 7 HomePremium edition
Description: operating system Windows - Windows (r) 7, channel OEM_COA_SLP
Activation ID: 5e017a8a-f3f9-4167-b1bd-ba3e236a4d8f
ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00196-045-610468-02-1033-7600.0000-3172012
Installation ID: 104731195014616722429474505736359264920732256592507294
Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial product key: G7B6M
License status: licensed
Remaining Windows rearm count: 2
Trust time: 28/11/2012-09:54:21Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: n/a
Beyond: 0x000000000001EFF0
Event timestamp: 11:22:2012 12:30
ActiveX: Registered, Version: 7.1.7600.16395
The admin service: recorded, Version: 7.1.7600.16395
Output beyond bitmask:
Altered the file: %systemroot%\system32\sppobjs.dll
Altered the file: %systemroot%\system32\sppc.dll|sppc.dll.mui
Altered the file: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
Altered the file: %systemroot%\system32\sppwinob.dll
Altered the file: %systemroot%\system32\slc.dll|slc.dll.mui
Altered the file: %systemroot%\system32\slcext.dll|slcext.dll.mui
Altered the file: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
Tampered files: Check %systemroot%\system32\slui.exe|slui.exe.mui|COM
Altered the file: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
Altered the file: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
Altered the file: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
Altered the file: %systemroot%\system32\drivers\spsys.sys--> HWID data
Current HWID of Hash: LgAAAAEAAQABAAEAAAABAAAAAwABAAEA6GFyGfz73n8sErBkTCA4/HhDcKpGyg ==Activation 1.0 data OEM-->
N/AActivation 2.0 data OEM-->
BIOS valid for OA 2.0: Yes
Windows marker version: 0 x 20001
OEMID and OEMTableID consistent: Yes
BIOS information:
ACPI Table name OEMID value OEMTableID value
APIC1150 011711 APIC
FACP 011711 FACP1150
DBGP 011711 DBGP1150
HPET 011711 OEMHPET
START 011711 BOOT1150
MCFG 011711 OEMMCFG
SLIC _ASUS_ Notebook
CO-SUBMISSION 011711 OEMECDT
LASRYVITRAGE 011711 OEMB1150
GSCI 011711 GMCHSCI
SSDT PmRef CpuPmThe common cause for these mismatches is a defective Intel Rapid Storage Tech driver
Download and install the latest version of...
http://Downloadcenter.Intel.com/Detail_Desc.aspx?AGR=Y&ProdId=2101&DwnldID=21730
Then run another MGADiag report and view the results.
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http://support.Microsoft.com/kb/950929/en-us -
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