Receiving the message window is not authentic... key and activation error is not true.
I bought Microsoft Window 7 Home premium with my Dell laptop in 2011. I had window installed on the laptop, as well as real Cd of Windows 7 and the key of window number is printed on the back of my laptop. I reinstalled the window on my laptop with the windows cd and inserted the right key. But I get the message window is not genuine. I tried a lot of things... updated bio, fast memory of intel and also all the latest driver of my laptop from the Dell Web site. But still unable to activate the it.followed all the intruction provided in dell as microsoft community community, but still no result.
Someone can help me. I'm also pasting the result of MGA diagnostic tools.
Diagnostic report (1.9.0027.0):
-----------------------------------------
Validation of Windows data-->
Validation code: 0
Code of Validation caching online: 0x0
Windows product key: *-* - MK7JP - GHTB6-DV923
The Windows Product Key hash: lrFcCyr + 9u2QtE6FEcrgsGPEtnc =
Windows product ID: 00359-OEM-9902994-74509
Windows product ID type: 8
Windows license type: COA SLP
The Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {1AE2237D-E3B3-49F8-A756-C8E5AFF4CF33} (3)
Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Product name: Windows 7 Home Premium
Architecture: 0 x 00000009
Build lab: 7601.win7sp1_gdr.150525 - 0603
TTS error:
Validation of diagnosis:
Resolution state: n/a
Given Vista WgaER-->
ThreatID (s): n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002
Windows XP Notifications data-->
Cached result: n/a, hr = 0 x 80070002
File: No.
Version: N/a, hr = 0 x 80070002
WgaTray.exe signed by: n/a, hr = 0 x 80070002
WgaLogon.dll signed by: n/a, hr = 0 x 80070002
OGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002
OGAExec.exe signed by: n/a, hr = 0 x 80070002
OGAAddin.dll signed by: n/a, hr = 0 x 80070002
OGA data-->
Office status: 109 n/a
OGA Version: N/a, 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Data browser-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: fast
Download unsigned ActiveX controls: disabled
Run ActiveX controls and plug-ins: allowed
Initialize and script ActiveX controls not marked as safe: disabled
Allow the Internet Explorer Webbrowser control scripts: disabled
Active scripting: allowed
Recognized ActiveX controls safe for scripting: allowed
Analysis of file data-->
Other data-->
Office details:
Content Spsys.log: 0 x 80070002
License data-->
The software licensing service version: 6.1.7601.17514
Name: Windows 7 HomePremium edition
Description: operating system Windows - Windows (r) 7, channel OEM_COA_SLP
Activation ID: 01f5fc37-a99e-45c5-b65e-d762f3518ead
ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00198-029-974509-02-1033-7601.0000-1812015
Installation ID: 009794081222872485976195139692296731118475912305979490
Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial product key: DV923
License status: initial grace period
Time remaining: 39660 minute (s) on (27 day (s))
Remaining Windows rearm count: 3
Trust time: 01/07/2015 23:31:52
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
Beyond: 0 x 0000000000000000
Event timestamp: 7:1:2015 21:22
ActiveX: Registered, Version: 7.1.7600.16395
The admin service: recorded, Version: 7.1.7600.16395
Output beyond bitmask:
--> HWID data
Current HWID hash: MAAAAAEAAQABAAIAAAABAAAAAwABAAEAeqgQzST8BobcDgqnnMa8xHjqKt9qJi5z
Activation 1.0 data OEM-->
N/A
Activation 2.0 data OEM-->
BIOS valid for OA 2.0: Yes
Windows marker version: 0 x 20001
OEMID and OEMTableID consistent: Yes
BIOS information:
ACPI Table name OEMID value OEMTableID value
APIC DELL WN09
FACP DELL WN09
HPET DELL WN09
MCFG DELL WN09
SSDT TrmRef PtidDevc
WN09 DELL SLIC
SSDT TrmRef PtidDevc
SSDT TrmRef PtidDevc
SSDT TrmRef PtidDevc
SSDT TrmRef PtidDevc
OSFR DELL M08
Have you tried to restart by phone?
How to activate Windows 7 manually (activate by phone)
1) click Start and in the search for box type: slui.exe 4
(2) press the ENTER"" key.
(3) select your "country" in the list.
(4) choose the option "activate phone".
(5) stay on the phone (do not select/press all options) and wait for a person to help you with the activation.
(6) explain your problem clearly to the support person.
http://support.Microsoft.com/kb/950929/en-us
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