Recently installed virus - repair - uninstalled MS2003 - MS2007 - 6500 PRINTER Multi no longer works when the desktop is disabled. It seems to be at the point of death/pause? What help can offer you?

I uninstalled and reinstalled several times to resolve the problem only there never get fixed. Please advise any assistance that you may have.

Alice

Hello Alice,.

We will perform the uninstallation/reinstallation in a different way:

1. remove the printer from the PC.

2 uninstall the printer from the PC driver.

3 reinstall the printer driver.

4 reinstall the printer.

In addition, here are some references on printing:

Open the printer Troubleshooter

http://Windows.Microsoft.com/en-us/Windows7/open-the-printer-Troubleshooter

Why can I not print?

http://Windows.Microsoft.com/en-us/Windows7/why-cant-I-print

Find and install printer drivers

http://Windows.Microsoft.com/en-us/Windows7/find-and-install-printer-drivers

Tags: Windows

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