recently, my mac started hanging. the screen freezes and I have to use the power button to turn it off

recently, my mac started hanging. the screen freezes and I have to use the power button to turn it off

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Tags: Notebooks

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    Thank you for your inquiry. I will do my best to help you!

    I understand that you use the power button / stop to turn off the touchpad.  Sometimes, you will notice that your palm is in contact with it and the cursor is accordingly jump around but the rest light orange, to show that he has disabled.  Here is a link for HP Notebook PCs - using the touchpad and ClickPad (Windows 10). Please review the section on "Open the properties of the ClickPad" in figure 4, you'll see there's a button where you can disable the touchpad, until you want to reactivate it. Please let me know if this helped.

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    Damicon999 wrote:

    Is \Is possible for someone they have infected somehow, or possibly send me the malware that has infected my system?

    no chime, black screen, that's all.

    I don't think they are infected.

    The startup chime indicates that the Mac has made the initial diagnostic tests and there is no hardware problems or fundamental software.

    No edge in your case is a problem.  I think it's the luck of the draw to have 2 failures.

    In or out of warranty you can get for free a 'Apple Service Diagnostics' OTC test

    Genius of booking http://www.apple.com/retail/geniusbar/

    Online https://getsupport.apple.com/GetproductgroupList.action

    check the warranty https://selfsolve.apple.com/agreementWarrantyDynamic.do

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