Recently started to receive the message "this copy of Windows is not genuine".

Original title: problem computer.

Recently, my computer began displaying the message "Windows7 Build 7601, this copy of Windows is not genuine" at the bottom right of the screen.  I know that it is valid, then what is the problem and how to fix it?

Repair and recovery Forum left Windows 7.

Have you tried to restart by phone?

How to activate Windows 7 manually (activate by phone)
 
1) click Start and in the search for box type: slui.exe 4
 
(2) press the ENTER"" key.
 
(3) select your "country" in the list.
 
(4) choose the option "activate phone".
 
(5) stay on the phone (do not select/press all options) and wait for a person to help you with the activation.
 
(6) explain your problem clearly to the support person.
 
http://support.Microsoft.com/kb/950929/en-us
----------------------
Have you installed a new hardware or software since you started facing this problem?

Do you have any software installed record cleaning? If so, uninstall it, registry software is known to tamper with Windows activation technologies.

What Antivirus utility you installed?

What's your date and time correct?

Please run the Microsoft Genuine Diagnostics Tool then copy and paste the results into an answer here for further analysis:
http://go.Microsoft.com/fwlink/?LinkId=52012

Tags: Windows

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    How to activate Windows 7 manually (activate by phone)
     
    1) click Start and in the search for box type: slui.exe 4
     
    (2) press the ENTER"" key.
     
    (3) select your "country" in the list.
     
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    http://support.Microsoft.com/kb/950929/en-us

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  • Message"this copy of Windows is not genuine. Build 6002 ". -What this means and what I do. ?

    Request for Activation of Windows is also displayed.

    Have you tried to restart by phone?

    How to activate Windows 7 manually (activate by phone)
     
    1) click Start and in the search for box type: slui.exe 4
     
    (2) press the ENTER"" key.
     
    (3) select your "country" in the list.
     
    (4) choose the option "activate phone".
     
    (5) stay on the phone (do not select/press all options) and wait for a person to help you with the activation.
     
    (6) explain your problem clearly to the support person.
     
    http://support.Microsoft.com/kb/950929/en-us
    ----------------------
    Have you installed a new hardware or software since you started facing this problem?

    Do you have any software installed record cleaning? If so, uninstall it, registry software is known to tamper with Windows activation technologies.

    What Antivirus utility you installed?

    What's your date and time correct?

  • Windows 7 build 7601 this copy of Windows is not genuine; Error code: 0xC004F00F

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    Diagnostic report (1.9.0027.0):
    -----------------------------------------
    Validation of Windows data-->

    Validation code: 50
    Code of Validation caching online: 0x0
    Windows product key: *-* - 4J3VW - XVQK7-BWD2B
    The Windows Product Key hash: WcNHDwLv5paD/eefqvX5uUXoDRU =
    Windows product ID: 00371-618-3505251-85108
    Windows product ID type: 5
    Windows license type: retail
    The Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {5784C0D0-4969-418A-AA89-A5A78B84B9A2} (1)
    Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
    Signed by: n/a, hr = 0 x 80070002
    Product name: Windows 7 Professional
    Architecture: 0 x 00000009
    Build lab: 7601.win7sp1_gdr.130318 - 1533
    TTS error:
    Validation of diagnosis:
    Resolution state: n/a

    Given Vista WgaER-->
    ThreatID (s): n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002

    Windows XP Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    File: No.
    Version: N/a, hr = 0 x 80070002
    WgaTray.exe signed by: n/a, hr = 0 x 80070002
    WgaLogon.dll signed by: n/a, hr = 0 x 80070002

    OGA Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002
    OGAExec.exe signed by: n/a, hr = 0 x 80070002
    OGAAddin.dll signed by: n/a, hr = 0 x 80070002

    OGA data-->
    Office status: 109 n/a
    OGA Version: N/a, 0 x 80070002
    Signed by: n/a, hr = 0 x 80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Data browser-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default browser: C:\Program may Explorer\iexplore.exe
    Download signed ActiveX controls: fast
    Download unsigned ActiveX controls: disabled
    Run ActiveX controls and plug-ins: allowed
    Initialize and script ActiveX controls not marked as safe: disabled
    Allow the Internet Explorer Webbrowser control scripts: disabled
    Active scripting: allowed
    Recognized ActiveX controls safe for scripting: allowed

    Analysis of file data-->

    Other data-->
    Office details: {5784C0D0-4969-418A-AA89-A5A78B84B9A2}1.9.0027.06.1.7601.2.00010100.1.0.048x 64*-*-*-*-BWD2B00371-618-3505251-851085S-1-5-21-657019066-3532337813-3506971876Hewlett-PackardHP G62 Notebook PCHewlett-PackardF.2920110407000000.000000 + 00091A73C07018400F404090409Time(GMT-05:00) Standard is03HPQOEMSLIC-MPC109

    Content Spsys.log: 0 x 80070002

    License data-->
    The software licensing service version: 6.1.7601.17514

    Name: Windows 7 Professional edition
    Description: operating system Windows - Windows (r) 7, retail channel
    Activation ID: e838d943-63ed-4a0b-9fb1-47152908acc9
    ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00170-618-350525-01-1033-7600.0000-0292011
    Installation ID: 019271555776321734386026126923856886019191222691852860
    Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial product key: BWD2B
    License status: Notification
    Reason for the notification: 0xC004F00F.
    Remaining Windows rearm count: 2
    Trust time: 01/05/2013 18:59:59

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    Beyond: 0 x 0000000000000000
    Event timestamp: 3:9:2013 13:48
    ActiveX: Registered, Version: 7.1.7600.16395
    The admin service: recorded, Version: 7.1.7600.16395
    Output beyond bitmask:

    --> HWID data
    Current HWID of Hash: NAAAAAIAAQABAAEAAQACAAAAAwABAAEAln2I1E40gHbQSXiMXK7eiOpFWHJ065h/sssYeQ is

    Activation 1.0 data OEM-->
    N/A

    Activation 2.0 data OEM-->
    BIOS valid for OA 2.0: Yes
    Windows marker version: 0 x 20001
    OEMID and OEMTableID consistent: Yes
    BIOS information:
    ACPI Table name OEMID value OEMTableID value
    APIC HP 1444
    FACP HP 1444
    HP HPET 1444
    START HP 1444
    HP MCFG 1444
    SLIC SLIC-MPC HPQOEM
    SSDT AMD POWERNOW

    Partial product key: BWD2B
    License status: Notification
    Reason for the notification: 0xC004F00F.

    Error code: 0xC004F00F

    The software licensing server reported that the hardware ID binding is beyond the level of tolerance.

    Norton products have the bad habit of playing with things, that it should not

    You must activate by phone

    How to activate Windows 7 manually (activate by phone)

    1) click Start and in the search for box type: slui.exe 4

    (2) press the ENTER"" key.

    (3) select your "country" in the list.

    (4) choose the option "activate phone".

    5) stay on the phone (do not meet all the automatic guests) and wait for a person to help you with the activation.

    (6) explain your question clearly to the support person.

  • This copy of Windows is not genuine I have Win 7 Home Premium doc & key that came with the pc but no disc, can I come back to win 7 HP?

    Bought an ASUS Eee PC a few months back - a well - was inactive for a few months and now has the following message displays on the screen "this copy of Windows is not genuine" - riddle previous owner installed Win 7 Professional w/o legitimate key? I have Win 7 Home Premium doc & key that came with the pc but not the Windows 7 installation disc. Is there one had to return/restore Win 7 HP without the original disc for Win 7?

    Adding infrom of win diag tool:

    Diagnostic report (1.9.0027.0):
    -----------------------------------------
    Validation of Windows data-->

    Validation code: 50
    Validation caching Code online: n/a, hr = 0xc004f012
    Windows product key: *-* - CM74G - RPHKF-PW487
    Windows product key hash: 71BRYMECVaSXedfumfu8zryHJVY =
    Windows product ID: 00371-177-0000061-85265
    Windows product ID type: 5
    Windows license type: retail
    The Windows OS version: 6.1.7600.2.00010100.0.0.048
    ID: {C258D6DC-FCEC-4D78-A6AE-D0290D63818A} (1)
    Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
    Signed by: n/a, hr = 0 x 80070002
    Product name: Windows 7 Professional
    Architecture: 0x00000000
    Build lab: 7600.win7_gdr.120830 - 0334
    TTS error:
    Validation of diagnosis:
    Resolution state: n/a

    Given Vista WgaER-->
    ThreatID (s): n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002

    Windows XP Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    File: No.
    Version: N/a, hr = 0 x 80070002
    WgaTray.exe signed by: n/a, hr = 0 x 80070002
    WgaLogon.dll signed by: n/a, hr = 0 x 80070002

    OGA Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002
    OGAExec.exe signed by: n/a, hr = 0 x 80070002
    OGAAddin.dll signed by: n/a, hr = 0 x 80070002

    OGA data-->
    Office status: 103 blocked VLK
    Microsoft Office Visio Professional 2003 - 100 authentic
    Microsoft Office Enterprise 2007 - 103 blocked VLK
    OGA Version: N/a, 0 x 80070002
    Signed by: n/a, hr = 0 x 80070002
    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Data browser-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default browser: C:\Users\admin\AppData\Local\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: fast
    Download unsigned ActiveX controls: disabled
    Run ActiveX controls and plug-ins: allowed
    Initialize and script ActiveX controls not marked as safe: disabled
    Allow the Internet Explorer Webbrowser control scripts: disabled
    Active scripting: allowed
    Recognized ActiveX controls safe for scripting: allowed

    Analysis of file data-->

    Other data-->
    Office details: {C258D6DC-FCEC-4D78-A6AE-D0290D63818A}1.9.0027.06.1.7600.2.00010100.0.0.048x 32*-*-*-*-PW48700371-177-0000061-852655S-1-5-21-3606206582-1294634331-2799272895ASUSTeK Computer Inc. 1005PE American Megatrends Inc.. 0401 20091110000000.000000 + 000B8B83607018400F404090409Eastern Standard Time(GMT-05:00)03_ASUS_portable103100Microsoft Office Visio Professional 2003118DD0A165A1C2500EhKkzIViDaNcyOyUrmH6SKEP5sY =72085-640-9640702-5517614103Microsoft Office Enterprise 200712fFic3JgCreGGRxyF8uMWB4R4Jcg =89388-707-1528066-6591714 ACD7202654E586

    Content Spsys.log: 0 x 80070002

    License data-->
    The software licensing service version: 6.1.7600.16385

    Name: Windows 7 Professional edition
    Description: operating system Windows - Windows (r) 7, retail channel
    Activation ID: e838d943-63ed-4a0b-9fb1-47152908acc9
    ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00170-177-000006-00-1033-7600.0000-2572012
    Installation ID: 005144242421870610215885787746464524889844109506716151
    Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial product key: PW487
    License status: Notification
    Reason for the notification: 0xC004F009 (grace period expired).
    Remaining Windows rearm count: 3
    Trust time: 06/01/2013-06:27:26

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C532
    Beyond: 0 x 0000000000000000
    Event timestamp: 1:4:2013 22:28
    ActiveX: Registered, Version: 7.1.7600.16395
    The admin service: recorded, Version: 7.1.7600.16395
    Output beyond bitmask:

    --> HWID data
    Current HWID hash: MAAAAAEAAQABAAIAAAABAAAAAwABAAEAJJTQ1TeXyGP8ULjtak5GkPhQ0OYk7nIZ

    Activation 1.0 data OEM-->
    N/A

    Activation 2.0 data OEM-->
    BIOS valid for OA 2.0: Yes
    Windows marker version: 0 x 20001
    OEMID and OEMTableID consistent: Yes
    BIOS information:
    ACPI Table name OEMID value OEMTableID value
    APIC A_M_I_ OEMAPIC
    FACP A_M_I_ OEMFACP
    HPET A_M_I_ OEMHPET
    MCFG A_M_I_ OEMMCFG
    CO-SUBMISSION A_M_I_ OEMECDT
    LASRYVITRAGE A_M_I_ AMI_OEM
    GSCI A_M_I_ GMCHSCI
    SSDT PmRef CpuPm
    SLIC _ASUS_ Notebook

    the key of product in use is touch uses default windows when no key is entered during installation and cannot be enabled. (he has a 30-day grace period that has expired)

    See response from Andrew on how to install home premium.
    Office status: 103 blocked VLK
    Microsoft Office Visio Professional 2003 - 100 authentic

    Microsoft Office Enterprise 2007 - 103 blocked VLK

    your office is not genuine.
  • This copy of windows 7 not genuine?

    OK, so I recently got a new computer parts, and with the new computer parts came a system restore. So I went ahead did system restore and had no problems, everything was an ok. Now, today, I start my pc to see "this copy of windows is not genuine" Whats all that way? I reinstalled windows 7 with built in the HP HARD drive Partition which holds a digital copy of windows for me restore several times before with no problems, now his screaming at me, saying: is not right? Please do help me, I don't want microsoft bursting through my door for "Copyright infringement" when its authentic = /

    Nevermind I fixed it all, thank God I still had my old box with the label top xD

  • Build 7600: This copy of Windows is not genuine.

    Remember - this is a public forum so never post private information such as numbers of mail or telephone!

    Ideas:

    • You have problems with programs
    • Build 7600 error messages: this copy of Windows is not genuine.
    • Recent changes to your computer
    • What you have already tried to solve the problem
    • I have been using Windows 7 Home Premium for months with no problems.  This morning, I found that my computer off at night and that he might not be restarted until I pulled the plug in the back, plugged the computer and then restart Windows.  Now I find this message in the lower right of my screen "Build 7600: this copy of Windows is not genuine."

    CrystalBall © SEZ...

    Windows 7 displays "Windows is not genuine" with a 0x80070005 error code
    http://support.Microsoft.com/kb/2008385

    ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

  • Windows 7 ultimate build 7601 this copy of windows is not genuine

    I bought the laptop brand axioo 6 months there with the operating system windows 7 ultimate is authentic and updated automatically by Microsoft, a few days after an automatic update windows 7 build 7601 message this copy of windows is not genuine

    If you have not yet done so, try to activate again.

    Activate Windows 7 on this computer

    http://Windows.Microsoft.com/en-us/Windows7/activate-Windows-7-on-this-computer

    Case of failure of the online activation:

    Call Microsoft use the manual phone Activation

    If you have trouble activating Windows 7 you can call Microsoft to activate it by following these steps:

    1. with the operation of Windows, click Start, then in the search box type: slui.exe 4

    2. press enter on your keyboard

    3. Select your country.

    4. Select the telephone activation option, then dial the given number and hold for a real person.

    For more details:

    http://www.SevenForums.com/tutorials/18715-activate-Windows-7-phone.html

    If you are still unable to activate:

    (1) Please run the Microsoft Genuine Diagnostics tool:

    http://go.Microsoft.com/fwlink/?LinkId=52012

    (2) then post your results in the Windows 7 Genuine Advantage Validation issues Forum as well as some info about where you bought your copy of Windows:

    http://social.Microsoft.com/forums/en-us/genuinewindows7/threads

    Questions about installing Windows 7?
    FAQ - Frequently Asked Questions from Installation Windows 7 & responses

  • This copy of windows is not genuine Windows 7 build 7601 sp1 professional

    So after the correction of my sound card I reboot and a few seconds later, I see the watermark this copy of windows is not genuine

    I lance malware bytes detected no malware or rootkits so I run AdwCleaner first no scan no adware, but he did find some registrys with remainders of Iomega who opened his page when I start internet explore and when I updated windows defender detected and proposed to remove it and I remove but does not solve the problem. Computer alienware r4 17 x loseing the sound driver problem and the solutions are not perminite and the normal solution which involves disableing / uninstall High Definition Audio Controller then close the laptop lid sleep, open cover the screen normally solves the problem, but it didn't, so I press the switch which switches between integrated and discrete graphics restarted in not integrated any noise then started in SafeMode saw some uninstalled audio peripheral Microsoft restarted solve the sound, but this copy of windows is not genuine appeared.

    Here is some information that may be useful

    Is there a black background: no

    The page of the activation of the system page

    Status: not available

    ID:not products available

    has ran MGADiag it lists the Validation Code: 50 but here's more information

    Diagnostic report (1.9.0027.0):
    -----------------------------------------
    Validation of Windows data-->

    Validation code: 50
    Validation caching Code online: n/a, hr = 0xc0000022
    Windows product key: *-* - TWPXH - TR3XV-T2Y4K
    The Windows Product Key hash: v5rLSG8N + NkqHg9zS4ysMmx4MfU =
    Windows product ID: 00371-OEM-8992671-00006
    Windows product ID type: 2
    Windows license Type: OEM SLP
    The Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {C42DA7B3-9DD3-4991-9CE7-BFBFF6C61903} (3)
    Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
    Signed by: n/a, hr = 0 x 80070002
    Product name: Windows 7 Professional
    Architecture: 0 x 00000009
    Build lab: 7601.win7sp1_rtm.101119 - 1850
    TTS error:
    Validation of diagnosis:
    Resolution state: n/a

    Given Vista WgaER-->
    ThreatID (s): n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002

    Windows XP Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    File: No.
    Version: N/a, hr = 0 x 80070002
    WgaTray.exe signed by: n/a, hr = 0 x 80070002
    WgaLogon.dll signed by: n/a, hr = 0 x 80070002

    OGA Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002
    OGAExec.exe signed by: n/a, hr = 0 x 80070002
    OGAAddin.dll signed by: n/a, hr = 0 x 80070002

    OGA data-->
    Office status: 109 n/a
    OGA Version: N/a, 0 x 80070002
    Signed by: n/a, hr = 0 x 80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Data browser-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default browser: C:\Program Files\Waterfox\waterfox.exe
    Download signed ActiveX controls: fast
    Download unsigned ActiveX controls: disabled
    Run ActiveX controls and plug-ins: allowed
    Initialize and script ActiveX controls not marked as safe: disabled
    Allow the Internet Explorer Webbrowser control scripts: disabled
    Active scripting: allowed
    Recognized ActiveX controls safe for scripting: allowed

    Analysis of file data-->
    [File mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0 x 80070003]
    [File mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0 x 80070003]
    [File mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0 x 80070003]
    [File mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0 x 80070003]

    Other data-->
    Office details: {C42DA7B3-9DD3-4991-9CE7-BFBFF6C61903}1.9.0027.06.1.7601.2.00010100.1.0.048x 64*-*-*-*-T2Y4K00371-OEM-8992671-000062S-1-5-21-114275638-909899434-2173873415AlienwareM17xR4AlienwareA1220130517000000.000000 + 000AA583007018400FE04090409Time(GMT-05:00) Standard is03ALWAREALIENWRE109

    Content Spsys.log: 0 x 80070002

    License data-->
    On a computer running Microsoft Windows non-core, run ' slui.exe 0x2a 0 x 80070426' to display the error text. "
    Error: 0x80070426

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: n/a
    Beyond: 0 x 0000000000000000
    Event time stamp: n/a
    ActiveX: Not registered - 0 x 80040154
    The admin service: not registered - 0 x 80040154
    Output beyond bitmask:

    --> HWID data
    Current HWID of Hash: OAAAAAEABAABAAIAAAACAAAAAwABAAEAbCb81ZK6MJ/aaRqjmm8MDGwkCLaKm04LaF82lBTylmM =

    Activation 1.0 data OEM-->
    N/A

    Activation 2.0 data OEM-->
    BIOS valid for OA 2.0: Yes
    Windows marker version: 0 x 20001
    OEMID and OEMTableID consistent: Yes
    BIOS information:
    ACPI Table name OEMID value OEMTableID value
    APIC ALIENWRE ALWARE
    FACP ALWARE ALIENWRE
    DBGP ALWARE ALIENWRE
    HPET ALIENWRE ALWARE
    START ALIENWRE ALWARE
    MCFG ALWARE ALIENWRE
    SLIC ALIENWRE ALWARE
    UEFI ALIENWRE ALWARE
    ASF! ALIENWRE ALWARE
    SLIC ALIENWRE ALWARE
    SSDT INSYDE H2O BIOS
    SSDT INSYDE H2O BIOS
    SSDT INSYDE H2O BIOS
    SSDT INSYDE H2O BIOS
    ASPT ALWARE ALIENWRE
    FPDT ALWARE ALIENWRE
    SSDT INSYDE H2O BIOS
    SSDT INSYDE H2O BIOS
    SSDT INSYDE H2O BIOS
    WDTT ALWARE ALIENWRE

    I might need to enter the key on which is located on the battery (but how when I can not change the key)

    I also have a recovery disk (that came with the computer) which can reinstall windows 7 {last resort}
    Before you say it could be due to an update of windows, but I do not run updates unless necessary [Yes that would make my computer windows more vlurnerable but I can't have a update to mess up the computer which it is once]

    I am at a loss of what to do next might have to reinstall windows...

    First, install the latest Windows updates. I noticed that your installation is Windows 7 Service Pack 1 RTM - 7601.win7sp1_rtm.101119 - 1850.

    http://www.groovypost.com/howto/install-Windows-7-rollup-update-Service-Pack-1/

    See if you are able to change the product key.

    If this is not the case, try the following:

    Click Start, type: CMD

    Right-click on CMD

    Click on run as administrator

    At the command prompt, type the following commands:

    slmgr.vbs - ipk xxxx-xxxx-xxxx-xxxx (to replace the specified in the current product key)

    xxxx-xxxx-xxxx-xxxx - represents your product key

    Press enter on your keyboard

    Leave the command prompt

    Restart your computer

    Try again activate by phone.

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