Recently upgraded to El Capitan, I had that problem for Mail stop unexpectedly when I saw some posts.  I followed the steps and was able to remove the trouble messages.   Now I can't restore the mail window message viewer component.

Recently upgraded to El Capitan, I had that problem for Mail stop unexpectedly when I saw some posts.  I followed the steps and was able to remove the trouble messages.   Now I can't restore the mail window message viewer component.  When I try to catch the separator bar to go back to the left, only half of the small arrow icon and line appears, and it cannot be moved.   Can open the message by double clicking a message viewer.

Hi there, alicefrompa!

Thank you for using communities Support from Apple. From your post, I understand that you do not see the Message Viewer box which allows you to read your e-mails; only see you the Inbox that includes a brief overview of the message and are unable to restore access using the separator bars. I have had this happen to my own Mail app and am happy to let you know how I could fix!

You are really on the right track - you want to roll your mouse over the divider between the Inbox and sections Message Viewer (which should now be on the extreme right edge of your mail window) and drag it to the left.  When you click on the receipt/Message Viewer box, the cursor turns into a line continuous black with a single arrow pointing to the left. When you see the cursor change, click with the left button of the mouse and (while holding down the mouse button in) drag the combination line / arrow to the left. You may need to drag a little further than before to get it. I had to hang mine almost completely in the middle of my Mail app before the display of the message box appeared.

From there, you should be able to adjust the boxes to your widths you want as expected.

If you are still not able to get the display of the messages visible after have try this, here are a few more things that you can do.

  1. Press command + O on your keyboard.
  2. Exit the Mail application, and then press on and hold the SHIFT key on your keyboard while reopening.
  3. Restart your Mac by selecting the menu  Apple in the upper right of your screen restart from the menu drop down.

See you soon!

Tags: Mac OS & System Software

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