Recognition of a good job

Hello

Impressed is the least I can say about my experience! I write these words to acknowledge the incredible people who work for Apple especially on this date/time/location:

Case ID: * 6739 has given rise to repair ID: R * 259

@ Genius Bar located at 900 Maple Ave Burlington, Ontario L7S 2J8 Canada

== > 10 July 2016: complete repair.

Me and my wife spent 30 minutes or less in the store before the problem was resolved to our satisfaction, the three ladies we talked (confirmation of appointment 2 minutes, wait 5 minutes, meeting minutes, accessory sales/installation 8 minutes) were very courteous, professional and made us feel how much they care about us as customers and how elegant the customer service could be.

The store is huge and very busy, but there were geniuses of apple moving around looking for help all and everyone, sharp, practical, polite and friendly.

Thank you Apple!

Thanks for sharing your experience. Please do not forget to also communicate with the store manager on the excellent service you received. We are volunteers, that we have no way of sharing your post with people who deserve to be thanked.

Tags: Using Support Communities

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