Recorded problems with PDF in illustrator

Hello

I designed a menu for a client in illustrator and saved as a PDF file. That, once I record looks like this...

Arlo's-Menu-(illustrator)-uneditable-text2.jpg

The customer has now come back to me, because when they download it from the site of printers it looks like this...

2859584.pdf-001.jpg

I tried registering in different sizes and uncheck and check some options in the PDF save menu but whenever it is downloaded on the website of the printer, it comes out looking bad (not always the same, but still lack of pieces or pixelated with the color changes)

Anyone have any ideas where I'm wrong? Still, it looks good on my laptop, it's just when it is transferred to the site of printers?

Thank you! =)

Sorry for the confusion 'export' - my brain was operating in indesign.

Here is what I tried it - I don't have illustrator here at home - so I used my work VPN to connect to a machine that has CS5:

analysis-

file was created in Illustrator 5.1 (part of the CS Suite 5.5).

No spot colors

file size is 9.6 MB

no purge on document

work plan is 4.25 x 6.25

all objects appear to be vector

the text outlines is

I tried to make it work and can have a solution (I made a new file, but it is 11 - probbably too big for e-mail)

possible solution:

1 make a new layer and make sure it is the top layer

Select all the text elements (VEGAN, the address block, all the menu items) move them to the top layer.

2. turn off that layer

3. Select all the original layer - go to object > rasterize - in the dialog box that opens - the pixelation CMYK value - 600 dpi - then click OK - this will rasterize the baskground.

When he finally... back on new layer - save the file under a new name (if you still have your original intact).

4. your PDF for printer this NEW file.

I have attached a jpeg image of what it should look like your finished document (assuming that the finished piece is supposed to be 4-1/4 x 6-1/4) he may need to bleed more (top, bottom and right side).

hope this will solve your problem... good luck

Tags: Illustrator

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