Recover backups does not

Recently, I used the system recovery on my dv5 and chose everything on my external backup hard drive. Now, when I try to access all that stuff back, I run the executable backup. For unexplained reasons, however, the program does absolutely nothing. I double click, run as administrator, everything, but it does not open anything, or any process or application is located in the Task Manager which has nothing to do with it. I really need my files and this software fails completely. As grievously disappointed in HP as I am (it's my first HP computer), I always feel like my stuff. Can anyone help?

Message edited by Strategos on 02/12/2008 17:05

Laughing out loud... Although I did some research more...

go to hp.com and do a search for "sp36300.exe" (without the quotes), under the search results you should see 'enhanced HP Backup and Recovery Manager for Microsoft Windows Vista - HP Business Support Center' click above and download and install HP Recovery Manager and backup , and then try the steps listed in the previous post

Let me know if it works

Tags: Notebooks

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