Recovered the hard drive with Acer?

So I recently had a hard drive replaced in my parents computer, because the old one failed. Geek Squad has been able to get the data out of the old and said that they install a new using a recovery on the old disk partition. (It was a HP 110-194 Office that we bought in December 2013 btw). When I went to pick it up, it was filled with acer software and a background of acer instead of HP. Why would this happen? Geek Squad claims they used what was on the drive hard and nothing else, and that HP has Acer that is why he was there. I can't check myself, however. Is this true? Why the Acer software on an HP computer?

Thank you

JFiorendino, welcome to the forum.

I don't think that HP is owner of Acer.  Looks like you found a evasive Geek Squad.  If they used a partition on a hard disk HP HP programs are only needed on this subject.

Here is a guide to help you order the system recovery disks, if you don't have them.

Please click on the Thumbs up button '+' if I helped you and click on "Accept as Solution" If your problem is resolved.

Tags: HP Desktops

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