Recovery CD does not

A couple of weeks, I tried to start my computer (it is 4 years old and I got from my son when he bought a new) - it is a Pavilion Elite HPE series and even if it worked the day before, all of a sudden, I could not it to the login screen where I write my accesscode. The screen is kind of windowsblue with a "Sun" (which is not only light) shining down, then theres the arrow a little improved.

We (my son and me) tried to use the recovery CD that we had done, but they did not work, so I thought that perhaps we have not all files when making them, so we bought new ones via HP (best2serve). The cd arrived today and we cannot yet restart - no instructions mentioned on the statement we got with the work of the Conference on Disarmament for us, so now I'm stuck. Warranty ran out a couple of years and I can't just allow me to buy a new computer (got fired due to cancer) but I really need so I can get another job.

I really hope that someone out there has some ideas on what to try, I sure would appreciate it. I know stuff about computers, but not much, so no explanation should be simple, plus I'm Danish so technical terms I most likely won't understand

Thank you in advance, I would be so grateful all help.

/ Suzy

Hello

OK, so the new HARD drive is necessary.

Thanks for your reply and update and if you consider this topic closed, that's all.

If you need anything else on the future, let us know.

Thank you

Tags: HP Desktops

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