Recovery CD/DVD Creator - not entirely visible welcome window - cannot run

PROBLEM: I want to create recovery disks via the HP recovery CD/DVD Creator.  I saw this program via) 1 Start/PC help & Tools/HP CD Recovery CD - DVD Creator and 2) C/Windows/CREATOR/CD Creator.exe.  Whatever it is, the Welcome screen appears but is not entirely visible (the bottom and right sides are transparent and I see my desktop through these sections of the screen).  I'm supposed to click on the "Continue" button on the home screen, but there is no visible button.  I can't close the window and restart my PC.  I tried running this program several times after I restarted my PC, but have the same results.

QUESTION: Is there a way I can reload this program, or should I try to create these discs from a command prompt?

Thank you very much!

-Angela

Message edited by txbonfire on 12/31/2008 14:14
Message edited by txbonfire on 01/01/2009 09:12

``````````````````````````````````````````
old computer: HP Pavilion PU131AV / a1050y, Intel Pentium 4 CPU 3.20 GHz, 2 GB RAM, Windows XP MCE, SP3 32-bit, Nvidia GeForce 6600
new computer: HPE-180 t, Windows 7 Pro (64 bit), Nvidia GeForce GT 220, Intel Core i7 - 930 quad-core CPU @ 2.80 GHz, 8 GB of RAM

I was able to create my recovery disks with the creator of CD/DVD recovery by placing the pointer on the Welcome screen and pressing enter, even if I couldn't see the buttons on this window.  A pop-up window to get at any time (i.e. advising me to insert a DVD, etc...) I could see the entire window.  So, I was able to get through the creation of records successfully.

But I still don't understand why the Welcome screen is not displayed entirely.  I'll open a new message to see if anyone has any info on this problem.

-Angela

Tags: HP Desktops

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