Recovery of BBM blackBerry Smartphones by e-mail does not

Hi all

I've updated my 9790 about 13 hours from OS to OS 7.1.0.523 7.0. Everything works well, although all my BBM contacts are lost (to hundreds of them). I tried to recover them with Remote Contact list recovery with zero result (it was 11 hours or more). The screen shows just what follows:

"The verification email was sent successfully to . Once your device receives an e-mail, it will be automatically processed and recovery will continue. Si ce...».

I really appreciate if there is someone who can help me with this. Thank you.

No, you must REQUIRE that Telkomsel - technical support Indonesia REASSIGN or TRANSFER your call to the BlackBerry technical support. They won't do it, but they can.

Here, we, is only a user to user support forum. We are not technical support BlackBerry.

Tags: BlackBerry Smartphones

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