(Redirected) Technical support Dell India

Similar Questions

• Trying to partition my HD 250 GB, Technical Support Dell is no help

  Hello

  I am running Vista Home Premium on an Inspiron 530.

  I have a HD of BG 250 and I want to create another Partition (at least 20 GB) to save a few games of music/record/photos ect. I tried to use Disk Director to create another partition, but the trial verson only allowed me to create a partition of 7MB (d).

  
  

• (Redirected) Poor Dell technical support

  My modem was replaced in mid-December.  So I had difficulties to connect to my printer wirelessly to my Dell laptop.  I contacted the technical support Dell - main error.  After a price of $199.99 and five hours on the phone with them for two days, it still didn't work.  I not ask for their return.  At the end of the 1st phone call (3-4 hours), they thought they had everything and test printed a Notepad doc.  At one point the tech support rep placed me on video without asking if I was ok with that.  Total invasion of privacy!  Later in the day when I tried to print I got "paper mismatch".  Most of the paper size options were in millimeters.  The next day I called the technical support again.  He wanted to redo everything that had been done the day before.  After about an hour I told him that I have more time to deal with him, I was on a deadline.  I had to drive to my work to print the information that I needed.  Following all the delays caused by Technical Support, I did not finish my work until 02:00 I have not never will contact Tech support again.  I will use a local person.  I expect Dell to have a support department impressive considering the quality of their computer products.  Worst customer service I have ever received.

  Better to post this thread in the Customer Care Forum here:

  http://en.community.Dell.com/support-forums/customercare/f/4674.aspx

  Bev.

• INSIDE JOB "DELL TECHNICAL SUPPORT" BASED IN INDIA HAS A SCAM

  Hello

  I am writing because I was the victim of what I believe, it's a "Dell inside job" in this scam of technical support for users of computers Dell off warranty or expired support based in INDIA. I've been a customer of DELL since 2003, was always the best technology support without problem, even when I called once about 7 years ago they cleaned up my computer for $49.00 which was ok with me without any problem. I bought an all in one computer in 2012, with 3 years of support. My problem started when I called DELL April 2016 of course didn't help because my computer was not covered, they wanted me to pay $89.00 a service of time, at this time there what I wanted was to get my computer to windows 8.1, I wasn't happy with 10, my computer was working fine. A week later, I started getting calls from ladies with Hindu accent claiming to be from Dell who want to help me fix my computer. I was always busy, and I told them that I not had time to seat 2 hours to do. They called it forth, until the day exactly a 29/08/16 months ago, I had the time to fix my computer slow and accepted their offer. He gave his guarantee Id # DELL9929 its name: Eric Thomas with a Hindu accent, I asked him: are you really from Dell? He reassured me that it was, they were getting signals from my computer that something was wrong. I thought because my computer after this call in April started to have more and more slow. He wanted to have access to my computer which is the only way they can fix it, I gave him access he installed an internet to analyze and clean security program call them KAPERSKY, he began to clear the files etc. According to him clean my computer. I made it clear I was not buying anything, he said no worries we do it because we have too many alerts to your computer. He told me he was going to monitor my computer for a week that he will call me Monday. I didn't go on my bank account or check e-mails because I felt that they looked at me, but instead of Monday he called me on Friday, so I told her that I don't have confidence in him. As soon as I hung up to 02/09/16 I called said Dell TECH SUPPORT what happened, to my great surprise this Hindu guy named Muthu Chidambaram Service Request: 935549938 has acted as he was aware of the scam, told me he's going to clean my computer for $89.00 service time or $239.00 per year. He also told me that I needed better security that he had one that was best for $249.99. I paid the $89.00 did not buy anything, but when I went to the Dell website to find a security software they had some for as low as $14,99 as it was the labor day weekend. I wonder why he tried to sell me one so expensive? As soon as I suspended with DELL, I went into my email to find that I had been charged by PayPal $450,00 leave DEN SUPPORT, called 801-829-7424 # imposter ask my money back either. PayPal and my Bank got my money, but it does not stop there. Why do I say is an inside job? 5 days after calling DELL TECH taking charge on 02/09/16, once again I received a call to a different number I gave only Muthu to contact me in case we were disconnected my phone Earth when it was fix my computer, the guy also Hindu told me exactly the same thing others had said in so many calls : They received signals. After you fix my computer Muthu asked me to respond to his email if I had more problems with my computer. My computer started acting again when I answered by Muthu email because I need help, he never responded, but when I called the 09/09/16 DELL SUPPORT because my computer was not at beginning, they wanted me to pay again, when I asked to speak to a supervisor, Rajeev (name of Tech) told me I had to pay $39.00 to talk to a supervisor which is something that I have never heard in my life, dealing with many companies. I was upset and told him they were running a scam, an inside job of the technical support because everyone involved was based in India, I told Rajeev history and he said that I was going to go further. 13/09/16, I got a call from DELL, a supervisor called Hindu Dave too, not too sweet. I told him about the scam from inside DELL, suddenly, he said: "I can refund your $89.00, you can call the DELL TECHNICAL SUPPORT so they can fix your computer". I got the $89.00. My computer does not work. I'm afraid to call the DELL TECHNICAL SUPPORT because they do the same thing again, their scam's with Dell Support off users guaranteed because they can make money in this way. I think they get a bonus if they sell us more, so our computer will never work as they should, because they want to keep us reminded. If we fall into their trap, like I did, you call DELL to fix our computer every time. A SCAM. They have our computer tag #, all of our personal information. Scary. I think the enamel of Muthu, I answered, was something that has infected my computer. Long story, but true.

  Read thisand follow the link to report your problem to Dell for investigation.

• (Redirected) No technical support

  Well, my original complaint is the fact that I need a replacement hard drive for SAN BAY showing a defective drive, but I can't seem to reach technical support for this.  The car is under warranty.  I tried the contact with Dell today and the nice man who responded sent me to another number, which was as expected.  What I didn't expect was to hold the line for 20 MINUTES, while still no one ever answers.  Strangely, the automatic message told me to contact the support site that wasn't any help to present a technical request.  Reference Dell then goes on to follow the pending "Issues" link at the bottom of the forum, which was again without help and sent me to a page that is no longer available.  I have

  What I have to do is give a single ticket for the replacement of the hard disk and it shouldn't be so difficult.  I have the serial number and the issue of express.  My company does no hours for me to lose on the phone on hold for technical support respond to... 20 minutes is unreasonable.  God knows I want to be flayed alive if I did our users wait that long.

  Best of this post in the Customer Care Forum, here:

  http://en.community.Dell.com/support-forums/customercare/f/4674.aspx

  Have you tried using the 'cat' or by e-mail?

  http://www.Dell.com/support/contents/US/en/04/Category/contact-information/Technical-support?~CK_=_mn & c = us & cs = 19 & l = en & s = dhs & DoNotRedirect = y & redirect = 1

  Bev.

• (Redirected) Help! Dell XPS 8900 can't stand Windows Pro 10 - update and Support nightmare!

  Is anyone else having problems?  I'm on my third dell machine and the 3rd time by installing the operating system and all my software.  Reference Dell tells me that all drivers on the XPS 8900 System (supposed to be a premium facility) must be updated.  There are questions that are incompatible with the Intel chipset, drivers wireless, Nvidia graphics card and more.  I watched do them it on a remote access connection.   I have at least 20 hours invested in technical support and at least a full week of lost productivity.  This experience is worse than the upgrade of Microsoft Vista.  I get the error message is "WHEA_Uncorrectable_Error".  I'll be in the workplace (nothing too heavy) and then a blue screen with the error message and the system will restart close all open programs.  Then I connect.  This process happens about every 10 to 20 minutes.  Dell Premium technical support and Microsoft Support seem to know nothing on this unit or the correction.  How Microsoft and Dell could market and sell these machines with known problems that obviously do not work is terrible.

  Hi tnach,

  Please repost this in the software and the operating system, Windows 10 forum help.

  http://en.community.Dell.com/support-forums/software-OS/f/4997

• False customer Dell technical support call

  I received 3 calls from phishing to an offshore organization claiming to be Dell customer Suppor and tries to scam me for giving them access to my computer.

  Monday, someone called me from the number 499-492-6931 and presented themselves as Sam, a Dell Technical Support, with an Indian accent. They explained on my Dell computer software they noticed that everything in is not infected my computer had received a number of attacks recently and to better protect what they wanted to do some features of Windows 'RUN' that may include typing "eventvwr" in the Run dialog box.

  As she asked me to do this I Googled what she told me that I don't want unsolicited calls and immediately saw the warnings 'SCAM' in descriptions of all URLS that appear in the lists of Google. I told him I knew it was a scam and that I ended the call and hung up.

  Apparently, they think that I'm very stupid, or now identified my number as a user of Dell PC and today I received two calls. Both of 800-254-1254. They have left a voice message that is involuntary where an Indian woman is laughing with his colleague on the first and 2, I replied and told her that I knew she was trying to rip me off and she hung up immediately.

  I don't know if Dell can work with the telephone companies to block these calls, and maybe try to see who owns to chase these people. They are now an embarrassment to me because they have my number and ask me repeatedly.  Unfortunately, there are people for fall, the elderly in particular who could be more confident.

  Good fishing!

  I doubt that Dell can block these scammers, unfortunately. I get phone calls from time to time. They ask usually you can open the event viewer, which shows always insignificant 'mistakes' to demonstrate that you have problems exist. Their goal is to make you turn the remote control of your PC.

  The fact is that neither Dell nor Microsoft can remotely monitor your PC from infections or other problems (except if you permit). All these calls saying cold also are scams.

  Although these callers often have thick foreign accents, I saw recent reports of the appellants with no accent, likely from the North America.

  I'm having fun with these crooks. When I acknowledge number a crook in the calls view, I respond with ' 911 - what is the nature of your emergency? Or I'll play dumb and string them along for wasting their time. Sooner or later they will get the message and leave you alone.

• Trying to contact Dell technical support without a serial number on my monitor

  Hello

  I am trying to log a problem with my Dell ST2320 monitor. This product is still under the 3 year warranty. However, I can't report the problem because on Dell support pages it ask again me a service tag.  The product doesn't have a number of service in this regard.  The only number I can find on it is what appears to be a serial number.  When I enter this in the pages of Dell support saying it's an invalid service tag.

  Can someone please advise me on how can I contact Dell technical support to record the question thank you for any advice.

  See you soon.

  Unfortunately, no Service tag number, the phone is your only option.

  * Back to the top of this Forum Board monitor
  * Look right under wiki - Table of contents, monitors
  * Open, "monitor warranty and replacement (updated 04/02/16) instructions.

  

• Mozilla invoice for any technical support?

  I'm sure that I was hacked hard.

  Found myself Thunderbird locked out by a popup asking my Master Passworfd for security software. (Don't have a.)

  Navigation in Firefox in "technical support of Mozilla. A person in India who. Showed me how much I was being hacked. He then offered to fix everything for only $399.00 - or other amount I could afford.

  Said that it would be impossible for anyone other than him to fix it.

  Now this same popup asking my master password is popping up at random, even if I don't have access to what it is.

  Know that I've been hacked. I wondered, however, if Mozilla has a Technical Support. Have not been able to find it, if it exists.

  There is no phone support, paid or unpaid.

• c07ft5y, CDDB, ODBC and Mimar Sinan in the register - I was told by a company of 'technical support' that they need to eliminate these because it's malware and viruses

  I called a line of technical support that was supposed to be for prolbems Avast free antivirus software. The tech support person, located in India with a company called Bamgar, has convinced me to give remote access to my computer. Currently, she proceeded to look in my registry and make comments about how my computer had a lot of 'serious problems' and hackers could access sensitive files, I have or look in my online banking because of the above located things on my record that she claimed were malicious software and viruses. I became suspicious when she then proceeds to discuss how his own company, 'Good Karma' would withdraw from all of this for me and to solve all these problems. They would need "only" $ 130 for this. I told him I did not have that kind of money and I want to talk to him later on this subject, because now I was very nervous, she has access to my computer. I clicked the button to put an end to its remote access, but of course I don't know if she still has access to my computer now, as I don't know how to tell for sure.

  I downloaded the free firewall Zone Alarm immediately after the end of that phone call and put it up to block access. I'm also looking for my machine with Spybot Search and Destroy. I know not what else to do to stop this company access to my computer, and I don't know if it was legitimate, and the files she mentioned are really malware. Please tell me if you know what are actually the these points in my registry. Thank you very much.

  Hello

  If you have finished the desktop sharing session, then worry not access your computer.

  I also recommend to run the verification and virus scan online if any malware or virus detected on the computer activity. You can run the scan for viruses online from the link below: http://www.microsoft.com/security/scanner/en-us/default.aspx

  NOTE: Make sure that you select the correct version of the operating system before downloading the scanner)

• Impossible to download recovery Image Windows - Technical Support will not help

  Hi all

  All I'm doing is to download the recovery Image for my XPS8700 Windows from the support.dell.com site. I select the image, enter my serial number and the verification code and the following error: "stock recovery image. The recovery image download could not be generated due to missing information. Please contact the technical support for assistance. »

  I contacted technical support so did what the error message said. However, as my system is more under warranty, they refused to help me. Apparently, it's okay that I'm not asking for help with the system, just to help get the file from their broken site as indicated by the message error-_ -.

  Anyone know how to recover the file by other means?

  No need to bother with the .iso Windows 8.1 from Dell. Download the file .iso Windows Microsoft RS1 10 image instead. It will automatically collect your keys to your UEFI BIOS OEM and it input during the installation. See here for more details:

  http://dellwindowsreinstallationguide.com/download-Windows-10-OEM-and-retail-ISO/

• Y at - it an e-mail address for technical support to the creative cloud? I want to send a screen shot requested by chat support. [edited for ease of search; title was "I APOLOGIZE in ADVANCE if I AM IN THE WRONG PLACE"]

  I FINALLY FOUND a WAY TO TALK to the TECHNICAL ASSISTANCE to ADOBE VIA CHAT, the OTHER NIGHT, IT OF 01:30 and WAS making it impossible for me to continue MENTAL fatigue so I asked the tech email I could send the file that he wanted me to leave a screenshot and I would send this morning, he gave me a link, and the next day I tried to get the system error still once , so I could make the screen shot and send it, 24 hours later it finally err'd and when I clicked on the link, he gave me he asks me questions, after question 30, I'm exasperated me I JUST WANT to SEND FING SCREEN SHOT so they can fix their program darn.  does anyone know the email for tech support to the CREATIVE CLOUD?

  < moderator signatures Email and your personal informationpersonal information >

  Hi angimarek,

  I do not know what technical problem you are trying to solve the problems, but I don't want to move your discussion in Adobe Creative cloud for now, as you have indicated that you are looking for technical assistance with creative cloud. You'll most likely to receive the help you need in this forum.

  E-mail of contact technical support regarding: sometimes a technician will provide you with its follow-up email, but it is not an address to which you can send your screenshot. You can, however, open a new chat via this link: Customer Contact. Since you now have a screenshot available, I hope that the new technician will be able to solve your problem quickly. Please note that the chat and telephone support are available Monday to Friday.

  You can also post your screenshot and the question in the forum and our experts will do their best to help you. Make sure to include details on your operating system, what product you are using and what error you receive.

  Best,

  Del

• (Redirected) Problems with Dell customer service

  I called Dell support 4 times today and each instance when the person could not answer my question, the appeal suddenly of 'let down '. At first, I thought it was a problem of transfer, but after 4 calls, I wonder what is happening. All the world is facing this problem?

  I used to be user of Dell, passed to another manufacturer because of the inefficiency of the Dell support and I have 5 computers from them, still happy with them. The XPS one appeared attractive and I bought it I was wondering if the Dell technical support improved. Unfortunaly, I receive useless answers, or calls are down :-)

  Better to post this thread in the Customer Care Forum here:

  http://en.community.Dell.com/support-forums/customercare/f/4674.aspx

  Bev.

• VLT0204 card mother PS2 PG failure of voltage is outside the range. Contact technical support

  Hi all

  I currently have two servers Dell Power Edge R720. Both servers have redundant 1100W AC power supplies. Two weeks ago, as a blackout caused a power of each server malfunctions which have been replaced under warranty of new power supplies.

  Since then taking PS2 both servers reported an error, VLT0204 motherboard PS2 PG failure of voltage is outside the range. Contact the technical support.

  In order to solve the problem, I turned off the system and disconnected the power cables and pressed the power button. Then I swapped the power supplies reconnected power cables and power on the system. I repeated this step for the second server. Now, the two systems not reported the error VLT0204.

  However, the ' card mother VLT0204 PS2 PG failure of voltage is outside the range. Contact support. "error message on the front panel again. Repeat the steps above have not solved the problem. I realized that this time the error VLT0204 became persistent.

  Just to be sure that the error is persistent, I deleted material newspapers, after which, I still see a critical error in the integrity of the server--> tensions section iDRAC.

  I used the DSET to generate the server logs report that also shows the VLT0204 error message. I can provide if necessary whole zip file.

  Should I ignore this error message, or should I send it to Dell for warranty inspection.

  Thank you very much

  Sohaib

  MSI - PK,

  If feeding #2 is deleted in all, always you get the error even when it is removed?

  Also, I'd take the server to the minimum hardware requirements, which removes all installed, but the following:

  • A power source
  • Control Panel (for the power button functionality)
  • A processor (CPU) in socket CPU1 (minimum for troubleshooting)
  • A memory Module (DIMM) installed in the stand A1
  • Mounting 2 and 3 for uniprocessor or Riser 1, 2 and 3 for two-way configuration configuration

  It lights up with this configuration, you can also share the power supply 1 with 2 to test both power supplies under this configuration and see if the error is still present. If so, then probably the motherboards voltage regulator was damaged during the blackout you indicated.

  If you clear the error, try to add the removed parts back to the server individually until the return of the error indicates which device is causing the problem.

  Let me know what you see.

• Adobe technical support - what a joke!

  I tried to get technical support for CAPTIVATE CS4 for about 4 hours only to switch to a person in INDIA who has absolutely no idea what I'm talking about and who can barely speak English. Then I was promised a call within 10 minutes, which never came, waited on hold for over 30 minutes, only to be disconnected, then finally got through again only to be hung!

  I am flabergasted that it is virtually IMPOSSIBLE to get technical help from anyone at ADOBE.  You can spend going literally around and around in circles on the Adobe website - you click on "Contact us" and it is another 50 questions!  Finally the folder where you started from!   I found a phone number to Sydney, which has diverted the Goons in INDIA!

  Software is awesome - customer support TOTALLY SUCK!

  I print the article in the knowledge base and make IT people if you use Windows Server 2003 or not.

  http://kb2.Adobe.com/CPS/194/tn_19439.html

  It must be some sort of permission/security thing.

  Thank you
  John