(Redirected) What customer service?

Dell has the absolute worst customer service I have ever received in my life. Firstly, it is entrusted to another country and then on top of that, the agents are super rude. It is the first and the last product I will ever buy from DELL. You all can kick rocks as far as I'm concerned.

Hi Rain23,

If you encounter a problem, you can post here on the forum to the customer in the United States.

http://en.community.Dell.com/support-forums/customercare/

Tags: Dell Products

Similar Questions

  • (Redirected) Terrible Customer Service-Assistance is requested

    I ordered a TV last week and he received Monday.  The box was damaged.  I sent an email to Dell and I have yet to receive a response.  I was on a chat session where I had to wait 1 hour, automated message came this Department was closed.  I called Dell was put on hold for an hour, automated message came out counseling dept has been closed.  I opened an another chat session, expected and told me that I couldn't be helped I would need to call.

    Yesterday I called again expected waiting for 55 minutes to transfer the sick people who would be able to help me.  I specifically asked if there would be another downtime and I was told that because it was an internal transfer, it would be wait times do not at all.  I was also told the Rep, which I did not understand, he would wait on the line with me.  I agreed to be transferred and it put my call in queue to wait only 2 hours and no one answered.

    I ask a return phone call as soon as possible because I have will report to DELL for the better business bureau.  I understand that we are in the holiday season and I don't mind waiting, but I'm in the race and nobody seems to care. I have not ordered from Dell for quite awhile and now I remember why, terrible customer service. Very disappointed.

    Hi espinosafamily,

    I'm sorry you have problems. Please repost this in our customer of the help forum.

    http://en.community.Dell.com/support-forums/customercare/#pi40817=1

  • (Redirected) The customer service is Horrible

    I have tried to get help for the last half hour and continued to spend on other departments or links to cats that nobody manages.

    Dell management - please fix your customer service team! I have read nothing but horrible comments about them.

    The woman basically just hung up on me when I said that your automated phone system does not recognize my service code. She said that she would ensure that someone knew to fix and transferred my call before let me answer.

    This kind of service would make me look different brand for the next purchase.

    Better to post this thread in the Customer Care Forum here:

    http://en.community.Dell.com/support-forums/customercare/f/4674.aspx

    Bev.

  • (Redirected) Dell customer service complaint

    Where can I make a complaint about technical support and Dell customer service?

    cherie21

    Best of this post in the Customer Care Forum, here:

    http://en.community.Dell.com/support-forums/customercare/f/4674.aspx

    Bev.

  • (Redirected) Dell customer service is no longer available to help me - very bad

    I have problem in my computer dell laptop. I tried several times to talk with the service the customer, but unfortunately no body is available to help me. I sent my laptop in the center of service mentioned on the website but still no response after 3 weeks. Please share the phone numbers to contact directly to the company. Thank you

    Best of this post in the Customer Care Forum, here:

    http://en.community.Dell.com/support-forums/customercare/f/4674.aspx

    Bev.

  • (Redirected) Terrible customer service

    Can I ask what the point provide addresses of e-mail of support order if no ONE responds to customer emails? My order for a Dell XPS 8900 is at a standstill "In Production". It's the delivery date is November 2, 2015 depending on the status of my order. I sent order support, ask questions about the delay and is not answered after a week! I need the PC for work and cannot wait indefinitely. If my order is not going to ship, I want to know why and I don't have to chase you for the information. It should be available to your customers if you can't deliver on time. It is not ridiculous and I'm furious.

    Hi vbcbnt,

    Please repost this in the customer forum help.

    http://en.community.Dell.com/support-forums/customercare/#pi40817=1

  • (redirect) dell customer service

    I bought 7 computers dell over the last 10 years. not a big client, but had a very simple question to be answered by technical support and told me I could spend $ 250 or forget it. I told them that I will never buy another dell product as long as I live and has learned to lose big. Not in these exact words. The guy wouldn't put me with a Manager. I'm now an enemy of dell.

    Best of this post in the Customer Care Forum, here:

    http://en.community.Dell.com/support-forums/customercare/f/4674.aspx

    Bev.

  • So, what does take to get a Sandisk customer service?

    I write here out of pure frustration, and Yes, I'm evacuation.

    6 days ago, I had a 480 GB Ultra II failure.  After a days worth of troubleshooting, all results pointing to the unit, otherwise, I presented a request of RMA to Sandisk (drive purchased 30 November 2015, so it's certainly under warranty).

    For the last 5 days, he has been nothing else but behind the emails, asking for answers and information that were all in the original application of the RMA.   So what - this with Sandisk!  Play this stupid game of email tag, hoping that someone will feel frustrated and give up on a warranty issue, rather that issue the RMA and substitute an SSD has failed?

    It was my first foray in to buy or use a Sandisk SSD (all other SSD I own are Samsung or Intel... in fact this Ultra II is the SSD I just never had that failed), and the customer service horrible I got so lean toward never own another product Sandisk.

    Is there a "trick" to get a replacement with Sandisk unit... I have never had this kind customer terrible service and support with any RMA, any other company.

    Hello MTBlades,

    I spoke with the SanDisk RMA team today and your replacement will be available today with UPS 2 days delivery. You will receive tracking information once the product is delivered.

    The Forum Admin

    slotmonsta

  • What is your customer service phone number?

    What is your customer service phone number?

    It depends on your country, you can find the contact details of:

    http://www.Microsoft.com/worldwide/

  • (Redirected) Warranty and worst Customer Service

    I have a dell inspiron 5755. Recently, the computer stopped recognizing the charger dell charger and will not charge the battery.  I verified that it is a bad charger and nothing wrong with my laptop.  I called the technical support and all first they told me that I had to upgrade the bios, but since the battery was less than 10%, I have to send my laptop while they could upgrade the bios.  I refused, declaring that I just need a charger and was informed that they would not send me a charger and I had to send my laptop.  I spoke with a supervisor who then told me that I had to drop it because my laptop was bad and I need to update the bios.  I told her that there is nothing wrong with my laptop. This is the cord. and I checked it.  He told me that they would not send me a charger I would need to drop it. I asked to talk to his boss and he said that was not a boss. He said he signed his own payslip.  I asked to speak to the customer service and he refused to transfer me to a first time indicating that they couldn't help me.  Again, I asked and he transferred me somewhere that has been closed.

    A few days later I received a call from customer support and I explained what had happened and told me he would send me a.  After several times being on hold and 45 minutes... He then informed me that the power supply is not covered by my warranty and they will send me one but I have to pay for it.  This was the worst experience I've ever had with a computer manufacturer.  I will never buy another Dell.

    Hi jjones0313,

    Please this post in our forum to help customer care.

    http://en.community.Dell.com/support-forums/customercare/

  • (Redirected) Someone help me please I received poor customer service

    I had my computer for a little less than 2 months now and I'm having serious problems with it. Dell said they would send a replacement part and a technician to fix it. I took time to work at the tech at my house until the piece could be installed on my new computer. Then the computer still does not work properly.

    I called Dell and told him about my problem and nice customer service to the United States officer said no problem would just order me a new computer and I want to hold on to the computer that did not work properly until the newcomer. Then I will return to no work so that I wouldn't be left without a computer. I waited for the new computer. So today it's Thanksgiving, I received an email saying that someone at Dell had cancelled my order without my permission and spare parts have been ordered for the computer. I called Dell and was transferred 5 times and when I finally reached the right Department 45 minutes later in India, they said that their Ministry has cancelled the order so that they can send replacement parts more and send a different tech. So, I have to take more time off work and cross more hassle for a brand new computer. Let the computer face is a lemon. So I said that it was unacceptable and that customer service agent put me on hold. He said I could ship the computer to a warehouse that leave me without a computer for an extended period of time.

    This computer is new and has a few major problems. I don't want the computer more and Dell asked to return it. The customer service agent lied to me and said that he could not resume. The U.S. customer service agent that I spoke to said that it was still under warranty and I could return it. Conflicting information, poor customer service is absolutely ridiculous to the point.

    I should be spending time with my family instead of looking corporate headquarter phone numbers and for posting on blogs, what is happening to me and the poor customer service I get. Even large departments at Dell such as sales and service return which are in the United States have the day. I am frustrated and disappointed by Dell and its products.

    Hi elu7788,

    Please repost this in our forum customer care for assistance.

    http://en.community.Dell.com/support-forums/

  • Whenever I entered my serial number, I get the following response: we are unable to validate this serial number for Adobe Photoshop elements 14. Contact Customer Service. What is going on? Thanks in advance for your answer. Sincerely, Danielle

    Whenever I entered my serial number, I the following response: we can not validate to this serial number for Adobe Photoshop Elements 14 Contact the Customer Service. What's happening? Thanks in advance for your attention! Danielle

    Check your hosts file.

    help for that and other adobe.com sure common connection problems read, http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  • What is the phone number for the Adobe Customer Service

    What is the phone number for the Adobe Customer Service

    800-833-6687 (the only one from 05:00 - 19:00 PST, Monday to Friday day US).

    To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...

    Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

    Creative cloud support (all creative cloud customer service problems)

    http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )

  • When to pay issued what the command processing error occurred. For more information, contact the customer service by phone 8 800 333 36 63. What should do?

    When to pay issued what the command processing error occurred. For more information, contact the customer service by phone 8 800 333 36 63. What should do?

    Hello

    You will need to contact support by calling/chat for this request.

    Contact the customer service

    * Be sure to stay connected with your Adobe ID before accessing the link above *.

    Kind regards

    Sheena

  • What is the customer service number?

    I'm so frustrated. Please, what is your customer service number? I don't find it anywhere and I'd like to know why I'm in charge of $17 per month.

    -Marissa

    You can contact the Support from Adobe.

    Click always need Help (help), and then select the Chat option:

    https://helpx.Adobe.com/contact.html?step=CCSN_membership-account-payment_account-settings _stillNeedHelp

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