Reference Dell backup and restore ends in error

Similar Questions

• Reference Dell backup and restore is unable to create a DVD of recovery on Windows 8

  Dear Dell,

  I am creating recovery discs "Dell backup and Recovery application" but when I was asked to insert the second DVD, the optical drive keeps rejecting DVD. The application will not continue to burn the second DVD and seems to be frozen. I tyied with different DVD brands/manufacturers and also-/ + r unfortunately. The question remains. I could find this 593906 article published 21-01 - 2013 (http://support.dell.com/support/topics/global.aspx/support/kcs/document?c=us&cs=19&docid=593906&doclang=en&l=en&s=dhs link). Although I did the updates, I'm still not able to create recovery discs!   File: after having inserted the Disc 3 application gives the message "Dbr.exe-" not found disk and stays there and rejects the DVD.  I spoke with the Greek team of Dell. I was told that warranty does not cover the support of sw even if my unit is less than a week. Furthermore, I learned that although "Dell backup and restore" application said THAT DELL is not actually a Dell product so they can't support. They my proposed to use the recovery of files from windows 7 place (which needs at least 8 DVD!). As you can understand it's a workaround and not a Solution.

  I hope that someone from Dell will consider the issue and to come back with a precise answer and a permanent solution.   (Model: inspiron 15 3521). Thank you

  Hi ylikonomos,

  You can try to uninstall and reinstall Dell Backup and Recovery Manager and Dell Support Center. Follow these steps:

  • Press the Windows key + 'X' on the keyboard.
  • Select "Programs and features" in the context menu that appears in the lower left corner.

  

  • In the list of applications, uninstall Dell Backup and Recovery Manager and Dell Support Center.

  Below, check the version of the BIOS installed on the laptop. Press Windows + "R" key, type msinfo32 and press ENTER.

  

  

  Identify the version of the BIOS. If A04, the update of the BIOS is not necessary. If this isn't the case, update the BIOS. Before flashing the BIOS please check this following:
  * No external device (printer, USB stick, SD card, DVD) must be connected.
  * All other programs should be closed and saved documents.
  * The power adapter and the battery must be connected during this process. The battery must be 10% or more than 10% of charge.

  Here is the link for the update to the BIOS: http://dell.to/VBwSAh. The laptop restarts after this update.

  Visit this link: http://dell.to/VBz1fr and click Dell Support Center. Download and install the application.
  Once done, visit this link: http://bit.ly/UUjIs0 and install Dell Backup and Recovery Manager. Restart the computer and check if you are able to create the recovery media.

  Please, try the following steps and share status.

• Reference Dell backup and restore (Premium Edition) 1.7.5.63

  Since upgrading my software Dell backup and restore to version 1.7.5.63, I now have problems to make it past the "Dell backup and recovery Please Wait" screen.

  I'm not leaving this option to run for more than 8 hours, but found that this process is not always successful. The only way I could find to block this process to run is to click on the? at the top right of the screen, then select "activity log". At this time, I clicked on the home button to take back me to the Dell Backup and Recovery Premium Edition home page and close the application. However, when I tried to re - open the application again, it brings back me to the screen "Dell backup and recovery Please Wait".

  To solve this problem, I tried to restore from a previous backup I made of the Dell Backup and Recovery application but it failed miserably and corrupted my hard drive and operating system (Windows 8.1). So the only way I could get back to who had to go back to my backup bootable disks that I created when I arrived to my laptop Dell Latitude E6530.

  Then I had re-installed all the 100 + updates of Windows for upgrade to Windows Pro 8.1 by the Windows store. From there, I upgraded my software "Dell backup and restore (Premium Edition)" at 1.7.5.63 and had the same problem again.

  In any case to have a fix for this or tell me how I can raise an incident with Dell, because this is so ignorant and frustrating.

  If I uninstall my Dell Backup and recovery software (Premium Edition) and reinstall the version found in http://www.dellbackupandrecovery.com/en-us/Index.html , but the last time I did, it installed the basic edition and not the Premium edition.

  All right enough the last time I had problems with my Dell backup and recovery (Premium Edition) software, it seems to settle on the other updated after a few months, but I don't don't want really to go back to an earlier backup with an older version of the recovery (Premium Edition) software and backup Dell.

  Any help or advice, you would be extremely grateful.

  I'm shocked that Dell is detrimental to Windows backup in Windows 7 Professional.  Your comments here persuade me not to pay for the premium edition.  Various people on other internet research said Dell had a great program backup, 6 months ago, but weakened while it is able to sell a version Premium, also hobble the program backup Windows.  You might try a free backup software like Comodo as I suspect that you can not use the Windows backup which makes a backup with files image.  It was a very simple approach that Dell seems to have stuck in their new versions of Windows 7 Professional.  I restarted my computer because of this kind of game.  Since I bought it at Costco, I have 90 days to return it.  I also started watching a series of online backups.  Carbonite seems terribly clutter my computer, and while highly recommended, it is slow, slow, slow.  I am CrashPlan that seems to work much much much faster.  Both of these are paid services.  CrashPlan has a lot of versatility to accommodate beginners to evolve into something much more powerful.  They have free versions for recording to hard drives and other computers.  The online version has Unlimited storage, much versatility, without the limits other plans have, and it's only 4-6 dollars per month, depending on the current sales and payment terms.

• Reference Dell backup and restore will not be updated

  I have just updated to Windows 8. 1.

  When I checked the notifications told me that Dell backup and restore was inconsistent and I needed to re - install. Before all else, I checked the Dell website and it is advisable to update the program by opening and clicking Update.

  Unfortunately, when I click on control upgrade tells me that my request is updated according to the picture below.

  

  Is there another way to update the application?

  Go to www.dellbackupandrecovery.com

  Uninstall the old version and install new then.

  Here's a direct link:

  www.dellbackupandrecovery.com/Dell_Backup_and_Recovery_1.7.5.64.exe

• Reference Dell backup and restore - "an error occurred during the creation of the backup of the system"

  I have a Dell XPS-8700 running Windows 7.  I bought the Dell Backup and Recovery Premium Edition.

  I was able to create a backup bootable (hot spare), and I can create a backup of data on my external hard drive.  However, whenever I try to create a backup on my external hard drive system, after about three seconds in the process, he returned: "an error occurred during the creation of the backup of the system.

  How can I create a backup of the system?  Why I get this error?

  Thanks for all the info. My situation sounds very similar to yours.

  I removed using Add/REMOVE programs in the control panel DBR and he removed cleanly.

  V1.7.1.2 downloaded and executed new facility.

  When I ran, it was my premium license key so he had yet to register and was not removed by uninstall.

  As before, Rescue Disk ran and installed the new partition (DBR_BOOT) on WD Passport.

  However, backup system immediately stopped with disconnected, missing target location or full. Tried several times...

  In any case, sounds like you have solved your problem, so you like OP should this brand this post/thread as answered. I will continue to post on my other thread.

• Reference Dell backup and restore =?

  This software was preinstalled on my newly purchased Dell Inspiron 3646... can't make heads tails ov er it.

  

  Hi John Sellers,.

  Applying Dell backup and recovery seems to be corrupted. I advise you to reinstall the Dell backup application and system restore using the link below and check if you are able to restore the system.

  http://Dell.to/19QaFSu

  Please let me know if it helps.

• Reference Dell backup and restore: "merge system backups?

  Hello...

  I have a problem with the Dell backup and backup (version1.8.1.70). Everything works fine except for the "merge system backups. When I click it, nothing happens. I would like to know what I can do to get it working again?  Thank you.

  My computer: Dell Inspiron all in one model 3048

  Problem solved!

  I have uninstall backup Dell and recovery version 1.8.1.70 and reinstall version 1.8.1.71.There no problem, now, all work great so far. I am happy!

• Reference Dell backup and restore no longer works after upgrade

  After having recently upgraded to version 1.8.1.70 DBAR, my scheduled data backups have been crashing... error message: "a problem caused the program to stop working correctly." I uninstalled and reinstalled 3 times, even tried to restore a previous version. The problem persists. Any advice?

  

  Yes, when I check the last update, it showed me 1.8.1.70 version as well. However in Dell 'My downloads', it was another version - 1.8.1.71.You can upgrade your Dell downloads or click on the link:

  http://downloads.Dell.com/FOLDER02909509M/1/Backup-and-Recovery_Application_64M9D_WN32_1.8.1.71_A00.exe

• Help required with error 0 xC0000001 when opening DULL of the start menu and also impossible to create the recovery Dell backup and restore file.

  I use computer dell laptop inspiron 15 5558 with 8.1 windows preinstalled in it.

  I wanted to reinstall windows but I have no recovery media. Also I'm unable to create a new recovery media from Dell backup and restore. Also, I am unable to open feel of backup and restore in the start menu as this error comes up on screen

  Its always not available on him would happen, rumors were that he should have been made available yesterday, but Microsoft decided not to release it yet:

  http://winsupersite.com/Windows-10/Windows-10-build-10586-heads-slow-ring-insiders

• Cannot reinstall Dell backup and restore support center

  Hello

  A new Inspiron 3521. Upgrade to 8.1 Windows before you create backup discs. Now when I try to create the backup, get the message:

  Reinstall Dell backup and restore

  To use Dell backup and restore with this version of Windows, you must reinstall it from the original installation media or download files. If you are unable to locate the files or media, contact Dell, the manufacturer of Dell backup and restoration for more information.

  Cannot access it from support center - only lists updated, pilots not original (I already installed). When I try to do a scan for drivers, it never ends (leave it on for hours).

  Can anyone help? Thank you.

  Hi Debsdell

  Sorry for the late reply. Please follow the steps mentioned below for the resolution of the problems.

  Has) Uninstall Dell Backup and recovery program

  1. Enter in the right edge of the screen and then click on search.
     (If you use a mouse, point to the upper right of the screen, move the pointer of the mouse down and then click Find.)
  2. Enter the control panel in the search box, and then tap or click Control Panel.
  3. Under notice of:, choose large icons and then tap or click programs and features.
  4. Press or click the program and then tap or click on uninstall.
  5. Follow the instructions on the screen.
  6. Restart the system.

  B) Install Dell backup and restore from the link below

  http://www.dellbackupandrecovery.com/en-us/index.html

  Click on the download that is located on the right and follow the instructions on the screen

  Please let me know if it helps.

• How to create a recovery media factory with Dell backup and restore on Windows 10 1.6.2.4 v?

  I got today a Dell inspiron 3521 a customer, without warranty, after some checking, I discovered that the hard disk has errors and needs to be replaced

  No problem, the only problem is... I have no installation of Dell Windows 8 media. The laptop is updated to Windows 10 last year. In programs and features, I see that Dell backup and restore 1.6.2.4 v is installed. When I search the Dell backup or watch all the apps installed I can't find the program. So I can't run the program to create installation floppies

  When I go to:

  program/PC (x 86) / Dell backup and recovery, I see a lot of files and 4 records, but no configuration file.

  So my question is, how do you create a Dell Windows 8 installation media? Can I use after installing the new hard drive, reinstall Windows?

  For good order, I can't, until now still approach the hard drive.

  Who knows the solution to install the software dell of origin on the new drive?

  The application must be updated for Windows 10 - you can get it as a download from Dell.

  However, if 10 is already installed and enabled, you can also manually install WIndows 10 without the need of a product key - that way, however, do retain none of the applications Dell preinstalled on the system (which is not very important, as some of them such as PowerDVD would require a paid upgrade to work with Windows 10 in any case).

  DBaR 1.9 is here:

  

• Dell backup and restore - how much it costs?

  I searched everywhere, and I can't believe I can't find the cost of upgrade Dell backup & restore anywhere.  I have the free version, and I'm interested in the premium, but not if it's too expensive.  So I have to assume that since they keep the prices so well, it is probably amazing, no?

  After some research autour, I saw a screenshot that indicates that the premium will cost $39.99.  If it is true, i.e. almost reasonable.  What is NOT reasonable, it is secret how they are on prices.

• Cannot perform a backup with Backup and Restore (Windows 7) error 0 x 8100019

  I was able to run a backup on one of my other external hard drives-, but he did not have a sufficient space to manage the size of the backup that I specified. I recently bought a 3 TB hard drive to store a backup copy of my 1 TB hard drive Dell XPS 8300, and now I get error 0 x 8100019. I'm not the most technically inclined, reading in the nets of the past is like trying to read Sanskrit. I wonder if anyone has found a definitive solution to this problem, given that most of the answers seem to contradict one another?

  Hello IanGC,

  Look at the thread below to help with the backup error 0 x 8100019:
  http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-performance/error-code-0x81000019-when-trying-to-run-backup/f82e9738-21cb-4801-AB14-9df74a17ab29

  It is a solution that is useful. Please let us know if that helps in your situation.

  Thank you

  Marilyn

• Reference Dell backup and recovery - system recovery

  I have inspiron 14r 5420 (with windows 8). I have problems with the laptop after a few days and already I had recovered from media to 2 CDs.  Now, during the start-up, he was checking my phone and it say that it would reset the pc to the factory backup. This process will require a format.

  Hi Survesuwaran,

  By doing a reset or a refreshment, the computer will be restored to factory settings so that the drivers will be installed is the OEM information. Same thing will happen if you restore the computer by using the recovery CD please check that you back up the data before you run one of these.

• Backup and restore cannot start

  Hi all, there

  I was wondering if someone could help or at least shed some light on this problem.

  I try to run "Backup and recovery of Dell" and it does not start with the message "Dell backup and restore has encountered a problem and needs to close. We are sorry for the inconvenience ".

  He used to work in the past, then suddenly it stopped. I wanted to make a backup because it is asking me to do and it fails.

  I wonder if there is a problem with my scores, I haven't changed somehow, but it seems that I have an extra partition to a colleague with a similar, but not the same dell computer.

  Thank you very much if someone could help that would be great.

  The EventVwr says:

  Log name: Application
  Source: Application error
  Date: 16/03/2016 14:58:55
  Event ID: 1000
  Task category: (100)
  Level: error
  Keywords: Classic
  User: n/a
  Computer:
  Description:
  The failing application name: Dbr.exe, version: 2.8.0.62, time stamp: 0x5664aadf
  The failed module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
  Exception code: 0xc0000005
  Offset: 0x0eaabd22
  ID of the process failed: 0x40b8
  Start time of application vulnerabilities: 0x01d17f8bad9564d9
  The failing application path: C:\Program Files (x 86) \Dell backup and Recovery\Dbr.exe
  Path of the failing module: unknown
  Report ID: 828a7aa3-cf59-4b77-88b4-90980f350b6e
  Faulting full name of the package:
  ID of the failed package-parent application:
  The event XML:
  schemas.Microsoft.com/.../Event">
  
  
  1000
  2
  100
  0 x 80000000000000
  
  147397
  Application
  
  
  
  
  DBR.exe
  2.8.0.62
  5664aadf
  unknown
  0.0.0.0
  00000000
  c0000005
  0eaabd22
  40b 8
  01d17f8bad9564d9
  Recovery\Dbr.exe and C:\Program Files (x 86) \Dell Backup
  unknown
  828a7aa3-cf59-4B77-88B4-90980f350b6e
  
  
  
  
  
  

  Log name: Application
  Source: .NET Runtime
  Date: 16/03/2016 14:58:55
  Event ID: 1026
  Task category: no
  Level: error
  Keywords: Classic
  User: n/a
  Computer:
  Description:
  Application: Dbr.exe
  Version of the Framework: v4.0.30319
  Description: The process was completed due to an unhandled exception.
  Exception details: System.NullReferenceException
  Battery:
  at Win7Library.Win7Lib.GetWin7Lib (System.String)
  at STUICore.Backup.Cloud.CloudProfileManagement.GetLibraries)
  at STUICore.Backup.Cloud.CloudProfileManagement.PreLoadProfileInfo (System.Object)
  at System.Threading.QueueUserWorkItemCallback.WaitCallback_Context (System.Object)
  at System.Threading.ExecutionContext.RunInternal (System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
  at System.Threading.ExecutionContext.Run (System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
  at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem)
  at System.Threading.ThreadPoolWorkQueue.Dispatch)
  at System.Threading._ThreadPoolWaitCallback.PerformWaitCallback)

  The event XML:
  schemas.Microsoft.com/.../Event">
  
  
  1026
  2
  0
  0 x 80000000000000
  
  147396
  Application
  
  
  
  
  Application: Dbr.exe
  Version of the Framework: v4.0.30319
  Description: The process was completed due to an unhandled exception.
  Exception details: System.NullReferenceException
  Battery:
  at Win7Library.Win7Lib.GetWin7Lib (System.String)
  at STUICore.Backup.Cloud.CloudProfileManagement.GetLibraries)
  at STUICore.Backup.Cloud.CloudProfileManagement.PreLoadProfileInfo (System.Object)
  at System.Threading.QueueUserWorkItemCallback.WaitCallback_Context (System.Object)
  at System.Threading.ExecutionContext.RunInternal (System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
  at System.Threading.ExecutionContext.Run (System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
  at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem)
  at System.Threading.ThreadPoolWorkQueue.Dispatch)
  at System.Threading._ThreadPoolWaitCallback.PerformWaitCallback)
  
  
  

  Program Dell BU appears to be corrupted. Uninstall and download and reinstall. Get the same/correct version and reinstall. It should be the same version as when the computer was new. You can use the built-in in the windows version of backup instead.

  www.dell.com/.../Dell-Backup-and-Recovery