Reference Dell place 8 7840 switch question

first of all, I bought this tablet January in 2015.

I found this unit turns off by itself at 22% battery while it helps (about a month) and now it shuts down to 37% and more.

in order to turn on, I need to plug.  If not, there is no way to run.

In addition, one of my knowledge that the same problem has happened since subsequently used this tablet about six months ago. (so he did factory reset, but its still the same today.)  I guess that this tablet has technical difficulties.

I am living in Korea and asked for a chat on the official website of dell service, but they just gave me a number of international appeal.  You would not solve this problem.

Hello

Please write to us!

This could be a battery problem. Check the following

1-battery health in BIOS

2 - update the BIOS

3. allow the inactive tablet to check if the battery runs out.

Nicely private message the service tag and your email address.

Thank you

Robin

Tags: Dell Devices

Similar Questions

  • Reference Dell place 8 7840 headphone / Audio Jack problem

    My place 7840 arrived last week and I really like this thing. Today, I finally plugged headphones into the phone 1/8 "plug and immediately heard a rehearsal 'click' sound, strong enough and not affected by volume or muting. Quickly, I rebooted the Tablet, then tried again in Airplane Mode. The same problem. Checked my sound settings. Everything was normal (Bluetooth audio works fine). Tried another set of headphones - same problem.

    Everyone fell on this? My helmet is defective?

    Thanks in advance.

    UPDATE! I found the problem. Problem solved.

    I use the Dell Folio, which came in the form of a Pack, and he made sure the headphones were enough to play sounds and 'feel' as it has been connected - connection but it wasn't quite the case. Making felt a little loose, so I gave the helmet a good shot and he well engaged. No more rattling! I am back to enjoy my place of 8.

    Hope this helps someone else.

  • Reference Dell place 8 Pro WiFi question

    It seems I have disable Wi - Fi by the 'switch' itself or in "Airplane" mode, it of a pain to get and my hand "disable WiFi together, then re-enable joggin WiFi market til it seems take I'm trying to turn it back on." I am just trying to turn it off to save the battery immediately, but is this normal? A suite fix will come because i ' ts a pain at the moment.

    I have not tried the audio but I thought the problem with WiFi, put up-to-date are you tablet with all the venue of dells 8 pro drivers and software, if he says the driver or software is newer than what is installed to cancel this installer and move on to the next. Then, turn Bluetooth off then turn it back on and hold the Bluetooth, I have not lost WiFi yet since I have done this. Good luck!

  • Reference Dell place 7 Tablet initialize questions

    Saturday, I turned off my Tablet and let it charge all night while I was sleeping. Sunday, when I turned on and tried to play Candy Crush Soda, a pop up instantly is came in saying that the application has stopped working. I continued to try to get but the coming notification. I gave up and tried the other Candy Crush. She appeared too "stopped working". I thought that I just left the internet signal before it finished updating the apps and everything would be fine, once I was connected again. Especially, since my word search app worked perfectly.

    Later that day, I came into the range of connection and updated applications and I was able to use other applications, but eventually app after app begins to burst "stopped working" (including keyboard), which really struck me as odd since I was on any of the failing applications. I tried to see if there are updates or be it in GooglePlay, but then it stopped working. Thinking nothing of it, I simply turned off, waited and then turned back on it. She appeared to top the Dell logo, but before the colors came he flashed and the Dell logo then comes on again, the colors flashed, then he started again. He never gave me the start screen. Market the night I tried to see if it would behave finally. He did it when I connected it to my computer, but the pitcher was not. I took the opportunity to record stuff from the tablet to my computer. And like a fool, I turn it off to get pitcher, maybe works, but it started to do it again. I left it on to see what he would do. It would be flash Dell permanently, with or without color, logo, then finally there just black screen. I could say it's still on but nothing on the screen and even in this case it would be flash. I left on during some time before eventually turning it off, pull out the SD card and then go to bed.

    The next day, he started very well. And seemed ok until I put the SD card, so I could listen to music while playing Candy Crush Soda. Suddenly, calendar has stopped working and it took a few tries to get my music player to work. CCSoda worked but then Candy Crush from the pop up * again. As soon as I was connected to internet, application after application has failed. Again, I turn it off and the drama of constant reboot again. In the meantime, I've scanned / repair SD card and wanted to know if the internet had any advice. I tried the "Power/Volume down" and "Power/Volume up" advice, but none worked. Just start the cycle again.

    Yesterday, he got finally passed starting (yet), but it appeared a message 'com.android.phone has no' (or stopped working) among the other error messages. After several rounds of restart, it took me to the splash screen but all attempts to unlock marked "launcher has stopped working" among other failing applications. I discover I could pull down the menu at the top right and I could get in the settings. My Dell section is not too useful, but at least I could go to the option "save and recover."

    Desperate, I tried the 'backup/recovery"(after the Tablet charged all night to do it). He grew the small Android while saying the deletion and then he tried to start as it's supposed to, but the purgatory restart again. Sometimes it flashes only the logo, sometimes it gets to the colors but then restarts again, sometimes it's flashing colors, but everything finally to flashing black screen.

    I have no idea what's happened, what to do and no advice on the internet has been useful. I also fear that all the restart / constant on and outside it has damaged somehow. I chose Dell because of the excellent customer service with my laptop and I could really use again for my Tablet

    After more time sitting, with the occasional attempt, it's now me arrived at the thing 'create the Tablet' that comes after the opition "backup and restore". But it appears:

    and "system UI" and "chrome" have stopped working (they are under this pop up, if I hit ok one amount several times). One of the moments where she has restarted before she was able to get this far, he locked on the flashing colors; It wouldn't move at all. The power + low thing restore still does not work.

    Since then, there is no answer other than me on this, I tried to send a tech. I put in my service tag, but he said he could not find anything. I've had this thing for March

  • Reference Dell place 8 pro and 3g mobile hotspot

    Hey dell community.

    I have a place of reference dell 8 pro and I tried to get my Tablet for work with the mobile hotspot!

    When I plugged it it will say limited.

    None fixes please?

    Bobby Burgess

    Hi Bobby,.

    I found this thread on the venue Pro 8 and of connection to wireless networks / hot spots.  Try the suggestion in this thread and see if it helps.

    NOTE: I copied on the steps of resolution here as well in case anyone wants to see it.

    When sometimes, I had this problem, a deep discharge set: with power supply not connected, press the button of the Tablet for 30 or 60 seconds, including after the Tablet died;  Let the Tablet turned off for 2 minutes; and restart.  Have been informed by Support technique Dell that the cause is a buildup of static electricity, which avoids deep discharge.

    Todd

  • Reference Dell place 7 does not connect to Verizon iPhone Personal Hotspot

    My Dell place 7 recognizes my hotspot, saves the password, the signal strength excellent; by pressing "connect" has no effect. This personal hotspot works fine with my Dell Inspiron laptop, I have exactly the same problem with hotspot personal from my iPad. I use the latest version of iOS 7 on each device from Apple.

    Please tell us how to get the 7 meeting place to connect to the hotspot.

    There is a separate devices message board mobile http://en.community.dell.com/support-forums/mobile-devices/default.aspx

  • Reference Dell place 8 just out of warranty and dead now?

    Hello

    Everyone has a glue on Earth how to contact Dell technical support? My Tablet has acted weird for a while, but now it is completely dead and the custom lights at all. Previously, I got past pressing buttong for 10-15 minutes sometimes and then after a while it just turns itself off again. So now it's offshore and dead.

    I searched web pages of Dell support for direct contacts, but not luck. And worse, that it turns out that the warranty has ended in 12/09/14

    What a *.

    Reference Dell of mobile devices (phones) & tablets
    1-800-308-3355 24 / 7

    http://www.Dell.com/support/contents/us/en/19/category/contact-information/technical-support?c=us&l=en&s=DHS&CS=19

  • Reference Dell place 11 Pro shipping disappointment

    I am writing this primarily to express my frustrations and I hope that someone at Dell will take notice because I think to complain to someone on the phone at Dell will fall on the deaf ears and will be a waste of time.  It seems that we, the consumers are at the mercy of Dell and for me, this is unacceptable.

    A bit of history.  I ordered a Dell coming Pro 11 the day where he was available to order (11/8).  I had a few changes, I had to make to the order, remove their extended maintenance guarantee and remove the stylus and the keyboard - no change in reality have been made to the tablet itself.  This has been done on 11/11.  I never received a confirmation email from Dell telling me when should I expect my 'New' order, but I have received an order number of the person that I spoke, which was the only way I could follow the command.  The 'new' had a date of expected delivery of 12 to 18.  It seemed reasonable to me and I was happy to wait and excited.

    In the meantime, I started to order accessories - screen protector and a 64 GB MicroSD in preparation for the arrival of my tablet.  18 I still had not received my being shipped order notifications and Dell sent an email about why, or when I would expect it.  I had received SEVERAL phone calls indicating that the order was in production and should be here 12/18.  I think that on the 18th or 19th I checked the Dell order support site to see that the issue had been delayed until 02/01/2014.  I was shocked... and spoke to the person who asked me the prescription being in production about why it had not been shipped.

    The 2nd came and went, and still, only, I received a phone call from the rep of Dell indicating the order had been pushed back to 9, then on the 9th, declaring that it had been postponed until the 16th.  This morning I checked the Dell support site to be notified that the scheduled delivery date is 01 23, 2014.

    I canceled the order this morning because I don't think I, or someone else should wait indefinitely for their order to arrive once his promised summer unnecessarily.  The "estimated delivery date" is a joke and does not reflect exactly any time in which the order could actually ship.

    Looking on the Dell website, you can order a Tablet Dell place 11 Pro with the 16/01/2014 estimated shipping date all the way until 06/02/2014 depending on the type of Tablet that you choose.  I know I'm not the only one who had this problem and I hope that more people shut up someone at Dell reviews and change the way they do business.

    I work in the COMPUTER industry and I am highly disappointed by Dell.  For now I'll only order Dell hardware for the company I work for. However, we will have to reassess these orders as well.

    Thanks for listening/reading my rants, and I hope that others have had better luck I have.

    Michele

    Hi Michele Riley,

    Please this post in the forum for more quick help customer care.

    http://en.community.Dell.com/support-forums/customercare/

  • Reference Dell place 11 Pro - load and power Question

    I have an i5 Vpro coming 11 Pro.  I also have the mobile keyboard. When I use them together power seems to draw everything first on the tablet.  I say mostly because the battery level drops faster than the mobile keyboard.  I searched the postings here and which seems contrary to what others have said, it is expected to be drawing from the battery first.

    If anyone can confirm this?

    Thank you!

    Mike

    I have the i5 VP11 Pro, 256 GB, 8 GB of RAM, and I use it with the mobile keyboard regularly. I am typing on right now. I can confirm that power is drawn from the keyboard first. In fact, mine will drain the keyboard up to 0% before application of the Tablet battery.

  • Reference Dell place 8 Android + peripheral

    Hello!

    I would like to know if BT-keyboards can be connected to the gadget. Also I'm interested if this device allows to identify external hard drives are connected via USB OTG (with the external energy source, of course). Maybe wired keyboards can also be connected to 8 place Dell via USB OTG? Please, share your experience. Thanks in advance.

    Success! I bought the USB - OTG cable and connected an external HARD drive to the gadget via it - with interfaces USB 2.0 and USB 3.0 as well as with external and internal energy sources. They worked with Total Commander and Paragon plugin for download for free from the Google set. I suppose that a peripheral keyboard will work also. Great device!

  • Reference Dell place 11 Pro 7130

    Hello

    I recently buy the renovated site of Dell pro 7130.

    The Tablet is absolutely fine and works very well it was preloaded windows 8.1 pro version.

    But in this tablet, my camera does not work when I start windows's default camera app that it says please connect your camera. See nothing in Device Manager, I tried to manually switch the unit Imaging section but failed each time, I haven't updated all the latest drivers from Dell still no luck, also check that the camera is turned on in the BIOS.

    Can anyone please help and give me the driver for this device. or doe which means my camera died completely?

    Hello

    I have EXACTLY the same problem AND I tried EXACTLY the same things you did... you found a solution to this problem?

  • Reference Dell place 8 Pro not load external battery - is it true?

    When I was interested in buying the DVP8 I went on the specs with the Dell rep to make sure it would be aware of my external battery to 5v 2.1 amps.  I travel on the very long flights, so it was key for me.

    Anyway, long story short... I'm on my third unit and it still won't load of maintenance of my Inspiron 15R is my external battery.  Today when Dell called to follow with me I told them I still have problems.  Finally 1) it wouldn't charge my laptop because I am running W 8.1 and it was designed to not pay the tablets and "other devices" and 2) it won't load my battery external even though the specifications they me are right because it was not designed to do.

    I don't think that is correct.  For point 1 - I charge my band of fuel, shows Suunto and other devices in the computer.  How would he know the difference between these devices and the Tablet?  (At least that Dell built something in their software because they are both Dell devices?)  Point 2 - in this forum I've seen read that some people are able to charge their devices with external batteries by bypassing their cable some how.

    Someone mind check for me that they were able to trickle charge their device with a W8.1 machine or an external battery?

    Okay, so what the representative has me BS.  I found a micro USB cord provided with either of my Samsung products today rummaging through a drawer.  With this cord, it will charge when I plug it into my Inspiron 15R IS, so it is not what that it is programmed in Windows 8.1 to prevent load "tablets and other devices.  Also, when I plug it into the same battery external ol ' that I tried to use it, it will charge with this rope.  Also, if I use this rope with a generic ankle, it still load.  So, it has NOTHING in the design to prevent it from loading it with other cords similarly spec'd and caps.  So 4 months and 3 devices later, I finally have answers to my questions and a solution.  BTW, if anyone wants to try, the cord has been marked for a product of the Galaxy Tab.

  • Reference Dell place 8 (3840) is ready? Wish list?

    Hello

    I see a new benchmark for product here.

    One thing is maybe not good for us. Processor... because you use intel atom z3480... but the new processor update is available intel atom z3580... it's much better above processor.please replace your processor intel atom z3480 with intel atom z3580.

    A THING IS should BE of 2 GB or 3 GB of RAM.

    HERE IS DETAIL COMPLETE.

    Please increase the capacity of the battery until 8000mAh with Adapter Cable.

    Before camera should be 8 Megapixels and back must be 13 megapixels.

    Body must be anti hernia - like ASUS MEMO PAD.

    Micro HDMI Port should be included in the new meeting place for update 8 Android Tablet Version.

    Speaker should be of quality high-end for Sound.Previous Dell 8 3830 place is not so big normal speaker.

    All your post have been merged into one post. Send your wishes for the product Dell on IdeaStorm.

  • Reference Dell place 11 limitation

    Hello

    So I have a little problem with the way my Dell coming 11 Pro (4300Y) is strangled...

    Let me explain, as well, it seems as if the GPU speed is directly related to the speed of the CPU. This means that when the CPU is at 1, 6 GHz, the GPU runs at 800 MHz. When the mode is enabled, the CPU is at 2.1 GHz and the GPU is 800 MHz, so the max for the GPU is 800 MHz...

    Now, if this machine opens windows Explorer it starts basically the limitation which is ridiculous in itself.

    I managed to undervolt a little using the Intel UERX program, but it helps so much...

    When the CPU is strangled, the GPU gets strangled as well (which is obvious because the GPU is part of the CPU). So the CPU is going to< 1.6ghz="" and="" gpu="" goes="" to=""><>

    The way I understand the limitation on this machine, it works based on current consumption, to stay at the near 6W or something. This is where it gets interesting. With active mode, CPU goes up 2.1 etc and gets choked way down, but the GPU gets generally limited to a constant at 400 MHz. With mode disabled (and thus using LESS energy), when programs are run, gets strangled CPU and GPU gets strangled at 300 MHz... WHAT? How can he be the limitation when it is LESS common absorbed? This makes NO sense!

    That seems to be seriously delayed. At least choose us lighten a bit limiting! I don't mind plugging my tablet...

    The current situation is like having this cool car, but manufacturers have stopped people from driving more than 40 km/h in there to save gas! Would you buy a car like this?

    The limitation is gone!

    See my post

    en.Community.Dell.com/.../19576995

  • Reference Dell place 11 Pro and Dock

    Hi all

    I have a Dell coming Pro 7130 11 and the docking station. I can't have an external display to work using the HDMI port or display connectors. I have 2 Dell E198WFP (1440 x 900), the two connecting using DVI inputs. Display sometimes appears, but does not have the resolution or refresh rate tries to run at 75 Hz despite being set at 60 Hz

    AFAIK drivers etc are all up to this date, the tablet can connect to an external monitor using the construction to the mini HDMI port without problem?

    Any suggestions, anyone please?

    Hi, the dock rarely works for me... the workaround I found is to unplug power dock and plug back in. (works 95% of the time, I get the monitor like that). It is with the 7130 model.

Maybe you are looking for