Reference Dell T300 RAID 1 broken by the firmware update

Hello

We have a Dell T300 with the SAS 6/iR adapter.

We have a RAID1 with 2 x 3 TB drives (visible only 2 TB).

I have updated the firmware on the SAS adapter to the latest version available here:

and now the RAID 1 has disappeared!

We have a lot of important data on this virtual drive so any help would be appreciated.

Thank you!

Jerry.

Hi Josh,.

Thanks for getting back to me. The physical connections and the disks were good and they appeared in the update controller RAID configuration. But the virtual drive RAID1 had disappeared.

I solved the problem by downgrading to an earlier version of the firmware.

If I had read the README of the first firmware upgrade page completely, I would have noticed:

The migration of the SAS 6/iR controllers PERC6 controller RAID Volumes is only supported for volumes created originally on 6/iR controllers SAS running review FW 00.25.47.00 or later version.

I was able to locate a FW version 00.20.48 here.

The executable flash.bat refused to downgrade the FW version

However, looking at the .bat files, I could see that flash.bat called xflash.bat called sasflash.exe which is a LSI utility to upgrade the firmware of the card.

I found an old manual with the arguments that sasflash.exe take here and use the switch - fwdown to wipe the card and firmware downgrade.

When the server has started upward the virtual drive was back. Phew!

Guess I'll read the Readme next time?

Thank you for your attention,

Jerry.

Tags: Dell Servers

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