Reference Dell Vista stuck in a reboot loop must restore

I have a dell desktop computer I bought from rent a Center about 2 years ago. It comes with Windows Vista. They don't did me not a recovery disk. I had a lot of questions and restore points were not helping, so I went through f8 and fact a reset. After that she completed successfully I clicked on finish, and it began to restart, which I expected.

Now, however, he is stuck in a reboot loop. It gets to the screen that has Dell on this, with the f2, f12 options in the right corner, and then start again again and again. I tried to press f8 and hope go in safe mode and see what was up, but f8 does not open and f2 and f12 are not help at this point. they give me boot priority and so on but no real start until now kind of options. It is possible that windows doesn't have factory loaded, and now I have simply no operating system?  They say they have a reset disk can I come down and use, but im wondering if this will help because I can't really get anywhere or if im just done...

No messages online that I was looking for really specific my situation...

* original title - Dell Vista Start Up start up loop *.

Hello

·         Did you follow the steps in this article to restore the computer to factory settings?

If a factory restore full does not lead to a fully functional version of Windows then you have a hardware problem. I came in contact with Dell technical support.

Diana

Microsoft Answers Support Engineer

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Tags: Windows

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