Refilled ink cartridge does not print

I put a new ink cartridge in the printer by default printer Hp laserjet 3020, but it prints as if the cartridge is dry.


Hi Alma,.

According to the description of the problem, you cannot print after changing the cartridge for your HP printer. I suggest you to see the steps provided in the below items and see if it helps you to solve the problem.

Product HP LaserJet 2820, 2840, 3015, 3020, 3030 and 3380 AiO - quality Image scan and copy troubleshooting

HP Deskjet 3520 printer - color or black ink prints do not

Note: This article is for HP Deskjet 3520 but steps holds too good for HP Laserjet 3020

Along with this, you can refer to the Manual of HP Laserjet 3020.

Hope that the information provided is useful. Let us know if you have any concerns related to Windows. We will be more than happy to help you.

Kind regards

Tags: Windows

Similar Questions

  • Photosmart 7510 - black ink cartridge does not print

    Recently, I replaced the ink cartridges on my Photosmart 7510 C311A. These are all the "genuine HP cartridges ', full.

    Black ink (with the symbol of the Pentagon) does not print, not at all. I ran through the standard troubleshooting steps:

    Cleaning of printheads

    Cleaning of copper contacts

    * Check for a good evacuation

    My colleague in the corridor as the printer even so I borrowed his black ink cartridge and tried: same problem. The printer does not record that there is a problem, but when I run printing tests, where there should be a black ink, there is absolutely none. All other colors print correctly.

    The printer doesn't lack NOT of the printer "align" test however does not offer a suggestion of what to do from there. I've not seen - in test reports - an indiciation of the misalignment.

    Suggestions on what to do now?

    I had the same problem. I had replaced the empty cartridge black and suddenly, no ink. Finally, what has worked is
    (1) I removed all the cartridges and cleaned the copper connectors with wet Publix.
    (2) I got a wet paper towel and he pressed repeatedly on the silver circular vent that would be under the black cartridge. I did until no black came. Let it dry.
    (3) I replaced all the cartridges and on the printer. I went to tools/clean the cartridge. I did it a couple of times and he finally printed black ink! I confirmed by going to tools/align, and align the cartridges successfully. He had kept before crashes when the black ink did not work.

  • HP Officejet 6500 a Plus: black ink cartridge does not print

    I have a HP Officejet 6500 a and have an operating system of Windows 10 on a Dell Inspiron 15R.  The printer does not print any black ink. I have genuine HP cartridges and the black cartridge is about 75% full. It was working properly until this morning. I downloaded your troubleshooting and everything seems fine. I ran the program cleaning head several times, but I can't always get black ink on a page. The other colors are fine. After the second head cleaning, I got a very small black image, but head cleaning has resulted in no black ink. I made sure that the wind had been reached on the cartridge and this problem occurs with wireless and hard wired connections. Time before, it happened and when I replaced the cartridge, it worked. After reading some of the messages on the map, it seems not to be the solution. I also hesitate to throw a cartridge that is only 25% used. Can you help me?

  • OfficeJet Pro K850 - ink cartridge does not print

    My K850 printer is not printing cyan. According to the Toolbox of the K850, cartridge series cyan was 75%, and the health of the print head has been fair. The cyan cartridge was beyond its expiration date I replaced it. The new cartridge does not better than the old cartridge print. Before I spend another $40.00 + did someone has something to suggest?

    Although the cleaning of the print head has helped a little, it did not help, so I bought a new cyan print head. When I installed the new print head, the printer automatically aligned to the printhead and now cyan works very well. Unfortunately, the alignment process pointed out flaws in magenta and Yellow Printhead. Now everytime that I print anything the printer goes through a continuous systematic alignment printhead to try to correct the magenta and Yellow Printhead, waste of paper and ink, until I cancel all print jobs. New cleaning of the printheads and the contacts did not help. In the end, no matter what is the status of print head in the tool box, replacing the print heads is the only solution that worked.

  • In the printer ink cartridge does not print in black on paper data

    The product name and number: e-all-in-one printer, HP Photosmart 5514 - B111h

    Operating system: Windows 7 64-bit

    Error message: no

    Changes made to your system until the problem occurred: no

    I went to copy the data on my printer and noticed the empty ink was passed out.  Changed the black print cartridge
    and now I can't print anything that has a black colour.  Replaced by a new black ink cartridge and

    Unable to copy or print everything about the color white.  Do you have all the guests on troubleshooting

    with no luck.

    Y at - it something else that can be done?  Would appreciate the help.

    Thank you

    Hello Alex,.

    You can try the following troubleshooting link:

    In particular, solution 6 can be useful in your situation - print diagnostic print quality / check that the supplies are properly ventilated / print head cleaning.

    Hope this helps.

  • New ink cartridge does not print red

    I replaced the ink cartridge and it won't print any red color, all other work


    Contact the manufacturer of the printer

  • 3520 Deskject HP all-in-one: newly replaced black ink cartridge does not print

    My ink level is full.  I just replaced my black cartridge (with genuine HP cartridges). No black is printing.  I tried all the troubleshooting tips including the alignment of the printer, clean the print head. Remove and reinsert the cartridges.  I replaced the cartridge several times during the past year is nothing new.  Can't understand why black will not only be printed.

    This is your last hope.

    Watch the videos and if you can remove the printhead and clean, it might work.

    Let us know...

  • HP 78 and purchased red ink cartridge does not print, purchase was by mail with a HP 45 cartridge

    Purchase was about a month to six weeks - waiting for the old cartridge to run out. Where red is normally printed is a shade of light green. Open to a suggestion of how to fix this problem. The printer is my old reliable Deskjet 990Cxi. The system is a HP Tower. works with Windows 7 SP2. This result occurs when the test page is printed when you install a new cardtrige (s) and when I print a document using Word with red symbology. There is no error message, just the eye ball and see that the page is incorrect. I bought HP cardtriges four or five times before with no problem, as long as they are not available in retail stores more.

    Thank you very much, Bill [personal information deleted]

    Okay Bill, because it is still under warranty I would say certainly contact HP telephone support on this issue, because I think that you will need a replacement cartridge.

    Can you please let me know how you go?

    Thank you


  • HP Officejet Pro L7500 cyan ink cartridge does not print

    My Officejet Pro L7500 has been used for several years without any problems printing.  Recently, my documents printed blue display order.  I replaced the cyan cartridge, and made sure all cartridges have plenty of ink.  I ran the printer to clean the heads, align the cartridges, test print, etc..  Blue ink just doesn't appear.  I also removed the cyan cartridge, blew some air in ink consumption and succeeded him.  The printer gives message that there is a problem.  Is there a solution?

    This means that you need a new printhead cyan/black. This youtube show you how to replace the printhead. The print heads are usually sold where get you the cartridges.

  • photossmart 5514 black HP ink cartridge does not print

    My photosmart 5514 no black ink will print.  tried the suggested cleaning the print head, but it still won't work.

    has worked like a charm

  • Black ink cartridge does not print. tried all of the suggested remedies nothing works!

    What is value?

    The problem solved itself suddenly. Black works now! I don't know what he cured I have applied a single repair by turning off it and back on and at the time that doesn't seem to work. It took until a few days later, when I decided to try another printer that I found that it worked. Thanks to all who have tried to solve my problem!

  • Black cartridge does not print.

    Model HP6510.  Black cartridge will not print computer or copy.    A new cartridge has been installed, but it prints just blank or a very light blue.  Yes, it is installed correctly.  The other three colors work very well.  Any help?

    Hello westielover,

    Welcome to the Forums of HP Support! I see that you recently replaced the black cartridge and you get blank pages or a very pale blue text. To better help you can you please let me know the Exact modelof HP printer that you are using?

    Please start here: printer does not print black ink or color of ink or prints blank Pages

    Let me know the results if you always work in printing questions reply back.

    Thank you

  • Photosmart HP 6520: For HP Photosmart 6520 black print cartridge does not print

    My printer suddenly decided to not print black ink, the indicator showed still had about 30 percent ink left, but when making the diagnosis of quality black ink pring was incomplete printing.  I did an alignment of the printer and cleaned the printheads, still nothing, black does not print clearly.  I bought a new ink cartridge, of the March 2017 expiry date, did the same steps as above and nothing.  The black box is now completely empty.  My previous printer was a 6510 HP which has begun to do this, and after losing a ton of ink clean print head, etc., I ended up buying just the 6520.  It is now out of warranty as of October 2014, but black ink does the same thing as ink color on the 6510.  I watched throughthe for answers forums, tried to soak the cartridge in case it has been clogged, etc..  None of the above helped me, and I am not interested in buying ANOTHER printer.  Any thoughts?

    One of the questions forum indicated that l ' turn off from one day to the next, sometimes worked.  I turned it off last night and just turned on today, and works in ink!  Not sure if it was the rest overnight or clog with water, but today he works.

  • Photosmart C4780: Ink cartridges does not

    I have a Photosmart C4780 printer which I am putting in place. It is connected and 'impression', even if nothing appears.  When I try to print the alignment page that nothing comes up except for 2 tiny small black lines the top of the page. Makes me think that the ink cartridges are not defective. When I tried to print the alignment page, looks like it's something printing, but nothing is there.  I tried troubleshooting and turn the printer off and on again to redo the alignment exercise. Someone at - it advice?

    Hi there, how old are the supplies you use? I'll assume that you have checked that the ink levels from the Panel before or through the printer software and its showing that there is little ink in the cartridges.  If the printer has been lying idle for awhile with the inserted cartridges they can become crust around the nozzles. You mention that you have tried troubleshooting, you run the automated tool to clean the cartridges? I included here a link to the document to support troubleshooting for print quality problems. Scroll down to step 6 of Solution 6 (just below the images in the print quality report) and follow the steps there. If this does not work, proceed to step 7 which explains how to clean the surface of the nozzle of the cartridges.

    I hope that this information helps to get the problem solved.


  • HP Photosmart Plus B210A black ink cartridge will not print

    I have an HP B210A Photosmart printer. Windows 8 operating system.  Recently, I replaced all ink cartridges, Black XL.

    Now the black does not print.  The printer recognizes the ink is there but not print during a test, as the other three colors.  I went back to store & exchanged the cartridge for me even if I had bought all four colors together.  Installed the new one and it still does not work.  Has gone through the process of the online help where they want me to buy an another print head, but that doesn't make sense to me.  The products are HP, ink # 564.

    I wouldn't get rid of this product because of it.  Any help would be appreciated.

    Of course, out of warranty.

    Hi PaulieG,

    I understand that you have a Photosmart B210a printer that is printing is no longer black. I'm sorry to hear you had to deal with this, but I will certainly do my best to help you with this problem.

    I recommend you all first that you have a look at this print quality paper to ensure that no steps have been omitted in this document. You can also try the steps outlined in this document 'Print head problem' or "Print head seems to be missing or corrupt" Message appears on the computer to clean your print head manually. Then, in a last effort, if these steps do not help, you can also try a suggestion from Bob_Headrick to soak your printhead.

    Hope this helps, have a nice day!

Maybe you are looking for

  • Mac Mail continues to request password Hotmail account

    Recently my Mac Mail were continually asked my hotmail account password. When I enter it I get a message that it cannot verify the user and the password. The pop3 account was changed to on the Mac. Worked until about 2 weeks ago.

  • Envy 17 t: Bluray optical drive

    Recently ordered a new laptop and I tried to order one with a Bluray. Optics available only on new laptops to build is a DVD/CD-RW. Why HP eliminates the Bluray drive option?

  • 'my computer' and the properties of the HD

    Two strange things happened to my Win XP computer. (1) my computer used to display the icons grouped according to whether they are - all of a sudden it quit. (2) I have icons on my desktop for hard drives.  If I right-click and select Properties, the

  • Installation of Windows Vista from a USB

    I have the iso image that I used when I bought Windows Vista. Can I use the Windows 7 USB tool to load the iso image to a flash drive? I want to completely reinstall the operating system, but since I got this computer, the dvd - rom drive broke and u

  • BlackBerry Smartphones CHANGING a convenience STORE

    I have just moved from Colombia to Saudi Arabia, I connected my device to a new company, I created my account email and facebook, but I'm recriving messages twice. How can I remove old email accounts?