Refomatted my computer laptop and reinstalled windows, something does not work now help please
so, I recently wiped my drive hard clean for a fresh start, installed windows 7 but now some of the features that use to work no longer work. For instances when I press F1 and F2 buttons my brightness will not upwards or downwards, I can't lock the touchpad more then now the cursour jumps around. I just want to know if there is something I could do to get back to the way it was. My laptop is a Presario CQ56 and help would be apreciated thanks in advance.
Hello
First of all, download and install the software graphics from AMD on the following link.
http://ftp.HP.com/pub/SoftPaq/sp50501-51000/sp50717.exe
When this has completed, restart the laptop.
When windows has reloaded, download and install the HP Quick Launch software on the link below.
http://ftp.HP.com/pub/SoftPaq/sp51501-52000/sp51650.exe
Once the installation is complete, download and install the Synaptics driver on the following link.
http://ftp.HP.com/pub/SoftPaq/sp50501-51000/sp50718.exe
When the installation has completed, restart the laptop.
Kind regards
DP - K
Tags: Notebooks
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Diagnostic report (1.9.0027.0):
-----------------------------------------
Validation of Windows data-->Validation code: 0
Validation caching Code online: n/a, hr = 0xc004f012
Windows product key: *-* - YG69F - 9M66D-PMJBM
The Windows Product Key hash: /kehptF9HHVxM5d8dUnqgcfndXw =
Windows product ID: 00426-OEM-8992662-00497
Windows product ID type: 2
Windows license Type: OEM SLP
The Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {A4E726A5-77E8-42E6-AE5F-6F881531F528} (1)
Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Product name: Windows 7 Ultimate
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.110408 - 1631
TTS error:
Validation of diagnosis:
Resolution state: n/aGiven Vista WgaER-->
ThreatID (s): n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002Windows XP Notifications data-->
Cached result: n/a, hr = 0 x 80070002
File: No.
Version: N/a, hr = 0 x 80070002
WgaTray.exe signed by: n/a, hr = 0 x 80070002
WgaLogon.dll signed by: n/a, hr = 0 x 80070002OGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002
OGAExec.exe signed by: n/a, hr = 0 x 80070002
OGAAddin.dll signed by: n/a, hr = 0 x 80070002OGA data-->
Office status: 103 blocked VLK
Microsoft Office Enterprise 2007 - 103 blocked VLK
OGA Version: N/a, 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Data browser-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default browser: E:\Users\Andersons family Inc\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: fast
Download unsigned ActiveX controls: disabled
Run ActiveX controls and plug-ins: allowed
Initialize and script ActiveX controls not marked as safe: disabled
Allow the Internet Explorer Webbrowser control scripts: disabled
Active scripting: allowed
Recognized ActiveX controls safe for scripting: allowedAnalysis of file data-->
Other data-->
Office details:{A4E726A5-77E8-42E6-AE5F-6F881531F528} 1.9.0027.0 6.1.7601.2.00010100.1.0.001 x 32 *-*-*-*-PMJBM 00426-OEM-8992662-00497 2 S-1-5-21-2881089878-228829905-3463415677 MSI MS-7369 American Megatrends Inc.. V2.0 20070612000000.000000 + 0000F5E3007018400F8 0426 0409 FLE Standard Time(GMT+02:00) 0 3 103 103 Microsoft Office Enterprise 2007 12 fFic3JgCreGGRxyF8uMWB4R4Jcg = 89388-707-1528066-65178 14 ACD7202654E586 Content Spsys.log: 0 x 80070002
License data-->
The software licensing service version: 6.1.7601.17514Name: Windows 7 Ultimate edition
Description: operating system Windows - Windows (r) 7, channel OEM_SLP
Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00178-926-600497-02-1062-7601.0000-0032016
Installation ID: 013476459360581333553453351230301256370565945071587434
Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial product key: PMJBM
License status: initial grace period
Time remaining: 11640 minute (s) on (8 day (s))
Remaining Windows rearm count: 4
Time to trust: 2016.01.03. 14:38:33Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: n/a
Beyond: 0 x 0000000000000000
Event time stamp: n/a
ActiveX: Registered, Version: 7.1.7600.16395
The admin service: not registered - 0x80070005
Output beyond bitmask:--> HWID data
Current Hash HWID: NAAAAAIABAABAAEAAQABAAAAAQABAAEAJJQI2ASjydWksfYW8iziSz7piA6N7xiXME7I9A ==Activation 1.0 data OEM-->
N/AActivation 2.0 data OEM-->
BIOS valid for OA 2.0: Yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID consistent: n/a
BIOS information:
ACPI Table name OEMID value OEMTableID value
APIC1118 APIC 061207
FACP 061207 FACP1118
MCFG 061207 OEMMCFG
061207 OEMB1118 LASRYVITRAGEA copy of Lenovo OEM of Windows 7 Ultimate has been installed on a computer with a card mother MSI previous to the introduction of Windows 7... Copies of Lenovo OEM windows are approved by Microsoft for use only with a new Lenovo computer.
The copy installed Windows 7 is a counterfeit. You must purchase a new copy of Windows or to revert to the original copy installed on the computer when it was bought new.
OGA data-->
Office status: 103 blocked VLK
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