Reformat using an external CD-ROM with usb connection

Try to reformat my old laptop but my cd rom is broken when I try to do with an external cd drive via usb, the computer does not see the external cd drive

Hi eeeLW,

·         Other not detected USB devices?

Check if the drive is detected in Windows Explorer. To check if the drive is recognized by Windows, you will need to click Start, click my computer. Check if you can see the drive.

Method 1: Make sure that the drive is detected in the BIOS (basic system Input\Output). Refer to the manual or visit the support Web site to do this. Connect the drive to a different USB port and check if it helps.

Method 2: Run this utility of automated troubleshooting and see if it makes a difference.

Tags: Windows

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