reformatting laptop computer ("could not unmount disk')

Hi all

I gave my mom my 2009 MBP and reformatted the drive. She didn't use it and I tried to reformat then I had my name and ID on it and ended up having to bring the genius bar because I couldn't get out to 'one-grey' PARTITION tab turns out I had to BOOT OPTION on the hard drive recovery in order to reformat the drive of the user (or whatever we call it).

the problem is that I brought home and he had a password that I was not able to remember.

so I thought I'd REFORMAT in OPTION STARTING in the hard drive recovery.

now when I go to the PARTITION tab I try to reformat to one partition and I get an error "could not remove the disc.

can someone help me find a way to get this disk to a new facility with no connection so I can make it work with her again?

Thanks in advance

You can try and use the original CD-ROM of your operating system to format your drive, or you can create a bootable USB drive and reformat your hard disk from there. By starting in something other than the computer's hard drive, you can work around the disk to remove error.

Create an installer for OS X - Apple support bootable

https://support.Apple.com/en-us/HT204904

Use the version of Mac OS X included with your Mac, or a more recent compatible version - Apple Support

I hope this helps!

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