REFUSE TO REPLACE THE CARTRIDGE.

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  Welcome to the HP community @45001,

  I saw your post on the ink cartridge error message your craving 4500 poster and wanted to say with my suggestion. I saw that you tried all the troubleshooting steps and because the error has not been erased, I now suggest you contact HP to see on a replacement printer to solve the problem.

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  Details of HP:

  Step 1. Open the link: www.hp.com/contacthp/
  Step 2. Enter the product number or select Auto detection
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• OfficeJet 6310 tricolor cartridge (93/95) stops working after replacing the cartridge of black and white (92)

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  Message edited by Frustration1029 on 12/09/2009 07:48

  1. remove all the cartridges and turn the printer off

  2 unplug the printer and wait a minute

  3 press and hold the # and 9 while plugging in the power cord from back in.

  4. wait a few seconds, and then press the power button.

  5. the display should read 'Full Reset to Null'

  6 only install the color cartridge.  Close the cover

  7. wait for the machine to ask for black cartridge, then open the cover and install black cartridge.

  8. close the lid

  9 alignment page be printed automatically.

• HP Deskjet 3520: My HP Deskjet 3520 won't print black after replacing the cartridge

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  so frustrated! My printer is more than a year now.  So not guaranteed.  When I click on the printer ink levels, he is grateful I have full cartridges - but is not printing in black at all.

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• I just replaced the black cartridge on my HP Officejet 6310 printer and get a message that I need to replace the cartridge. What is the problem?

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