Regular Premiere Pro Bug - crash when using between applications?
I have a frustrating bug that seems to be relatively new. I have pointed out the difficulty of bug with Adobe, but I was wondering if anyone else has had this problem, as follows:
- Working in a sequence PP I decide I want to use I or PS to create an asset (plate clean, graphic, title, etc.), could be just what you think. For the sake of arguments fear that say I opened PS to a clean plate.
- I've waived PP, open PS my work and make my own plate, again for arguments sake lets say it's a png that I export, but I found the problem with any type of file (jpeg, psd etc.).
- I can go back to PP (leaving open PS, but cela should not be a problem, right?) to import my own plate. I double click a bin I attributed to the active I want to import and enough regularly (9 of 10) PP decides to crash with an important fault/error.
- I then have to reopen the PP, to go through the process of creating a file duplicate recovery and tart on. If I then try importing action that I just described, everything works as it should.
The question does not seem to be a bug PP. I've always worked in this way, always on the same machine. I regularly HAVE other PP, and PS, the strands for each project and who them in that I need. It's frustrating because it's really slow me down and I do a tone of projects duplicate every time I import an asset. Done this with PS and I haven't tried not the issue with another application, but I'm guessing that I would get the same.
Someone had this problem?
See you soon,.
With the help of creative cloud
PP 2015.0.2 Edition
PS edition 2015.0.1
Window 7 machine
Thanks for your reply. I keep my updated drivers using the nvidia experience application. I'm running an GTX680 GPU and it is to show that to fully up to date. Don't think that this is the cause, but I'll keep checking the status of updates.
See you soon
I edit with Premiere Pro on a Mac Pro running OS X 10.10.2 cylinder (3.5 GHz 6 - Core Intel Xeon E5, 16 GB 1866 MHz DDR3 ECC, over-pants D500 3072 MB), when I connect the images with Excel, I noticed after some time switching between Excel and Premiere Pro or all the other apps, first Pro STILL crashes with the error serious.
Project is very disappointing and frustrating that you need to open the recovery file, creating another file and have to get timecode all over again, lost a lot of time to. Expect First pro to work smoothly on a Mac Pro.
Anyone have a similar experience or know a solution?
29/03/2015 07:19:23.457 com.apple.xpc.launchd : (com.adobe.AdobePremierePro.66488 ) Service was released due to the signal: Segfault: 11
Here is my complete crash report:
Process: Adobe Premiere Pro CC 2014 
Path: / Applications/Adobe Premiere Pro 2014/Adobe Premiere Pro 2014.app/Contents/MacOS/Adobe first Pro 2014 CC CC CC
Version: 8.2.0 (8.2.0)
Code type: X 86-64 (Native)
Parent process:? 
Responsible for: Adobe Premiere Pro CC 2014 
User ID: 501
Date/time: 07:19:22.403 2015-03-29 + 0100
OS version: Mac OS X 10.10.2 (14-1514)
Report Version: 11
Anonymous UUID: D42F2CB9-98B4-C04E-E594-A17C39AC5324
Sleep/wake UUID: B58E8A4B-751B-4568-925F-D3E9E1130B43
Time since started awake: 13000 seconds
Wake time: 4000 seconds
Crashed thread: 0 dispatch queue: com.apple.main - wire
Exception type: EXC_BAD_ACCESS (SIGSEGV)
Exception codes: KERN_INVALID_ADDRESS at 0 x 0000000000000000
I dug deeper reading crash log, and discovered that the reason of my crash is primarily due to the confusion of audio output my mac has as he move from an internal speaker and speaker output and causes the crash. Since I had bought a DAC (digital-to-analog converter) and set the audio output of the DAC first and have no accidents since then. It will be useful.
Thread 0 crashed: Dispatch queue: com.apple.main - wire
0 com.adobe.AudioSupport.framework 0x0000000103d7f8d0 ML::Device:GetNumberOfPhysicalChannels(unsigned_int,_bool) + 80
1 com.adobe.AudioSupport.framework 0x0000000103d6adb8 ML::CoreAudioHost:PrivateInitDriver(std::basic_string_
__ _,_dvacore::utility::SmallBlockAllocator::STLAllocator_ _>_const&) + 712
2 com.adobe.AudioSupport.framework 0x0000000103d6a18f ML::CoreAudioHost:LoadDriverPrivate(std::basic_string_
__ _,_dvacore::utility::SmallBlockAllocator::STLAllocator_ _>_const&,_bool,_bool) + 351
3 com.adobe.AudioSupport.framework 0x0000000103d6dac1 ML::CoreAudioHost:LoadDriver(std::basic_string_
__ _,_dvacore::utility::SmallBlockAllocator::STLAllocator_ _>_const&) + 33
4 com.adobe.AudioSupport.framework 0x0000000103d7b348 ML::CoreAudioHost::AddDependancy() + 56
Without worrying about whether I have a new project file or an existing one, changes or no retouching, whenever I click on export, Premiere Pro simply crashes. Same for Media Encoder - cannot open this same one. I have all the latest updates installed cs6, the computer is new for two weeks - OSX 10.9.1, NVIDIA GeForce GT 1024Mo of 650 M. The only way I've been able to export is through a back door: I use the dynamic link in After Effects and then returned to my sequences it. Help?
Trying to change in PP CS6 and get this error whenever I drag the files.
«I'm sorry, that a serious error has occurred which requires Adobe Premiere Pro stop.» We will try to save your current project".
This happens everytime I try to drag images. Apart from files or sites.
I'm working (at least trying) on a Mac Pro (mid-2012) running OS X Yosemite 10.10.1.
Processor- 3.2 GHz Quad-Core Intel Xeon
Memory- 16 GB 1066 MHz DDR3 ECC
Graphics- ATI Radeon HD 5770 1024 MB
Says Adobe Application Manager everything is up-to-date and I've tried everything I can think of.
Restart the computer.
Tests of various video files in the project (which happens with all)
Moving the files to another drive
Create a new project on another drive
Old project with images that have worked before.
No luck with anything. Any help is greatly appreciated! I have deadlines to meet and no backup computer!
I also lived down in Illustrator. I found my way to this subject and discovered that my problem is a Chrome extension called Pushbullet. After the suppression of Pushbullet of Chrome and restarted my computer, I was able to drag clips into my script again. If you use Pushbullet or perhaps another ill run Chrome extension, chances are, that could very well be the source of your problem!
Hello, recently I ran on an issue that is extremely frustrating and I can't seem to solve.
Basically, whenever I try to click on the 'file' tab or any reason, i.e. save or export. I'm greeted by the line of serious misconduct and one unexpected on me.
The main problem is that I am more able to back up or export project and if I try to use the keyboard to save or export shortcut that causes the crash as well.
This also happens with any project that I opened.
Any help please?
Your video, it seems that you are working with OS X 10.10 and 10.11. It only are not supported OS' in our system requirements for CS6. You must be on 10.9 or an earlier version.
If you are not working with a certified operating system, you will experience that we can simply not to support unexpected behavior. My advice is to reinstall an earlier version of Mac OS X, which is certified for use with CS6. Otherwise, I would advise updating to a newer version of Premiere Pro.
I've had this problem for a while now but have never been able to find a solution. Basically if I use something within Premiere Pro that opens a Windows Explorer dialog box (for example, when you choose a custom LUT), the program sometimes goes a little crazy.
The dialog boxes is not pop up and the program becomes unclickable. And when you try to click on what, whether it gives it its particular of Windows. That occurs when you use a program and a dialog box has popped up and you try to click outside the dialog box.
In the past, if I tried to end task and then cancelled, the program will open. However, with the last update things became different. It unlock again, but the program does funny things as it won't save. It does not update the video window when you rub. Etc., basically it becomes unusable and you will need to complete the task without being able to save your work.
All Adobe autour staff member?
Rarely. This is a user to user forum, mainly. Contact 'Adobe' here.
I can't open the first pro today, was very well these days.
I use a trial, but when I open it now, the purple panel shows, but they have everything going greys and hides behind the taskbar, please see my screenshot.
If we managed to make it work, in this case we are able to press 'o', which allows us to choose a project, then Premiere Pro load and displays as expected
I shot a video with the Canon 5 d Mark III (1080 p) and edited a 4 minute video that I am trying to export in an H264 file. I used the preset for Vimeo 29.97, 1080. But whenever export stops half way and first accidents. I tired 5.6 times and each time she stood for 2-3 hours before crashing. He really did once but the audio has had some problems. After that I could not export again! The information?
I use a Mac book Pro 15-inch, mid 2009, 8 GB of ram, running Mountain Lion and have the latest updates for first.
Try to remove all the bodies earlier and partially exported versions of the file. Then open a different project in Premiere Pro (any; even a new project will do). Go to Edition > Preferenes > Media and click the Clean button. Close Pr, open your project of problem and try to export again.
I had the first fail to open for some time now on one of my secondary PC. This computer has been configured with a network drive as its disk cache and links to projects.
It's as well as several editors can work outside the same RAID. Works perfectly, except for the fact that irreversible windows somehow the network drive. Once that has happened the first does not start and crashes when starting the program.
I got the network bound upward at some point drive and first launched again running with zero problems. Yet once foires windows, the network drive and the first does not work.
I need to reset the parameters of creation (disk cache settings).
THINGS I'VE TRIED:
I've tried holding Ctrl + Shift to reset, did not work.
I already tried uninstalling and reinstalling, but settings are not withdrawn and the program crashes.
I would just connect the network drive and then once the first spear change the disk cache and never do this again, but unfortunately the computer will not repeat on this disc partical.
Let me know if you need more details,
I am running windows 8, latest version of CC (just updated). I have 32gig of Ram, I7 overclocked at 4.4 GHz, Nvidia Graphics processor.
Thank you very much
Well now your post is over a year old, but recently, I had the same problem.
The solution was what you thought: redirect the path. But where? I searched the registry and there you have it:
Cache 8.0\Media Computer\HKEY_CURRENT_USER\Software\Adobe\Common
There is a key named FolderPath. Set it on a drive local and first should do it again.
BTW adobe: this is really a bad bad bug or bad conduct. If something doesn't work not software should ask another solution instead of just diet...
Whenever I try to open and read a PDF with Acrobat Pro XI, it freezes. Sometimes it will unlock after several minutes, but other times it doesn't. I have updated, redone the installation, etc.. It was working fine and then all of a sudden, out of nowhere, he started to do this.
I even did the repair option of Installation of Acrobat under help with it fixing it.
Could you please provide the version of the OS on your system?
Please refer to the mentioned KB doc:System Windows fix errors, freezes | Adobe software
Let us know if that helps.
When to (for example), Illustrator and AE program seems to have a greater likelihood of crashing. I was not able to determine exactly why this is happening.
I often copy - paste forms of AI in AE, but it is not always plant AE. It could be the speed with which I switch between programs, but I'm still not sure about this.
In addition, it breaks the audio driver somehow and Spotify (running in the background) stops playing. Restart Spotify corrects this problem.
AE crashes and is often frustrating. I sent Crash Reports, but so far no help.
I just activated registration--which has also caused some AE to fail. This time when (re) launch the program. It wouldn't start, but also did not highlight as suspended in the Force Quit of OSX dialog box. She would not answer Force closes and hung my system when I tried to reboot. You had to manually restart my Mac Pro.
Well, variable time!
Mac Pro (end 2013) 3 GHz 8-Core
64 GB of ram
OS X Yosemite (10.10.2)
After Effects CC 2014 with the latest updates
Illustrator CC (not 2014) same with the latest updates
He does not behave like that on my iMac at home.
Any advice would be (very) welcome at this time.
Huh! I should have checked the settings correctly. It is a facility relatively new compared with at home.
Solution: Check that there is enough RAM available for other programs.
In addition, light AICB could do the trick, too. But I suspect that the latter has a much greater effect.
I had so many problems with the CC (2014) since the 8.1 update. The last problem is interacting with the media in the project window. In any version of PP (7, 8.0.1, 8.1), when I try to drag the media from the project to the timeline window, I get the crash 'first Pro CC met a serious error... ". ». I use a Macbook Pro i7, 16 GB of ram, Nvidia GT graphic map of 750 m, on OSX Yosemite. I tried to clear the cache of media and the parameters of compensation at the start with alt + shift. I've been using 8.0.1 due to previous problems with ui serious lag on 8.1. I had more problems with the PP in the last 3 months than in the previous 7 years, I have used.
You have the extension installed "Pushbullet" Chrome? If so, you and Baemon should try to remove and then see if the problem goes away. He worked for others: Re: Premiere Pro CS6 crashes when drag-and -
J K L shuttle keys causing Premiere Pro to crash and stop. Someone having this same problem?
Sorry for this question.
Changing the audio channel seems to be the cause of my problems. I have change audio channels on the video for my project it to appear on my preview window use J K L to Polish thru and it hangs and stop.
This looks like a problem that we know. You can avoid collisions by turning off 2 Audio Preferences:
- Maintain the pitch audio when the shuttle
- Outputs multi-channel sum to Mono in the Source monitor
See if your situation improves after the deactivation of these preferences.
I use Lightroom 6.0 on a MacBook Pro 2010. When I'm in the mode develop and move a photo to another, the program crashes.
My system info follows, in which case it is useful. Please only respond with solutions, not "I have this problem, too." Thank you!
Lightroom version: 6.0 
Operating system: Mac OS 10
Version: 10.10 
Application architecture: x 64
Number of logical CPUs: 4
Processor speed: 2.6 GHz
Built-in memory: 8 192,0 MB
Real memory for Lightroom: 8 192,0 MB
Real memory used by Lightroom: 714,6 MB (8.7%)
Virtual memory used by Lightroom: 2 619.4 MB
Memory cache size: 302,3 MB
Maximum thread count used by Camera Raw: 2
Camera Raw SIMD optimization: SSE2
Exhibition: 1) 1680 x 1050
Go to the Lightroom preferences > performance > uncheck 'use the graphics processor' > restart Lightroom, and then check out.
Also, update the to 6.5.1 program: maintaining up-to-date for Lightroom
I started to program frequent crashes in first Pro CC 2014.2 Mac OS 10.10.3 on my Mac Pro 2013. This problem occurs when I switch to another program, say word or Adobe Audion back to Premiere Pro. I have the dialog box "we're sorry" and the application breaks down. About 50% of the time when this happens - when I reopen it the application that it hangs again - and then on the 2nd re - open it is successful. It's really annoying my workflow to worry about a crash whenever I have spend in AE or hearing. I uninstalled all the plugins, uninstalled and re-installed PP, erased the media cache and reset the preferences. Happening every day on this machine. FYI, I have an iMac 2013 running the same operating system that opened the same project files without this issue - it seems that it is specific to this machine for some reason any...
I suggest the following:
- Hing-while-working-Mac-OS-x-10-9-and-later/ http://blogs.adobe.com/kevinmonahan/2014/09/10/Premiere-Pro-CC-freezing-on-Startup-or-Cras
- Run a repair of permission to drive on your startup disk, and
- Reset the folder permissions and ACL error | Apple support communities
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