Reinstall of Vista Home Premium fails

I have a laptop Dell Inspiron 1720, in which the HD crashed. I tried to reinstall Vista Home Premium from reinstall OEM Dell drive. I followed the instructions from Dell. During the Windows loading it get to the Installation completion step and about 60% in the gauge bar, it hangs to the top and the screen goes black. After that four hours of waiting I tried to reinstall, it happened several times. So I bought a new HD and encountered the same problem. Could someone please inform the way in which this problem can be solved

http://support.Dell.com/support/topics/global.aspx/support/DellCare/contact_technical_support

If you have problems with the process of recovery of Dell, contact Dell.

It's Dell recovery process, not Microsoft.

See you soon.

Mick Murphy - Microsoft partner

Tags: Windows

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