Reinstall the recovery partition - drive (e) on gn561aar of HP Pavilion a6230n desktop PC

"HP Pavilion a6230n desktop PC
Serial number: {removed privacy}
Product number: gn561aar

OS - W7 home premium 64-bit

I had problems with the computer a few weeks ago and had to do a disk/partition Acronis backup restore. Drive C: / (and all my other readers) are working as they should but drive E:/where is the partition installed normal recovery does not restore properly. I recently had another problem and tried to do a restore using the partition HP recovery and got the error messages it is not found? I didn't use the Acronis since the results had already been mentioned.

HP web site does not list my computer and I think I need to order a set of recovery from my web research disc, but I'm going in circles on the HP web site trying to find out where to order or send an email to technical support. Looks like HP wants just to sell their hardware and then completely dump you after disregarding needs later? I am very frustrated with HP because it seems that if you have not purchased the equipment in the last 90 days you're in their "rearview mirror" when it comes to help?

I still have to call their phone support since I had 'experience' with their offshore support in the past and would really like to avoid new frustrating experience with the entire HP support system.  Why can't I just ask a question and get a resolution - is it too ask?  Apparently Yes...

Can anyone help me to get what I need to replace the recovery on my desktop computer partition and get it all working properly again? Thank you in advance for any help that will help solve this problem. Robert

Well, since the computer came with Vista, then the recovery partition will be of no other value to reinstall Vista, which I assume is not what is wanted.  If the Windows 7 install disk is always available, then reinstall Windows 7 on this disc and new departure.  Was the original Vista 32 bit and the new Windows 7 64-bit, so is not "upgrade was/is possible, but a new install anyway."  As the other 64-bit programs have been added after the upgrade to Windows 7, installers will need to be rerun to get install them after you have reinstalled Windows 64-bit.  Otherwise, the Acronis image can be used.  Unless HP has published this same model computer with Windows 7 64-bit, there is no HP support and hense no recovery partition. Sorry

Tags: HP Desktops

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