Reinstall the USB drivers for laptop G62-367DX operating system windows 7?

Hello!! I recently got a HP G62-367DX laptop about a month and half ago and a mouse without a wire about two weeks later. The mouse no longer works last week and tried to put his receiver in other ports usb with no luck there. I also tried to do a system restore and uninstall usb drivers and then by using the device driver to find the hardware changes defective. The only thing I got was an error indicating that the software device driver has not been installed successfully. Is it possible to manually install the drivers I need, or is it a problem of operating system that may require a reinstall of my OS? I would greatly appreciate any comments. Thank you.

You will need to reinstall the original chipset drivers.

Go to the Start Menu -> click on all programs ->, click on manage recoveryr (open Recovery Manager).

From there, under "I need help immediately" you can select "Hardware Driver réinstallation"-> click Next.  When you see the list of available selection drivers "ATi (or AMD) Driver VGA" and click Next.  Once it's done, click on finish, then will restart your computer and you can test your system/USB devices to verify that it is fixed.

If it does not, meet with your specific model number or PN (product number).

Tags: Notebooks

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