Reinstalling Windows, how to get the disk recovery or a license Windows from Dell?

I'm fixing an Alienware M17x R4 for my client.

I talked with support before X mas 3 times. They said that they send the restore CD TOMORROW. I have the actual recorded call. Then they called 2 DAYS later and said that they could not confirm address, which is apparently derived from the record of initial purchase (?). Then they say that they send CD TOMORROW again. I'm about to give up Dell and buy a freaking OEM license. In fact, who suggested what Dell support! But then I have to load the Windows license to the client and tell them that Dell is hopeless.

I would use a product key sticker to install since the OEM disc, but Dell has no more than 10 Windows.

My QUESTION is; All the difficulty in getting the Dell Windows CD, I mean, it's really worth?

Technically Dell sold a windows license but have not given one for the client, so it's a fraud.

The key to the COA is incorporated in starting UEFI by Windows 8 moving forward, as such, as long that you install the correct version of Windows came with the computer, you should not put in any key.

Tags: Dell Products

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