Reliability Monitor does not work in Win7 Ultimate

Can someone shed light on why the reliability monitor does not work in Windows 7 Ultimate? Apparently, it has not operated since I installed the operating system on a dual boot w/Vista system as nothing recorded, nor any indication that current operations record is!
I don't remember having a problem with the tools of Perf and Rel in Vista and performance monitor seems to work in Win7?
I already read the thread on this issue which was published in January 2009.
Any suggestions welcome!
Thank you

Hi dw_witless,

Thanks for posting on Microsoft Answers!

I suspect that data collection is not enabled. To follow the steps below to enable it:
1 activate the data collection for reliability monitor
Reliability Monitor uses data provided by the RACAgent scheduled task. Reliability Monitor will begin showing an indication of stability, and event information specific 24 hours after installation of the system.
The RACAgent scheduled task runs by default once the operating system is installed. If it is disabled, it must be enabled manually in the software component for Microsoft Management Console (MMC) snap-in Task Scheduler.
Membership in the local Administrators group or equivalent is the minimum required to complete this procedure.
To enable the RACAgent scheduled task
1. Click Start, click in the search box, type taskschd.msc, and then press ENTER.
2. in the navigation pane, expand Task Scheduler Library, expand Microsoft, expand Windows, and click RAC.
3 right-click RAC, click view, and click Show hidden tasks.
4. click on RACAgent in the results pane.
noteNote
The RACAgent task name is maybe not completely visible. If you don't find it, expand the name column in the results pane.
5. in the Action menu, click Activate.

If the steps above does not
2 reset the reliability monitor:
1. turn off your Windows 7 problem report history.
NOTE: You need to do step 6 at this link above to delete all the problems.
2. If the Reliablity monitor is open, close it.
3. open the Folder Options and select (dot) the hidden files and folders option, and click OK.
4. open Windows Explorer and navigate to C:\ProgramData\Microsoft\RAC.
5. to save the history of reliability data-
WARNING: This is an optional step, you will not be able to restore these data if you do not back up this data and it will be gone for good. If you want to ignore this, go to step 6 instead.
(A) copy the PublishedData and the StateData files and paste them to another backup location.
6 open the folder PublishedData.
7. Select all files in the folder and click on delete.
8. click on Yes to approve it.
9 open the StateData.
10. Select all files in the folder and click on Delete
11. click on Yes to approve it.
12. If prompted by UAC, then you will need to click Yes to each UAC prompt for each file in the folder StateData approve deleting each file one by one.
13. close Windows Explorer.
14 emptying the trash.
15 open the Options folder and select (dot) the do not show hidden files and folders option and then click OK.
16 open the Reliablity monitor to see it reset now own.
NOTE: If Reliablity monitor is already open, close and reopen.

For additional help, you can also check out the article below which explains more on reliability monitor:
http://TechNet.Microsoft.com/en-us/library/dd744567%28WS.10%29.aspx

It will be useful.

Thank you, and in what concerns:
Shekhar S - Microsoft technical support.

Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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