Remote assistance does not work anymore

Original title: 'remote assistance '.
I used to use request remote assistance.  The two parties have windows live mesgr.  It stops working.  Video and calls still work at this party.  Only remote assistance.  Can you help me?

Hello

 
1. have you made changes on the computer?
2. you receive an error message?

You can perform the steps in the link and check:
HOW to: Enable Remote Assistance in Windows XP
http://support.Microsoft.com/kb/305608

You can also check out the link:
Remote assistance may not work if Internet Connection Firewall is enabled
http://support.Microsoft.com/kb/310608

If you have any questions related to Live Messenger. You can display the query in the link mentioned to get assistance:
http://www.windowslivehelp.com/product.aspx?ProductID=5

Tags: Windows

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