Remote Assistance offers to the PC Windows XP

Hello

I'm trying to find out, why can't we do offer assistance remotely from Windows 7/8 for Windows XP Remote assistance works, if I send the invitation of Xp computer file to Windows 7/8 PC, but if just try to offer assistance remotely using "Advance the option of connection for the assistance service" in windows 7/8 by typing the name of the computer Xp or IP , I get this error: http://patrickhoban.files.wordpress.com/2012/09/ra-error1.png?w=595 
P.S. the permissions I, computer, everything is ok with network, firewall in Windows XP is disabled.
Perhaps someone knows where is the problem?

Hello

Thanks for the reply.

I suggest you to post the question on the link below. The team concerned, will help you.

http://TechNet.Microsoft.com/en-us/Windows/Windows-XP-support-and-troubleshooting.aspx

Feel free to write us if you have any further questions.

Tags: Windows

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