Remote control does not work, and the load does not appear on Apple TV

Hello

I just returned from vacation and my remote seems has stopped working.   Naturally, my first assumption was that the charge was simply exhausted.

Apparently that was the case.   He seems to have just died.

I did pay for more than two hours and it still does not appear under devices Apple TV.

My Apple TV 4 works very well because I use the remote control of my phone to navigate through it.

If I understand correctly what I look at you, it seems that the remote control is same not synchronized or recognized by Apple TV more.

Any suggestions on how to fix this?

A reset is complete? Restart... no change.

Thank you

Bob

  1. Have you tried pressing the menu and the button for a few seconds while it now an inch or two away from the Apple TV, if successful, you should see a message on the screen saying the remote was paired.
  2. If you have an older remote from a previous model MacBook or Apple TV, you can use to restore the Apple TV, which, in many cases, has been sufficient to reactivate the remote Siri. You must complete all upward to undertake a restoration.
  3. If you have a USB cable - C you can try to restore by connecting it to iTunes on a computer.
  4. If you have tried all of these steps, don't have a distance sooner or a USB - C cable or their use is too inconvenient, return it to the store where purchased for a replacement, or to couple for you.

Tags: Apple TV

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