Remote control of blackBerry Smartphones Support software

How to check if my blackberry 7020, BOMGAR Remote Support software has been installed?

As I know, software remote BOGMAR is not compatible with the BlackBerryOS and cannot be installed.

Tags: BlackBerry Smartphones

Similar Questions

  • BlackBerry smartphones updated software now issues:(aider!!)

    Hi guys. so I've updated my software on my bb curve 8520... Well the bb desktop software had asked me to do the experience works best with my phone. but it turns out to be the opposite. I can not call more I get this message when I try to call someone "can't call the current call" or if I managed to call I can't hang up unless the caller hangs up. my memory card is not working, or more, music and videos say 'impossible to read the content' but I can see all my photos. I can not view my airtime balance or update my bis. I tried to connect my memory card on my pc and it works fine when connected but as soon as I disconnect plays anything from my phone. I rebooted a million times. formatted the entire phone but nothing works! my alarm does not sound and sometimes when someone me the your text does not ring SMS. the update is performed from a 107... something to an update from 1788. I can do to fix all these technical stuff... im convinced this isn't the physical phone that is damaged. your help will be very appreciated. thanx

    Hello and welcome to the community!

    Given what you describe, I think that is better to a clean OS reload. The easiest way is, on a PC (you can not do on MAC):

    (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

    2) uninstall all the BB OS packages from your PC,

    (3) make sure you have the BB Desktop Software already installed

    (4) download and install on your computer, the BB OS package you want:

    • http://us.BlackBerry.com/support/downloads/download_sites.jsp
    • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

    5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

    • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
    • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

    6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

    6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

    If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

    You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

    You can also try the "skeleton OS Reload procedure" in an attempt to circumscribe the precise causal element:

    1. Load your OS "bare bones"... If everything is optional, do not install it.
    2. If the behavior is immediately, then try another OS with step 1
    3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
    4. Add one more thing - no matter how tempting, one.
    5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
    6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

    When the behavior shows up, you know the culprit... the last thing you have loaded.

    If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

    If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

    You may also use these tips:

    If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

    • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

    Good luck and let us know!

  • BlackBerry Smartphones Desktop software version corresponding device OS version?

    Hello and good day,

    I am very new to blackberry.  I just got a 8830.  I'm getting ready to download the Desktop Manager and was wondering if (since the OS on my device is v4.2.2.123), if I have to only download the desktop v4.2 Manager... or can I get 4.5 or 4.6?  Also, I downloaded the upgrade for take my OS v4.2.2.196 device so I can use a full 8 GB card.  Tips on how to install this on my device (it's currently just on my desktop where I downloaded it)?  Thanks for your time and patience and have a great day!

    BP

    There is no relationship with device software and desktop manager version. You can download and use the updated 4.6 with your Blackberry.

    Check the steps below for OS - upgrade

    Step #1

    Before you begin, make sure that BlackBerry Desktop Software is installed on the computer.

    Step #2

    Make sure that you have installed the software for device updated on your computer. Visit this link to get the software for device update the carrier OS download site.

    Step #3

    Users can perform a full or selective data backup by using the tool of backup and restore in BlackBerry Desktop Manager using the following steps:

    1. Connect the BlackBerry device to the computer that is running BlackBerry Desktop Manager.
    2. Open BlackBerry Desktop Manager.
    3. Double-click on the backup and restore.
    4. Select backup to perform a full backup or select Advanced to make a backup of specific databases.
    5. Choose a location to save the backup file, and then click Save.

    Step #4

    To perform a clean installation of the BlackBerry Device Software, do the following:

    1. Connect the BlackBerry smartphone to the computer and open BlackBerry Desktop Manager.
    2. Double-click The Application Loader icon.
    3. Click Next to start the installation process.
    4. Type your BlackBerry smartphone password, if prompted, and then click OK.
    5. Click on the checkboxes corresponding to the names of the applications you want to load, and then click Next.
    6. Click Advancedand then click the check box next to delete all already installed applications.
    7. Click on Next.
    8. Click the check box next to do not automatically back up the application during the process of loading data.
    9. Clear the check box next to the backup and restore applications installed wireless.
    10. Click Next > Finish.
    11. Once the process is complete, the load succeeded message. Click close to return to BlackBerry Desktop Manager.
  • BlackBerry Smartphones Support for the codec H.264 in OS version 4.5

    Hello

    I am a novice in the field of Blackberry. I recently acquired a BB 8820 phone. The version of the OS is 4.2.2.116. I would like to access H.264 videos on my phone. Will be updated to OS v4.5 help?

    Is another issue a 4.7 OSv? If so where can I download it?

    Thanks in advance

    Etienne

    Etienne says:

    Thanks a lot for your answer. But the 4.5 upgrade will solve my goal?

    Etienne

    I don't think so. The following article can help you to be sure.

    http://www.BlackBerry.com/BTSC/KB05482
    Media types supported on the BlackBerry smartphone

  • BlackBerry Smartphones new software download incomplete

    I connected my 8310 to my PC using BB Desktop Manager via a USB port and I was told there was new software for my device available for download. So I started the download, and when he was half, he stopped and would not continue. After a long time I gave up and tried to reconnect the device on my PC and the PC said that it does not recognize my BB.

    My BB does more work, just with a flashing red light I think it blew its brains. What choices do I have?

    Hello

    You will need to reload the operating system once the PC recognizes the device.

    http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB00125

    What I was doing to completely wipe my BB. I wrote this before and it printed.

    If your device does not work, perform a backup now if you have not already done save the file to a place and a name that you can easily locate it on computer.

    I then uninstalled DTM and then deleted all the other references to BB/Rim in Windows Explorer, thus eliminating the operating system for the BB to the computer in order to ensure that the version I want to reinstall a new version uploaded.

    Get the latest Desk Top software DTS)
    http://us.BlackBerry.com/apps-software/desktop/?CPID=OTC-DSKTPSW&CP=OTC-DSKTPSW

    and install it on the computer.

    Get the latest version of the operating system

    http://us.BlackBerry.com/support/downloads/download_sites.jsp

    and save it on computer.

    If the PC does not recognize the BB, you connect via the USB cable. Then remove the battery from the BB.
    With the battery pulled, connect the BlackBerry to the USB connector, and as SOON as you see USB - PIN: UNKNOWN, click Next. You must be quick. From there, you can put the battery in (make sure that you install the battery or else when completed the update of the OS and the device disconnects from the computer to restart, it will lose the power supplied by the USB connection and you will get an error and have to start all over again!).

    If you don't get it right the first time, try again (debrancher unplug the USB, remove battery, connect and click next while USB - PIN: unknown shows). You must be quick and the timing is key, so it may take you three or four attempts.

    To erase all data on your BlackBerry device, follow these steps.

    (1) download JL_Cmder http://www.4shared.com/get/oqP9V-2Q/JL_Cmder_v19.html

    (2) install JL_Cmder to the computer.

    (3) double check you have already saved the BB. If you DO NOT, you will lose all data.

    (4) make sure that DTS is closed and plug in the BB to the computer via USB

    (5) to reach the JL_Cmder on your computer and double-click it to start. Now, it may take a few tries to connect, so persevering until he does.

    (6) on the first screen, press a key to continue.

    (7) now, if your device uses a password, enter it now. If not, press "N".

    8) press 4 to start CLEANING

    (9) press on 'Y' to continue

    (10) now type "blackberry" to continue

    (11) on the BB, you see a white screen with an error "507". Don't worry, that's what you want! You are now ready to install the operating system.

    Launch the new Desk Top software on the computer

    (1) on the homescreen of the BlackBerry® Desktop Software, click Device > update my device.

    (2) click on view the other Versions. Click the version of the new OS you previously downloaded.

    (3) click on install. The DTM will install the OS and then provide you with a list of applications to install. If you have had problems with an application, do not install it.

    Do not disconnect the device until the whole process is finished and restarted the device.

    After 10 minutes, restart again by removing the battery slot while tension and leave for a few minutes.

    Leave it again for 10 minutes. You should now have a fully functional BB!

  • IR remote control Canon T5i smartphone app

    Hello! I tried two apps on Google Play, DSLR Remote and Remote camera apps. However, I can't make them work with my Canon T5i for remote control for shutter / timer.  This will be incredibly useful if it can work. Can anyone help? Thank you.

    I use Remote Camera c. 2.3.2 from the play of Google on my Galaxy Note 4. It has manual release, noise trigger and trigger the timer/bulb. It works fine for me! Just be sure to turn on your camera as described in the previous post. Also make sure that you point the issuer directly to your camera, because it requires line of sight to operate correctly.

  • BlackBerry smartphones this software allows us to connect with blackberry desktop

    Hello. What this software allows us to connect with blackberry desktop? For example, we use for samsung phone samsung kies. Please advice.

    It's the Blackberry Desktop Software. You can download it by visiting the link below.

    http://us.BlackBerry.com/apps-software/desktop/

    Ron

  • BlackBerry Smartphones Desktop Software - HELP! It syncs more

    After updating the software of office about a month ago I am more able to synchronize Organizer data. It worked wonderfully well before this, but I can't seem to find a link or site for the previous version of the software download. I tried to uninstall and reinstall the new software without success. I have reset the settings several times but without success. I connect the phone (torch 9860) to the computer and open the software. I put it on auto-sync and synchronize dialog box appears for a split second, then disappears. At this point, there has been no synchronization. I then click on the "sync button" bottom right of the screen and the Synchronization dialog box.

    Photos & video can be synchronized but not data. I left it like that for hours but nothing happens. The only way I can close it is CTRL + ALT + DELETE and close it through Task Manager.

    I'm doing something wrong? Can anyone help? It's bugged the hell out of me as it was working perfectly before. Is this the right place to ask this question because I'm having no luck elsewhere.

    Bravo!

    Hello Rob,

    Welcome to the community

    You can download older versions of the Desktop software on the link below. Just scroll below for earlier versions.

    http://us.BlackBerry.com/apps-software/desktop/desktop_pc.jsp

    Update your Mediasync:

    http://us.BlackBerry.com/apps-software/desktop/mediasync.jsp

    Guilbert

    Ron

  • BlackBerry Smartphones support BlackBerry Bluetooth and infrared?

    I wonder.  I don't have a Blackberry.  I can't afford a.

    My cell phone has Bluetooth.  I think the PDA is Palm have infrared.

    Both Bluetooth and infrared require close proximity of two devices for exchanging data from peer to peer, for example, a name of contact form one address book to the address book of others.

    Current and former BlackBerry devices support Bluetooth?

    Current and older devices BlackBerry support infrared?

    Thank you.

    Hi Gerry

    Welcome to the forum.

    Current and former BlackBerry devices support Bluetooth? YES

    There are many features available Ko to www.blackberry.com/btsc BT - just type "bluetooth" and click search.

    Current and older devices BlackBerry support infrared? NO.

    You are welcome

  • BlackBerry Smartphones DTM & software update to the device

    I was always under the impression that I needed to download and install the latest software for my carrier device (for my PC) before I can update my BlackBerry OS.

    However, I had a PC brand new, installed the latest 5.0.1 BlackBerry Desktop Manager software and then plugged a device with an earlier version of the operating system installed.

    The loading of the DTM he told me that there is newer software available and asked if I want to update the device.

    Can someone tell me where it's getting this update since? It's directly at RIM or it sees somehow what carrier I use and get updates of my career?

    If it's directly at RIM is a generic OS update and it will be OK to install?

    Thank you

    The notification is made by RIM, like a match for your device PIN to your carrier.

    So, if your operator has released an upgrade higher than DM sees on your device, he advises the upgrade.

    Me, I would not recommend upgrades "DM on the web. I've seen too many of them go very wrong.

    Download the full operating system and install it manually.

  • BlackBerry smartphones support 9630 software Shazam

    Hi, I go to the tour and I have a registered version of Shazam on my curve. It will work on the tour because he's just came out with the same software for the storm?

    By that I mean 4.7, I know they have different versions, but I wonder if it will work if I try to download it.

    Thanks for the reply!

  • Parental control of blackBerry Smartphones No. on BB Bold 9900

    Hello. My step daughter bought a new BB Bold 9900 (2nd hand) by his father.  She came home and her mother and I want to set parental controls, but there aren't any.  As in, the app to make settings in the options - isn't there!  I can't find anything on the net and wonder if his father bought a dud!

    Hey jobarkeruk,

    Welcome to the community of BlackBerry Support Forums.

    Thanks for the question.

    Parental control is an additional free download.  You can install it here, or via BlackBerry World: http://appworld.blackberry.com/webstore/content/122199/

    Let me know if you have any other questions.

    See you soon.

  • Japanese language of blackBerry Smartphones support issues

    I just had a 8120 from Rogers in canada and am curious to know if it has Japanese language support. I can't find any info in the manual of junk of Rogers. The company that I work is a Canadian subsidiary of a Japanese company, so a lot of my email of bosses is in Japanese. I did a search through the forums and through the support database perfectly useless. The results of the search of the database of support exist mainly press without any useful technical details which I find exceptionally delayed.

    Out of curiosity, does anyone know if a specific model has asian language support is available preinstalled in canada? Maybe a telus or bell phone. Since the messages of the forum by people are not displayed when they find a solution for the problem, otherwise it is not a fix for the lack of support from the Japanese language.

    So my Japanese cobbled together install language does the work. I got my boss to send me some messages in Japanese and they came through properly. So my language pack install worked.

    Here is the content of the ALX file to launch your own support of the Japanese police.  I've also used these files of three fonts of Indonesian blackberry IDEOGRAM software installation package.

    net_rim_font_japanese. COD
    net_rim_tid_dynamic_transcoding_data_EUC_JP. COD
    net_rim_tid_dynamic_transcoding_data_x_Johab.cod




    Characters Japanese blackBerry and the font Support
    Japanese characters and fonts for BlackBerry mobile devices Support.
    Research In Motion
    Copyright 1998-2007 Research In Motion

    Java

    net_rim_font_japanese. COD
    net_rim_tid_dynamic_transcoding_data_EUC_JP. COD
    net_rim_tid_dynamic_transcoding_data_x_Johab.cod



    So many people understand my background. I'm not a programmer on any level, so it was not simple or easy for me to understand because I don't know anything on the blackberry OS.

    I assumed it would be a good place to find this extra level of support provided by telus or rim. Of course, I was wrong to think that the people here were all useful information to share. So I'll share what I've learned to try to lead by example. Maybe if other people have done the same thing this forum could turn into what I thought I was going to find when I came here to help.

  • The blackBerry Smartphone Reload software: 552 (no answer, bb not detected when connected to pc)


    Nickolai, Hello and welcome to the Support Forums of community BlackBerry.com.

    1 have you done a recent backup of your Blackberry using the BlackBerry Desktop Software?

    2. If you pictures are stored on the card, you will be not should not lose them. Do you know?

    3. you don't say if you have, but that it has first: perform a simple reboot on the BlackBerry this way: with smart BlackBerry poweredphone, remove the battery for about five minutes and then reinsert the battery to restart. A reboot in this manner is prescribed for most defects and errors of operating system, and you will lose any data on the device doing so.

    4. If after the reboot, you still have the 552 error, you must make the device on the wiping and reloading. I posted the instructions below on how to fix this error and may or may not remove and delete your contacts.

    (1) make sure that you have Blackberry Desktop Manager installed.
    http://NA.BlackBerry.com/eng/services/desktop/
    (2) on your PC, go to start > run and copy and paste the following line exactly (i.e. with quotation marks):

    'c:\program files\common research in motion\apploader\loader.exe' /nojvm

    (3) the Application Loader Wizard will appear - click on "next".
    (4) in the ' connection: ' drop-down menu, you should see "USB - PIN: UNKNOWN". Click on the button "next".
    (5) you should see a list of applications ready to be installed for your Blackberry. Press Next and finish, and that you are well on your way to get your Blackberry to life. Just unplug and let the process finish completely.

    NOTE: If you do not display the list of applications mentioned in step 5 and instead to see the message "the Blackberry Desktop Software has no Blackberry Device Software for the device you have connected to the computer. Contact your wireless service provider or system administrator', then you must download the Blackberry operating system for your support and your device.
    http://www.BlackBerryFAQ.com/index.php/BlackBerry_Operating_System_Downloads
    Just select the appropriate type of carrier and network, select your Blackberry model from the list and download the latest version. Install this download and follow the steps above again and you should be on the right track.

  • Japanese BlackBerry Smartphones supported language for "BOLD" on the British network "three"?

    Hi, I've been agonizing over this any day tripe and I decided that it is time to get help. I'm new to Blackberry for three days, so go easy on me!

    I looked at various threads on various forums and the most common advice people get to get the support of the Japanese language are to install the packs of far East Telstra language on their own fund managers and delete the vendor.xml file.

    I have the latest version of the software from the site Web de Blackberry desktop. I tried to install two different versions, language packs of Telstra, after which no East Asian languages was not on the list to install on my Blackberry. It's as if I went through the installation process, but nothing happened. I tried both install language packs with the godawful Windows installation wizard (* coughI'maMacusercough *-I reluctantly used PC to someone else), and open them with the "search function" in the App Loader, but neither worked.

    It would be useful that I could at least just install a Japanese font so that I could read things. OTL

    What I am doing wrong? Help!

    kei_desk wrote:

    I'm sorry for the late reply; I went back to Bristol for a few days and most of my friends are Mac users.

    The version of my desktop software platform is superior to that one in the download of the software, and I use the latest version of Desktop Manager (4.7) while the said language pack version 4.6 - does that mean I actually have to downgrade my Office Manager to make it work? o.O

    No, the two are separated. On the device go to options, topic, look for the version in the format v.x.x.x.xxx.

    You're probably on a 4.6 device OS version already.

    The software is to facilitate the exchange of data between the device and the desktop only.

    The device OS is just that it only works on the device.

    Thank you

    Bifocals

    Sorry to be a noob!

    We were all new!

    In one of my first posts, I indicated that I had lost my name and my address.

    I told what I meant on my screen of the device. Boy that was a good time!

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