remote control stops working

I have a 600PC Touchsmart with TV tuner comes with a remote control to control TV channels / volume... etc.

It worked well for about 12 months. Now, the remote control works well when the PC is first turned on, but then stops working after about 20 minutes.  Only, it works again when the PC has been activated and turn it back on.

I replaced the batteries and the remote control - but this happens again - which leads me to think that this is a problem in the PC itself.

This may or may not be connected, but at the same time - the wireless mouse has stopped working and I had to buy a different mouse wth a wireless transmitter, connected to a USB port and now works fine.

Any ideas what could be the problem?

Hello jjf23,

To see if it solves the problem, follow these steps:

1. "control Panel."

2 system.

3. "Device Manager."

4 expand "controllers of Bus USB"

5 right click on each of the items listed individually and select 'Properties' for each item. If there is a "power management" tab click on it. Make sure that the "allow the computer to turn off this device to save power " unchecked.

6 click on "OK" and "restart" your computer.

If they are not already checked, simply reply with it.

Thank you

Tags: HP Desktops

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