Remote Desktop connection issues

Hello, I'm Microsoft Online Customer showing on my clients name. The concern of customers is as follows:

The customer wants more information about the Remote Desktop Connection for Windows Vista.

He wanted to know if it's really like using his old computer as a kind of digital external hard drive. His PC will have to be activated for the connection to work? Or should he have access to the info about it whenever he chooses, with the other computer is turned on or not.

The connection would be possiblebetween operating system Windows Vista Home Premium 64-bit and Windows 7 Home Premium 64 - bit as well.

Hello

I suggest that you ask the customer to return these items which would answer their questions.

Remote Desktop connection: frequently asked questions

Connect to another computer using Remote Desktop connection
Configure the remote desktop on Windows 7 systems

Tags: Windows

Similar Questions

  • The preliminary version of remote desktop connection has expired.

    The preliminary version of remote desktop connection has expired.  To download the full version of remote desktop connection, go to Windows Update or contact your system administrator (Please give me the solution for this problem)

    There are several ways you can solve the problem:

    You can copy the files from a Windows XP SP2 computer and then Windows Remote Desktop should work again.
    a. c:\windows\system32\mstscax.dll

    b. mstsc.exe

    Copy the files in safe mode if not just windows will recreate the files even if you replace them or delete them

    Or you can download an update from the Microsoft Download site and it will get your Remote Desktop works again.
    Update for Windows XP (KB969084) - The Remote Desktop Connection 7.0 client update allows you to use the new remote desktop Services features.
    http://www.Microsoft.com/download/en/details.aspx?displaylang=en&ID=20609

    Please read the known issues in Windows XP from the article above.

    I hope this helps.

  • Cannot print using Remote Desktop connection

    I have a computer that we will called XP. XP was XP loaded on this subject. It is on a home network with ethernet etc. It has a USB Samsung CLP315 printer attached to it, which we will call SAMSUNG.  XP print SAMSUNG without any problem. SAMSUNG is shared and has the latest drivers.

    Configuration on XP
    Pilot # is 3.04.85:44
    Port: USB001 virtual printer for USB Port
    Sharing installed additional drivers Intel environment Windows 2000 or XP

    Using Remote Desktop connection, I connect to my computer at work, that we will call the WORK that has Windows 7 above and is part of a local network. When you use Word for example on WORK, I should be able to print on SAMSUNG on XP. However SAMSUNG on XP does not present as a printer available. However, I can print from JOB printers shared on the local network or locally connected. Unfortunately, it is of limited use to me because I can not physically get the printed paper, or to know if the printed page correctly until the next day, I get to work.

    I have the Settings Options on the remote desktop connection when I connect XP to WORK remotely. I think that this complies with the info I found on the knowledge base.

    On the general tab, I have the correct name of the computer and user. I have "allow me to save credentials" deselected.

    Local "resources" tab, "materials and resources local printers" and "Clipboard" are selected. Under 'More', 'smart cards' and 'Cards series' are selected. Similarly 'Readers' and 'Supported peripheral Plug - n Play' and their subitems are all selected.

    Tab programs not specified

    If there is other information in the options that may be relevant, please advise and I will detail later.

    Already XP used to via the desktop connection to remotely connect to another computer to WORK which took place of XP. When I'd do things on the WORK and wanted to print with SAMSUNG on XP, SAMSUNG has shown on the list of available printers and would print WORK jobs

    On the local network at the office, WORK is connected and print to a shared printer on a computer showroom (XP) which is identical to the SAMSUNG for model # and driver. So by my way of thinking, the driver is already loaded and functioning.

    Any help would be appreciated.

    Hi JoePuter,

    For more specialized assistance on this issue, please repost your query on TechNet Forum.

    TechNet Forum

    http://social.technet.Microsoft.com/forums/en/w7itpronetworking/threads

    Thanks and greetings

    Karena R

    Microsoft Answers Support Engineer

    ---------------------------------------------------------------------------------------------------------
    Visit our Microsoft answers feedback Forum and let us know what you think

  • Want to access another computer on Windows 7 using Remote Desktop connection

    Dear member of the community,

    I have 2 desktops, one with 10 windows and more with windows 7. Now I want remote access to the computer windows 10 windows 7 without logging on the computer windows 10. Kindly, guide me for the same thing.

    Hello Alice,.

    I would like to know some information about the problem so that we can help you better.

    The computers are connected to a domain network?

    Thank you for details on the issue.

    I also appreciate that fact that you want to access 10 Windows in Windows 7 remotely.

    With Remote Desktop connection, you can connect to a computer running Windows from another computer running Windows that is connected to the same network or to the Internet. For example, you can use all of the programs, files, and network resources from your computer on your computer at home, and it's just that you are sitting in front of your computer at work.

    To connect to a remote computer that computer must be turned on, it must have a network connection, Remote Desktop must be enabled and you must have access to the network to the remote computer (this could be through the Internet), and you must have permission to connect. To obtain permission to connect, you must be on the list of users. Before you start a connection, it's a good idea to search the name of the computer you are connecting to and to make sure that Remote Desktop connections are allowed through the firewall.

    I suggest you use the steps in this article and check if it helps.
    Reference:
    Connect to another computer using Remote Desktop connection
    https://support.Microsoft.com/en-us/help/17463/Windows-7-connect-to-another-computer-remote-desktop-connection

    I hope this information helps.

    Please let us know if you need more help.

    Thank you

  • Remote Desktop connects then stops after a few seconds

    I have two laptops to Windows 7.  We run OpenVPN which I will refer to the VPN server.  The other is the Client and with me on trips.  Open VPN is configured on the Client and the VPN server, and I can connect from inside and outside the network without any problems.  I also have an Open VPN Client with another port configured on a server QNAS.  I can connect without any problems.

    I want to run the OpenVPN server on one VLAN separated to prevent users to see my internal network and only sees another NAS.  I also use the VPN to offer our few users (3) the ability to connect and use my static IP address.

    I have a router TP-Link-ER-6120.  I can configure the three ports to run in 3 separate VLANS.  When I configure the VPN server works on my regular network to exploit the VLAN1 and VLAN2, I can always connect to OpenVPN and all I want to do works (NAS and Internet access with my static IP).  However, when I try to establish a Session to the VPN server computer remote desktop, I get the login and enter my user name and password.  I see the remote desktop window, open and usually see the remote desktop wallpaper and loading the desktop icons.  Then it crashes.  If he does until I can see the desktop, it automatically attempts to reconnect.  If she makes it that far, it stops with a window that says Remote Desktop connection has been disconnected.

    If I come back in the configuration of the router and change the configuration of VLAN for the server VPN is on the same virtual network, I can connect and the remote desktop connection is successful, as long as the customer is located on my network.  If I connect the Client to the VPN server from outside my network in this configuration, the remote desktop will always fail in the same manner described above.  I also have a QNAS on my network with OpenVPN configured and operational.  If I connect the Client computer to the QNAS, I can connect to the VPN server until the VPN server is placed in its own VIRTUAL LAN.

    Thus, work Desktop connections to local computers.

    However, since a remote off-grid remote office connections begin to work, but are stopped when connecting.

    -J' I ping the VPN server during connection attempts and never lose the connection.

    -J' used telnet to Server VPN 3389 port and it connects.

    -J' turned off the firewalls on both sides and went up to remove Symantec on the VPN and BitDefender server on the side side Client to use Windows Firewall on both.  And then disabled Windows Firewall as well and still no joy.

    Is there a setting in Windows I'm missing that allow the desktop connection remote on the LAN, but not enable during login remotely even if I can ping, telnet and usually access the rest of the network?

    Is it maybe a configuration problem on the side of the router?  Installation side route is a very simple graphic interface.  I configured for the VPN service roads and they remain in place (one for the QNAS) and one for the OpenVPN server.  I set up a static route (virtual server) for port 3389 go directly to the IP address of the VPN server, but that did nothing.

    Miss me probably something simple, but it launched my ass for weeks now.

    Any ideas?

    Hello Michael,

    Thank you for visiting Microsoft Community and we provide a detailed description of the issue.

    By the description, I understand that the problem with remote desktop connects and then stops after a few seconds on the system.

    Certainly, I understand your concern and will try my best to help you.

    To get more information about it, we have a dedicated forum where these issues are dealt with and would be better suited to the TechNet community.

    Please visit the link below to find a community that will provide the best support.

    http://social.technet.Microsoft.com/forums/en-us/home?category=WindowsServer

    I hope this information is useful.

    Please let us know if you need more help, we will be happy to help you.

    Thank you.

  • Remote Desktop connection: Windows 7 Home Premium 64-bit connects to the computer of Windows XP VPN

    Hi all

    I am trying to establish remote desktop TO my new laptop (Windows 7 Home Premium 64-bit) on my computer (Windows XP) work via a VPN. The VPN Client connects to my network to work with no problems, but when I try to use the remote desktop connection I get an error message:

    Remote Desktop cannot connect to the remote computer to one of the following reasons:

    (1) remote access to the server is not enabled

    (2) the remote computer is disabled

    (3) the remote computer is not available on the network

    Make sure that the remote computer is on and connected to the network, and remote access is enabled.

    Items 1-3 are working well, so I guess that the problem is caused by another issue?
    I'd appreciate any help.
    Thank you
    Lou
    Thanks for your response Al. To answer your qus:
    (1) cisco VPN Client for 64 - bit.

    (2) I don't know how to ping through the VPN tunnel - I don't see this option, anywhere in the Cisco customer (I'm not a professional, just a user)
    (3) Yes. Also, I can connect to the host PC via my old laptop XP (xp) of fine House, just not my new laptop (Windows 7 Home Premium) so the problem must be with my new laptop rather than at the end of the host PC.

    After that you connect through the VPN tunnel open a command window, IE. go in Start > run , then type cmdand type ping DRC-hostname or IP-address-DRC ping.

    Examples:

    Ping lou - pc

    ping 192.168.1.25

    FWIW, I have a desktop computer home wireless Windows 7 Home Premium SP1 64 bit on my LAN that connects fine to a XP Pro SP3 32-bit Wired test machine using [DRC] remote desktop. Now XP Pro SP3 DRC test machine is configured for a static IP address and I have manually configured the network mask, gateway, DNS resolves and made sure that NetBIOS over TCP/IP is enabled in the properties of the NETWORK Ethernet card on the test computer.

    Just for fun, I checked the hashes of file for the file mstsc.exe on the Win 7 Home Premium 64-bit machine and a machine Win 7 Home Premium 32 bit I have and hashes were a bit different as the size of the files. The versions of the files are the same though. I assume that the difference is because we're 64-bit to 32...

  • How can I return Windows on the desktop after the remote desktop connection is disconnected?

    Greetings,

    When I connect to Windows from another computer with desktop connection remote, Windows will display connection, and when I disconnect it remains this way to the login screen.

    How do I log back as it was before I am connected remotely? Or how he stop going to the total login screen?

    Thank you

    Hello

    Thanks for posting your query on the Microsoft Community.

    According to the description, I understand that when you connect to Windows from another computer with windows, remote desktop connection goes to the login screen and when you disconnect, he stayed at the login screen.

    I would like to inform you that it is by default technical, it will go to the login screen.

    If you have any additional questions regarding this issue, I suggest you to post your query on TechNet forum.

    The problem you are having is better suited in the TechNet forum, we have a dedicated team with advanced tools and permission to help with such issues.

    https://social.technet.Microsoft.com/forums/Windows/en-us/home?category=w7itpro

    Please let us know if face you any problems with Windows in the future. We will be happy to help you.

  • Can we share a link between the Group of users for a direct connection for remote desktop connection?

    Hello community,

    I am running the scripts on one of our internal server - Windows Server 2008 R2, which I connect remotely by the connection service Office. My thought is, I want to share a link to users that are running on the machine local windows 7, which leads directly to this folder on the remote server where the script results are stored.

    Ofcourse Remote Desktop connection is the name of the computer, the user name and password. Therefore, the link I want to share to open this dialog box asking for details and take the user directly in the folder.

    I know that sounds like what we are doing to map a network drive. But just hoping if it means something.

    Looking for answers.

    Thank you

    SAI

    This issue is beyond the scope of this site and must be placed on Technet or MSDN

    http://social.msdn.Microsoft.com/forums/en-us/home

  • Use of material connected to the remote computer during remote desktop connection session?

    I use Remote Desktop Connection a lot, and I mean... A lot. In addition to managing workstations without having to leave my desk, I started to run to the House to make use of the desktop computer powerful in the room without having to get up from the couch and laptop.

    However, I began to discover that far, I had to connect to the desktop computer to complete a task. An example is the computer that I'm controlling from the living room does not burn a disc. I can go stick a disc in the drive... but for some reason when I'm logged in from the outside, programs can't find the hard drive.

    Another thing I just tried... (... and before you think 'kinky'...) Just know that I think 'Security'... lmao), was to see the web cam (Microsoft LifeCam). Unfortunately just like the hard disk, the program says "connect the webcam to the computer.

    I guess the reason for this is to integrate the local hardware of controller in the session remotely... but whatever the reason, is there a way for me to operate the hard drive and the webcam to the computer, I'm connected during a session remotely with Remote Desktop Connection?

    Thanks :)

    (Moved to programs)

    Hi Chris,

    I suggest you to ask your question in the TechNet Forums, where we are the support technicians who are well equipped with the knowledge on issues of remote desktop.  Please visit the link.

    http://social.technet.Microsoft.com/forums/en-us/home?category=w8itpro

    Answer please if you have any questions.

  • Experts Question Remote Desktop connection...

    I'm looking for someone with a lot of experience with Windows Remote Desktop Connection to answer a basic question or two...
     
    I have a WireShark capture (one side unfortunately) which shows 880 MB sent from the client connection remote desktop, running on the host. but I have no capture WireShark volume package from the host of the IP address of the client. The capture is for a period extending over 32 hours. I wonder trying to determine (guestimate) the amount of data that would have been sent between the host and the client... I know it's a real question here; That's why I'm looking for someone with real experience of connection Office remotely.
      
    Given that if the volume of traffic from the client to the host is 880MBytes more than 32 hours; is it at all possible to guess how much would have been sent between the host and the client?
     
    Please be nice, it is important and this is all the information I have.
     
    Thank you!

    Hello

    Welcome to the Microsoft Community forums.

    I suggest you to send your query using TechNet forum for this issue.

    Check out the link to post your query to the TechNet forums.

    https://social.technet.Microsoft.com/forums/en-us/home?category=w7itpro&filter=AllTypes&sort=lastpostdesc

    I hope this helps. If you have any other questions, we will be happy to help you.

  • Windows Small Business Server Remote Desktop connection

    Original title: Remote Desktop connection

    I am using a remote connection, but I get this error message. What it means and how to fix it?

    Hello KidateLirame,

    Based on the provided screenshot and online information, I searched this problem seems to be related to Windows Small Business Server, for better assistance on this issue, I would recommend that you post the question in the Windows Server Small forums.

    Here is the link for the same thing.

    http://social.technet.Microsoft.com/forums/en-us/home?category=SBSServer

    Thank you.

  • Remote Desktop connection does not Windows 7 Home Premium computer connect

    Hi guys,.

    I regularly connect to computer Windows 2003 Server R2 of various computers via remote desktop without problem. However, I just got a brand new computer running Windows 7 Edition Home Premium and for some odd reason I can't connect to the Windows Server 2003 by using Remote Desktop connection. I tried to disable the firewall on both computers with no positive results. My DRC telling me that it cannot connect.
    Can someone give any idea why this computer refuses to connect? Y at - it no service apart from the DRC services that should be running and can I get a list and try to restart their? Is it possible to re - install Remote Desktop connection? Maybe a download for windows 7 because I find only one for Windows Vista & XP.
    Thank you
    Viclabs...

    Hello

    I suggest you to report this issue in support for Windows Server 2003 TechNet Forums: http://technet.microsoft.com/en-us/windowsserver/ff354964

    Thank you.

  • I need to set up my computer at home to print from a working remote desktop connection - how to put in place

    I need step by hep instructions on how to install one in my home computer can print remote desktop connection works.  OS 7 Pro work and home OS is Windows 7 home preuiem.  I don't know how to set options in local resources.  I just need to set up my printer driver or printer on the remote computer.

    Thank you

    Hello

    Thanks for posting your question in the Microsoft Community forums.

    I see from the description of the problem, you want to know how to configure the printer to print from the remote desktop connection.

    I will surely you help with this.
    I suggest that you set these settings before you connect and check if it helps.

    (a) Open Remote Desktop connection by clicking the Start button, clicking all programs , clicking Accessories, and then clicking Remote Desktop connection.
    (b) click on Optionsand then click the local resources tab.
    (c) under local devices and resources, Select the check box Printers .
    (d) click Connect to start the session.

    If the problem persists, I suggest you send the request in TechNet community to improve assistance in this regard. Please visit the link below to find a community that will provide the support you want.
    http://social.technet.Microsoft.com/forums/en/w7itpronetworking/threads
    Let us know the status of the issue after you perform the troubleshooting steps. If you need additional help or information on Windows, I'll be happy to help you. We, at tender Microsoft to excellence.
  • Several passwords for pop account are lost and the remote DESKTOP connections is no longer have registered credentials after logging out of the laptop to the domain and rebooted.

    Original title: passwords lost after reboot

    I have a user with multiple pop accounts and multiple rdp servers to which it connects

    When the laptop is connected to the domain he is allowed to save the credentials of rdp as usual and also its pop accounts work fine

    If the laptop is removed from the dock and hibernating come off hibernation works very well

    the problem starts when it restarts in fact the laptop when it is on the road.

    When he goes in outlook passwords for pop account are lost and all its Remote Desktop connections is no longer have recorded identification information

    his outlook passwords will save is no longer and rdp connections will save is no longer

    Once he returned to the office and connects back to the field all his pop account passwords are restored, the credentials of the rdp remain missing, but it can re - save them

    any ideas where to look for problem

    I also noticed inot laptopn with another user and will not experience the issue

    Hi, Robert Allen,.

    Thanks for posting your question in the Microsoft Community Forum.

    According to the description, you have a user facing problems with multiple pop accounts and rdp credentials when the connection / disconnection of a domain.

    Since the problem is associated with multiple pop accounts and rdp credentials when the connection / disconnection of a domain, the question you posted would be better suited for the IT Pro on TechNet public. I would recommend posting your query in the TechNet Forums to get help:

    Windows 7 networking TechNet Forums

    It will be useful.

    Let us know if you need help with Windows related issues. We will be happy to help you.

  • Without the mode remote desktop connection full screen

    Surface 3 Remote Desktop connection will not be full screen in my window size making it full-screen small enough. How can I change that. I find nothing in the framework for the RDP Protocol.

    Hello James,.

    Thanks for posting your question on the Microsoft community.

    Thank you for details on the issue.

    You can press "CTRL + ALT + BREAK" keys to switch between full screen and window mode.

    However, for additional assistance, please ask your question on TechNet forums where you can get assistance for IT professionals.

    TechNet Forum
    https://social.technet.Microsoft.com/forums/en-us/home?Forum=w8itpronetworking

    I hope this information helps.

    Thank you

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