Remote Desktop has stopped working suddenly Premium Ultimate

I used to be able to remote desktop to my laptop with Vista Home Premium on my desktop with Vista Ultimate. All of a sudden, it stopped working (March 09). I tried many steps of troubleshooting without success and I searched and searched online with no resolution. Help! I examined even the laptop to ultimate upgrade, but I seriously doubt that would correct the problem, since I should be able to remote desktop ON the ultimate machine (not in it, of course) and did so successfully for over a year... so far. I don't know what changed between yesterday and today, with the exception of Windows updates. No other software or hardware has been installed. The laptop has wireless and it works very well - I can access the Internet and the network with no problems at all.

Steps, I have taken/other info: (not necessarily in order - just write them as they come to me)
1) reset all the workstations and the router (I have a 3rd computer which has XP also).
(2) checked to make sure port 3389 is open on my router 2 and in the firewall (McAfee). Within McAfee, do ensure that the remote desktop program and service were allowed, both directions and on all the workstations. Also controlled canyouseeme.org to ensure that port 3389 is indeed open and he succeeded.
(3) connection I tried with the firewall disabled on two workstations and always without success.
(4) Made sure that on the host, the remote settings have been enabled and all users can connect, using any version of Windows. Also tried unchecking, reset and rechecked.
(5) the user accounts on all workstations are directors.
(6) the fact that the Terminal Server service has been started on the host. Tried them stopping and restarting.
(7) tried ping - success in all directions by the two IP address and computer name.
(8) network resources are available in all directions - I can see and access files shared all around.
(9) installed all the Windows updates available. Reloaded later.
(10) remote desktop from the laptop to the machine off XP is successful. Ultimate machine to XP is successful. From XP to ultimate is successful. The only one who does not work (and it's an important) is from the laptop to the machine by excellence. Argh!
(11) even tried to restore the laptop provided the factory (tested - didn't work) and then through all Windows updates (test I went - never able to operate).
(12) fact that Windows Firewall has been disabled on all workstations.
(13) fact that network discovery, file sharing and public folder sharing is turned on.
(14) RDP I tried with the name of the computer with the IP address.
What Miss me? The only thing I can think is that somehow one of Windows Update caused this problem, but my research online for someone else knows this at the same time me are coming short. So I'm completely confused and frustrated!
Thanks for reading my post, and I'd appreciate any help.
Sally

I didn't need to post on the technet forum, because I have solved the problem. I decided to bite the bullet and just give my idea to try and hope for the best (created a first system restore point). The solution was so freakin ' easy... wonder why I couldn't find all the details on how to do...?

In any case; On the ultimate box (the one I am trying to remote desktop in), I opened the management console (mmc.exe) and add the Certificates snap, for the computer account, computer local. Double click on certificates, double click on the desktop folder remotely, double click on the Certificates folder and highlighted the certificate (there was only one, with the name of the computer as the title) and removed (first of all, I copied and put it in another folder, just in case where).

This solves completely the whole issue and workaround is no longer necessary.

I hope this helps someone else.

Sally

Tags: Windows

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