Remote Desktop has stopped working suddenly Premium Ultimate

I used to be able to remote desktop to my laptop with Vista Home Premium on my desktop with Vista Ultimate. All of a sudden, it stopped working (March 09). I tried many steps of troubleshooting without success and I searched and searched online with no resolution. Help! I examined even the laptop to ultimate upgrade, but I seriously doubt that would correct the problem, since I should be able to remote desktop ON the ultimate machine (not in it, of course) and did so successfully for over a year... so far. I don't know what changed between yesterday and today, with the exception of Windows updates. No other software or hardware has been installed. The laptop has wireless and it works very well - I can access the Internet and the network with no problems at all.

Steps, I have taken/other info: (not necessarily in order - just write them as they come to me)
1) reset all the workstations and the router (I have a 3rd computer which has XP also).
(2) checked to make sure port 3389 is open on my router 2 and in the firewall (McAfee). Within McAfee, do ensure that the remote desktop program and service were allowed, both directions and on all the workstations. Also controlled canyouseeme.org to ensure that port 3389 is indeed open and he succeeded.
(3) connection I tried with the firewall disabled on two workstations and always without success.
(4) Made sure that on the host, the remote settings have been enabled and all users can connect, using any version of Windows. Also tried unchecking, reset and rechecked.
(5) the user accounts on all workstations are directors.
(6) the fact that the Terminal Server service has been started on the host. Tried them stopping and restarting.
(7) tried ping - success in all directions by the two IP address and computer name.
(8) network resources are available in all directions - I can see and access files shared all around.
(9) installed all the Windows updates available. Reloaded later.
(10) remote desktop from the laptop to the machine off XP is successful. Ultimate machine to XP is successful. From XP to ultimate is successful. The only one who does not work (and it's an important) is from the laptop to the machine by excellence. Argh!
(11) even tried to restore the laptop provided the factory (tested - didn't work) and then through all Windows updates (test I went - never able to operate).
(12) fact that Windows Firewall has been disabled on all workstations.
(13) fact that network discovery, file sharing and public folder sharing is turned on.
(14) RDP I tried with the name of the computer with the IP address.
What Miss me? The only thing I can think is that somehow one of Windows Update caused this problem, but my research online for someone else knows this at the same time me are coming short. So I'm completely confused and frustrated!
Thanks for reading my post, and I'd appreciate any help.
Sally

I didn't need to post on the technet forum, because I have solved the problem. I decided to bite the bullet and just give my idea to try and hope for the best (created a first system restore point). The solution was so freakin ' easy... wonder why I couldn't find all the details on how to do...?

In any case; On the ultimate box (the one I am trying to remote desktop in), I opened the management console (mmc.exe) and add the Certificates snap, for the computer account, computer local. Double click on certificates, double click on the desktop folder remotely, double click on the Certificates folder and highlighted the certificate (there was only one, with the name of the computer as the title) and removed (first of all, I copied and put it in another folder, just in case where).

This solves completely the whole issue and workaround is no longer necessary.

I hope this helps someone else.

Sally

Tags: Windows

Similar Questions

  • Connection remote desktop has stopped working

    I'm used to be able to connect via the desktop remotely from my computer Windows 7 on my Windows XP computer. Both machines have been recently updated (Windows updates) and now remote desktop doesn't work anymore.

    After that the two machines reboot their updates, I tried to connect to the Windows XP computer.  I got a dialog box on my Windows 7 machine (which was never released before) titled "Windows security" and asks me to enter my credentials. It shows my username (which is displayed correctly), and give me the ability to use another account.  There is also a small box downstairs that allows him to "remember my credentials".  As I said, I've never seen this front window.
    When I put my password it comes up with another dialog box that reads 'fixing remote connection', where he stops, then fails stating that "the connection attempt has failed."
    I checked on the remote computer (XP), that he will accept Remote Desktop connections.  I checked my username and password I use are correct.
    I went back to my machine windows 7 and tried to use remote desktop.  This time, I never had the Windows 7 dialog box (one titled "Windows security") it displays the Windows XP login screen (which is what it normally does).  I was able to connect properly.
    Now, today, I tried to use the desktop remotely again, but again got this dialog "Windows security" Windows 7 once again and the same problem everywhere.  I can't connect to the XP machine more.
    Any idea what's going on?

    Hello J Kerchner,

    Thank you for visiting the Microsoft Answers site.

    The question you have posted is related to remote desktop and would be better suited to the TechNet Windows community. Please visit the link below to find a community that will support what ask you:

    http://social.technet.Microsoft.com/forums/en-us/winserverTS/

  • Remote Desktop has stopped working

    All of a sudden I can't RD my server (under Win 7 Pro).
    I can access all the drives shared without problem but Remote Desktop behaves as if she's not here.
    The server presents itself under the management of network and homegroup.
    I looked and remote desktop has been enabled on the System/Remote Server settings dialog box.
    When I delete the credentials and try to connect - remote desktop is not even asking me my PW.

    As the saying goes - It was working fine a few days ago and I wouldn't change a thing.

    Hello

    Thank you for visiting the Microsoft answers community site. Your question of Windows 7 is more complex than what is generally answered in the Microsoft Answers forums. It is better suited for the IT Pro TechNet public. Please post your question in the TechNet Windows 7 networking forum.
     
    http://social.technet.Microsoft.com/forums/en-us/w7itpronetworking/threads

    Hope this information is useful. Please let us know if you need help.

  • Remote Desktop has stopped working on windows server 2008 r2

    My windows Server 2008 are no longer accessible through Office remotely. System was fine until yesterday, now, it does not accept rdp connections.

    Hi Doug,.

    The question you posted would be better suited in the TechNet Forums. I would recommend posting your query in the TechNet Forums for further assistance:

    TechNet Forums (Services Terminal Server) remote desktop services

  • My network card on my Inspiron 1750 has stopped working suddenly.

    My network card on my Inspiron 1750 has stopped working suddenly. I left the computer, while I was working online, went for about 2 hours, and when I came back, I wasn't online more. I can't reconnect to the internet. I was on the phone with the cable operator for two hours Tuesday night, and they said that I probably need an updated adapter. My computer tells me it is good, but then again, I can't connect to the internet to check. I tried an ethernet connection, but it is not recogniziing either. What should I do?

    Hi Joyce,

    Thanks for posting your query in Microsoft Community.

    I understand from the description of the issue that you are facing problem with Internet connection in Windows 7. I will certainly help you in this matter.

    Were there any changes made to the computer before the show?

    Please follow the steps in the link.

    Wireless and wired network problems

    http://Windows.Microsoft.com/en-in/Windows/network-connection-problem-help#network-problems=Windows-7&V1H=win8tab1&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1

    Using the windows-related issues feel free to post on the Microsoft Community Forum.

  • Windows Installer has stopped working on Vista Ultimate 64 - bit SP2

    Hello

    My Windows Installer has stopped working all of a sudden (probably common last week).  I get no error message at all.  It simply doesn't get it.  The programs can be installed and uninstalled by there own systems updated, but the changes are not reflected in "programs and features".  When I ask Windows Installer to run under programs and features, I get the usual verification pop-ups, but once I click on the last approval, nothing happens.

    I tried to install a new Windows Installer from the Microsoft Download site and each time, the program "check updates" and I get an error message that says "this update does not apply to your version," (to paraphrase).  I tried to install Windows 6.0, v-2, x 64, but when it does not work I tried all (LOL) with the same result.

    At first I thought that my computer can was struck by a malicious code, so I ran MSE, remove malicious software (FULL) Windows for January and Advanced System Care 3.  All scans is come-up 100% clean!

    I tried to restore my computer to a point 3 days does not.  As Murphy's law would have, I disabled the restore before January 12 points.

    Windows Update online might work.  I get notifications for optional updates for MSE and AFAIK, they are applied.

    Edit: One more important thing, the uninstall on Advanced System Care 3 feature does more either.  It's almost like the hooks to the installer of Windows have been removed to that also.

    Installation service seems to be very well and the value 'manual '.

    Any thoughts on the subject?  I can reload Windows from "day 1", but would rather not.  Laughing out loud.  I have my drive so.  :-)

    Thanks in advance for your help.

    Intel DG-965WH
    Intel Dual Core 2 Duo E6300
    4 gig of RAM @ 800 MHz
    Windows Vista Ultimate 64
    NVIDIA 8500 GT (512 MB)


    A BIG 'Thank you' to Marilyn!

    -----------------------------------

    Start, CMD (run as administrator), sfc/scannow worked!

    Details are provided in convertible bonds. Journal windir\Logs\CBS\CBS.log.  (C:\Windows\Logs\CBS\CBS.log)

    Why doesn't Windows come with a BACK order book any more?

    Thanks Marilyn!  You get a GOLD STAR for today!  :-)

  • message, macromedia projector has stopped working on vista ultimate, never had a problem in the past. I tried tons of solutions that nothing works.

    Macromedia projector has stopped working, get this message when I try to play or install bigfish games. never had a problem, the recent past is only.
    my pc is vista ultimate
    tried several solutions, none works, very upset and frustrated

    Hi scooby65,

    Thank you for using the Microsoft Answers forums.
    a. do you receive any error messages?
    b. did you change to your computer recently?
     
    Try to temporarily disable all security software and check if it helps.

    For more information, visit the links below:
    http://Windows.Microsoft.com/en-us/Windows-Vista/turn-Windows-Firewall-on-or-off
    http://Windows.Microsoft.com/en-us/Windows7/disable-antivirus-software
     
    Also perform the following steps.
     
    Try these steps and check if this helped:
     
    1 left-click on start
    2 - right click on computer
    3. left-click on properties
    4 - left click on advanced system settings
    5 - running, click settings
    6. left click on the parameters of Performance data
    7 - click TURN DEP FOR ESSENTIAL WINDOWS PROGRAMS AND SETTINGS ONLY.
    8. click on apply and then OK.
     
    Alternatively, you can try to install in clean boot mode and check if that helps.
     
    Steps to start in clean boot mode:

    1. click on start, type msconfig in the search box and press ENTER.

    If you are prompted for an administrator password or a confirmation, type the password, or click on continue.

    2. in the general tab, click Selective startup.
    3. under Selective startup, clear the check box load startup items.
    4. click on the Services tab, select the hide all Microsoft Services check box, and then click Disable all.
    5. click on OK.
    6. When you are prompted, click on restart.

    http://support.microsoft.com/kb/331796 . In addition, see the section on how to restore your computer to a Normal startup mode.

    Alternatively, you can try to uninstall and reinstall adobe flash player and check.

    For more information, visit the links below:
    http://kb2.Adobe.com/CPS/141/tn_14157.html
    http://kb2.Adobe.com/CPS/191/tn_19166.html  
     
    Hope this information is useful.
    Let me know if it worked.
     
    Thank you, and in what concerns:
    Umesh P - Microsoft Support

  • create dvd Windows has stopped working suddenly.

    in add items from the DVD window, the system suddenly crashes and I get the message... quote Microsoft Windows... next line... Windows DVD maker has stopped working... next para... A problem caused the blocking of the program works correctly. Windows will close the program and notify you if a solution is available. Unquoteemember - this is a public forum so never post private information such as numbers of mail or telephone!

    Ideas:

    • You have problems with programs
    • Error messages
    • Recent changes to your computer
    • What you have already tried to solve the problem

    Hi toofanmail,

    1. you remember to make changes to the computer before this problem?

    2. you have any third-party DVD burning software installed on the computer?

    If you have any third-party CD/DVD burning software, uninstall them temporarily & check if Windows DVD Maker works correctly.

    You can also check the event log to find out what is causing the problem.
    Check out the link:

    http://Windows.Microsoft.com/en-us/Windows-Vista/open-Event-Viewer

    Also check out the link:

    Solve problems with creating a DVD-Video DVD Maker usingWindows

    http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-problems-with-creating-a-DVD-video-using-Windows-DVD-Maker

    Hope this information is useful.

    Jeremy K
    Microsoft Answers Support Engineer
    Visit our Microsoft answers feedback Forum and let us know what you think.

    If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

  • COM Surrogate has stopped working suddenly?

    I had my PC Windows 7 Home Premium 64 - bit since March, 2012.

    Tonight, October 17, 2014, I started getting an error "COM Surrogate has stopped working" pop up, all the time, for no apparent reason.

    I can not play with Windows Media Player AVI files without this message and ALSO a message that WMP has ALSO stopped working.

    I can't play AVI files in right click on the video and using 'Play with WMP Basic' without also getting this message as soon as I do a right click.

    I don't know if it's related, but since YESTERDAY I can't load YAHOO! in Internet Explorer. The page will simply not load, so I can't check my email official, formal and work-related.

    Chrome works very well, so I CAN access YAHOO! my general, leisure, pleasure and e-mails related to the game.

    I always allow upgrades of Windows, so I don't understand why it started to happen out of the blue.

    I have a current Antivirus with BitDefender Total Security and perform regular maintenance.

    Any suggestions on a fix for this?

    Thank you very much

    (Moved to programs)

    The first error points to the ffdshow.ax:

    Fault Module name: ffdshow.AX
    Fault Module version: 1.3.0.0
    Module Timestamp error: 53aedcb1

    The second error points to the avformat-lav - 55.dll:

    Fault Module name: avformat-lav - 55.dll
    Fault Module version: 55.43.100.0
    Module Timestamp error: 00029000

    The ffdshow.ax and avformat-lav - 55.dll can be components of a pack of codecs such as the K-Lite Codec Pack.

    Codec packs are / are installed?

    You can uninstall the codec packs and see if the error resolves?

  • BlackBerry smartphone App world has stopped working suddenly

    I got the new blackberry bold 9900, changing of blackberry 9800 torch, actually once I spent the peripheral tru to the Office Manager, the world of the application has stopped working, any solution for this, btw, I changed my password and still does not work...

    bermoz wrote:

    When I try to open a session in a massege apears saying;  Unable to connect to your blackberry account.

    While this works for my playbook!

    What is the full message? Sometimes, there is more message... and that 'more' is often useful to better narrow down the possibilities. But if it is, here's a possibility:

    • KB28212 Error "Unable to connect to your BlackBerry ID account" on a smart phone BlackBerry with BlackBerry Device software 7.0

    Good luck

  • Microsoft Comfort Mouse Sculpt has stopped working suddenly.

    Hello, my mouse Comfort sculpt stopped working all of a sudden. I wrote my notes in Notepad and after some time when I tried to start the mouse it does not work. Tried to replace the batteries, but of no use. Updating drivers did not help. Sculpt keyboard works very well. I tried on two machines and having the same problem. The blue laser light under the mouse is dead. However, when I turn on the mouse (power on) the blue light flashes for a second. Not sure if it is a hardware problem. I bought this mouse in January 2014 and worked great until today! Help, please.

    Hi Jordan,.

    From the description of the problem, it seems that it's a hardware problem. I would say contact Microsoft hardware support to improve assistance about the issue you are facing with Microsoft Comfort Mouse Sculpt.


    How to contact Microsoft if you have questions about your hardware device.

    http://www.Microsoft.com/hardware/en-us/support/contact-us

    For more information on how to replace or upgrade to Microsoft, hardware software and manual, click on the number below to view the article in the Microsoft Knowledge Base:

    326246 how to replace Microsoft software or hardware, order service packs and upgrades and replace product manuals

    The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

    Hope this information helps. If you need help with Windows, let us know and will be happy to help you.

  • 4th gen Siri remote control has stopped working

    I had my 4th Gen Apple TV since November 2015. Last week noted that the TV shows and movies are glitching but if I do a reboot on the apple TV everything works fine again and have to do it every day.

    Today the Apple TV remote was working fine all day then when a finished film went to for use and there was flashing reaction flights when I pressed one of the buttons. At first, thinking it was maybe needing a charge on the charger. A few hours later I returned to use the remote and it still doesn't work do not at all. I went into the Apple TV menu using a remote old money I thought that I would check how much fresh had the remote and I went for the remote controls and devices > BlueTooth remote control is more is listed and the dial connection was but would not connect to the remote control?

    I tried to reboot that fixed the glitching to see if maybe he would take the remote, but still nothing. Does anyone else have this problem?

    Try to re-twinning of Siri remote:http://help.apple.com/appletv/#/atvbc9953e63

  • Google desktop has stopped working

    Google desktop

    I have windows xp with SP2. I use google desktop and it does not work for the last days. I find it difficult to search without google desktop. Help, please

    Hi marie rosine,.

    Check if you are using Windows Desktop Search is useful.

    Windows Search

    Also, I suggest that you install Service Pack 3 for Windows XP.

    Learn how to install Windows XP Service Pack 3 (SP3)

    Steps to take before you install Windows XP Service Pack 3

  • Sound has stopped working suddenly

    I am running windows 7 on a sn10e2 of hannspree, I was playing music and all of a sudden I can not here the music again and I check all the driver that they install correctly and I can hear sound with my helmet, but not with my speaker phone pls HELP!

    Disconnect the headset?

  • Remote Desktop services stopped working.

    Ok. I really have tried Googling and searching the forum. Couldn't find anything relevant. Tried to disable firewall, tried to look in the audio drivers, turn off the sound and the microphone of rdp settings, tried changing the video settings.   However, does not.

    Signature of the problem:
    Problem event name: APPCRASH
    Application name: mstsc.exe
    Application version: 6.3.9600.16415
    Application timestamp: 524b4de4
    Fault Module name: StackHash_35b4
    Fault Module Version: 6.1.7601.19045
    Timestamp of Module error: 56258dbb
    Exception code: c0000374
    Exception offset: 000c3f83
    OS version: 6.1.7601.2.1.0.256.1
    Locale ID: 1026
    Information additional 1:35 b 4
    More information 2: 35b45f7daee4155ce3d2549b9c2c9632
    Information additional 3:6109
    Additional information 4: 61099ca57901eeef684741a93cd99af5

    Any help is appreciated.  Thank you.

    Alex

    The fixed!

    It was the printer drivers!

Maybe you are looking for

  • installation email iPhone 6 for IMAP

    I have a new iPhone 6 Plus with iOS 9.3.2. I want to set up an e-mail account using IMAP, but not give me a choice; the iPhone takes POP. The installation of POP, but I want to synchronize the State of the mail between the iPhone and the same account

  • Satellite Pro A110 - in BIOS exclamation Point in front of the HARD drive

    Satellite A110 Pro PSAB1C-GM80XE Question is this. SATA CONTROLLER TOAST the laptop? Story. It seems as if the laptop hard drive has failed.Prior to the laptop, it would get BSOD.It would, however, go back to windows XP. After that, sometimes it woul

  • HP Pavilion: Pavilion bios Locked

    Hi all... I have a bios locked on a pavilion... my code is 13215783 Any help would be greatly appreciated. Scott

  • U64 with DMA FIFO of the target to the host

    I have to I have 2 signals in what I want to join the numbers to come.  When I do the number to boolean and vice versa, the results are U32.  Combine the two numbers, you get U64.  However, the DMA transfer may only take U32.  If I change the results

  • migrate the file to the Storage Server 2008 Server

    As a result of a server crash, I was forced to temporarily use a desktop as a network file and print server. I installed W2K8 and saved the folders and files recovered from the wreck of the original server, which had been virtualized using VMware. I