Remote Desktop is designed to help users to solve their computer problems?

Is it a good tool to use to help other users with computers there are problems?

Hello

Remote Desktop connection is a technology that allows you to sit in front of a computer (sometimes called the client computer) and connect to a remote computer (called the host computer) in a different location. For example, you can connect your computer to work from your home computer and have access to all of your programs, files, and network resources as if you were in front of your computer at work. You can leave programs running at work and then, when you get back, you can see the desktop of your computer work displayed on your computer at home, with the same programs running.

Remote assistance:
When you encounter a computer problem, you sometimes can help someone else. You can use Windows Remote Assistance to invite someone to connect to your computer and help you, even if that person isn't nearby. (Make sure you only ask someone that you trust, because the other person will have access to your files and personal information.) Once connected, the other person can view your computer screen and chat with you everything you see. With your permission, your helper can use his mouse and keyboard to control your computer and show you how to solve a problem. You can also help someone else the same way. This technology is called Remote Assistance.

For more information, see these articles:

http://Windows.Microsoft.com/en-us/Windows-Vista/Remote-Desktop-connection-frequently-asked-questions

http://Windows.Microsoft.com/en-us/Windows-Vista/connect-to-another-computer-using-Remote-Desktop-connection

http://Windows.Microsoft.com/en-us/Windows-Vista/what-is-the-difference-between-remote-desktop-connection-and-Windows-remote-assistance

http://Windows.Microsoft.com/en-us/Windows-Vista/Windows-remote-assistance-frequently-asked-questions

Kind regards
Afzal Taher
Microsoft technical support engineer

Tags: Windows

Similar Questions

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    Hello

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    Hello

    Thank you for visiting the Microsoft answers community site. The question you posted would be better suited in the Technet forums. Please visit the link below to find a community that will support what ask you

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    "

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    http://theillustratednetwork.MVPs.org/RemoteDesktop/RDP6ConfigRecommendations.html

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    MS - MVP Windows Desktop Experience, "when everything has failed, read the operating instructions.

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    Original title: what is bluebarh.gif.

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    You try to install the update that is available in this link.

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    Start using Windows XP Professional with remote desktop

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    You can see the below links for more information on Remote Desktop connections.

    Remote Desktop connection: frequently asked questions
    http://Windows.Microsoft.com/en-us/Windows-Vista/Remote-Desktop-connection-frequently-asked-questions

    Connect to another computer using Remote Desktop connection
    http://Windows.Microsoft.com/en-us/Windows-Vista/connect-to-another-computer-using-Remote-Desktop-connection

    The problems of desktop remotely
    http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-Remote-Desktop-problems

    I hope this helps!

    Halima S - Microsoft technical support.
    Visit our Microsoft answers feedback Forum and let us know what you think.

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    I would refer to the article below for more helpful information and Setup.

    Remote Desktop connection: frequently asked questions

    Connect to another computer using Remote Desktop connection

    Hope this information is useful. Please feel free to answer in the case where you are facing in the future other problems with Windows.

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    Mikael

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    HKLM\System\CurrentControlSet\Control\TerminalServer\WinStations\RDP-Tcp/port_number

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    Links to discussions or info to show me how I would be grateful for.
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    According to the description, it looks that you are having problems with access to remote Windows 8 with Windows 7.

    For Remote desktop works, you encounter editions professional, Ultimate or Enterprise on both computers.

    Click on the link below.

    http://windows.microsoft.com/is-IS/windows7/products/features/remote-desktop-connection.

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    Your question of Windows is more complex than what is generally answered in the Microsoft Answers forums, since it is linked to the issue in Windows Server 2008 machine. Appropriate in instances of Windows Server.

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