Remote Graphics Software: Remote Graphics Software activation failed


I had to replace an old workstation with HP Remote Graphics Software (the workstation of the sender, the machine with the reception part is always the same) on this subject.

Since the installation of RGS 6.0.1 on the new machine, I get a pop up whenever I connect to it:

Advanced features activation failed

Already, I discovered that this has something do with activation without the software work.

Version of the sender is 6.0.1 as shown above.

Version of receiver is 7.0.1.

There are two different versions, because it was setup on the old sender (with always the same receiver machine) and it worked very well there.

I also tried the newer versions of the sender, still does not.

As far I knew the remote software activation should occur automatically when having an internet connection.

I have internet and no proxy or something fancy.

By coincidence, I found an article that describes the manual setting of the license server in the island of receiver config.

There was still an old man and I changed it to the last (I hope):

Same settings for the firewall on the old and the new sender's machine.

He worked with the old machine, we also have another pair of workstations transceiver, which work fine as well.

I now use the license file, from the old machine to the new machine.

Could it be a problem (although I did not see a MAC address restriction in the license file itself)?

Best regards


To activate the speed of HP or STROKE with RGS receiver versions 7.1.1 (or earlier version) the activation server address must be changed by editing the Configuration file of RGS receiver or using the receiver RGS (details below) Configuration tool.
RGS receiver Configuration file
The RGS receiver Configuration file, rgreceiverconfig, is located in both
C:\Program Files (x 86) \Hewlett-Packard\Remote graphic Receiver\regeceiverconfig (Windows)
/ etc/opt/hpremote/rgreceiver/rgreceiverconfig (Linux)
Locate the Rgreceiver.Registration.IpAddress property in the file, it uncomment and set it as follows:
Rgreceiver.Registration.IpAddress =
RGS receiver Configuration tool
With RGS 7.1 the server address can also change with the receiverConfigApp.exe on Windows or on Linux. The address of the server is in the Activation tab.
Also find URLs for the authorization of RGS user guide

Best regards;
I am an employee of HP
Please click the White Star Kudos to say thank you for helping.
Please check accept as Solution if my help has solved your problem.

Tags: HP Software

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