Remote support - message "problem can happen...". »
Windows remote assistance is allowed through the firewall. When I try to save the invitation file on my machine or send an invitation I get the message "is a problem that could cause the RA to work. Try again or contact your system administrator. "Single machine with admin rights. Tried too many times.
Thank you in advance.
Brad
[Moved from IE9 forums]
Hello
Thanks for the reply.
You can try to create a new user account and see if you get the same error prompt in the new user account as well. To create a user account follow this link:
Create the user account
http://Windows.Microsoft.com/en-us/Windows/create-user-account#create-user-account=Windows-7
If this does not help then, refer to the suggestions of Magon Liu dated Wednesday, March 9, 2011 08:16
http://social.technet.Microsoft.com/forums/en-us/b1d4f4d5-8a86-4482-9fd4-335eb2f68362/various-problems-with-remote-assistance
Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:
Registry backup
http://Windows.Microsoft.com/en-GB/Windows/back-up-registry#1TC=Windows-7
I hope this helps. Otherwise, feel free to write us again and we will be happy to help you.
Thank you
Tags: Windows
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