Removal of blackBerry & pw phone Smartphones

I want to remove the lock and the password of my phone.  How can I do this?  In addition, my voicemail no longer accepts the pw I've had for years? How can I fix it?  Thank you.

Hello and welcome to the community!

If you're not BES, then you remove the password locking device in the same way you have enabled:

  • KB10766 How to change the password on the BlackBerry smartphone

If you're on BES, your BES admins may require a device lock password... you'd have to talk to them.

Your VM password, contact your mobile provider (Sprint, according to your profile here).

Good luck!

Tags: BlackBerry Smartphones

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